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Grieco Chevrolet Fort Lauderdale - Service Center
Ft. Lauderdale, FL
1,397 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,397 Reviews of Grieco Chevrolet Fort Lauderdale - Service Center
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December 03, 2020
Thank you for the past 3 years of service.The service Thank you for the past 3 years of service. The service dept was really great and I appreciated there quality. The call center on off hours could use Thank you for the past 3 years of service. The service dept was really great and I appreciated there quality. The call center on off hours could use gelp More
by DORRYSANTIAGO
Verified Customer
December 03, 2020
Jonathan C was helpful, friendly, and understanding. He kept me informed with updates on my car. He also did a great job explaining what was wrong in a way that I could understand. kept me informed with updates on my car. He also did a great job explaining what was wrong in a way that I could understand. More
by Kenni Sterns
Employees Worked With
December 02, 2020
First time i feel great going to grieco chevrolet michael was so nice n give me a great service i will tell to my friends to go there n ask for him u need more employee like him!! was so nice n give me a great service i will tell to my friends to go there n ask for him u need more employee like him!! More
by LOPEZAMY224
Employees Worked With
December 02, 2020
It’s the only Chevrolet service center in my area. I recently purchased 2020 Corvette convertible and had to take in for engine light two days after delivery. I was coming out of a Mercedes convertible recently purchased 2020 Corvette convertible and had to take in for engine light two days after delivery. I was coming out of a Mercedes convertible where the service department always gave me a loaner and a car wash with my service. I received neither. Maybe this is Chevrolets policy, I don’t know. However, given the price of this car I would’ve expected at least a car wash before it was returned. More
by Vicki F
Employees Worked With
December 02, 2020
Horrible. No communication whatsoever. They removed aftermarket parts without asking which didn’t fix issue. Took it to Ed Morse and they promptly repaired correctly. Avoid these clowns. aftermarket parts without asking which didn’t fix issue. Took it to Ed Morse and they promptly repaired correctly. Avoid these clowns. More
by Jd123
Employees Worked With
Other Employees :
I didn’t get a name as no one ever called me. I spoke to receptionist which was fine, clueless but acceptable, Luis Alverio
December 01, 2020
Everything was good except the 15 minute wait to have an advisor come to check me in. Otherwise, no complaints. I will bring my car back for my next service appointment. advisor come to check me in. Otherwise, no complaints. I will bring my car back for my next service appointment. More
by ROMCDANIEL
Employees Worked With
December 01, 2020
Found myself with a bad battery in my 2019 Chevy Spark. Had vehicle towed to Grieco Chevrolet as it was still covered by warranty. No hassles, no problems, just quick and and helpful service. Had vehicle towed to Grieco Chevrolet as it was still covered by warranty. No hassles, no problems, just quick and and helpful service. More
by niceladykoz
Employees Worked With
Ruben Perez
November 30, 2020
Made an appointment for 0800. I forgot to tell them the lock key was in the center console for my lug nuts. I called 5 minutes after I left and told the service lady where it was she said she would pass i lock key was in the center console for my lug nuts. I called 5 minutes after I left and told the service lady where it was she said she would pass it on to Jonathan, at 10:30am I got a call saying they looked through my whole truck and couldn't find the key for the locking lug nuts I asked if the lady told them where it was the service guy said no, I said well thats a problem as I put it in the center this morning when I loaded up the tires. Said they would look again and call me back. Never called me back to let me know they found it around 12:47pm they called to say it was ready. If I had know it would take over 4 hours to install two tires so I could leave for a road trip to Atlanta i would have gone somewheres else. No courtesy wash, no vacuum, no fluid checks done. Washer fluid was empty truck was a half quarte low on oil. Over all disappointed with my first time bringing my truck to them 2 months after buying a new truck from them for around $25.000 dollars. No apologies for anything and no empathy or acknowledgement of their screw up. As a 10 year 12 tours of combat veteran in Iraq and Afghanistan taking responsibility for your mistakes is huge to me when I decide where I spend my money. Not very impressed to say the least. Wasn't really Jonathans fault that the lady who answers the phones didn't tell him that I called and told her where the key was for the lock nuts. I don't understand either how they text me about my appointment 2 days earlier that I had made then claimed they didn't have my phone number to call me. Not to mention my phone number is on the side of my truck from my business sign on both front doors. Attention to detail kept me alive across 12 tours of combat. Clearly not the case here. Not likely that i will be bringing my trucks back here again after this. The girl who answers the phone in the service department could maybe learn some friendliness she is very dry and seems rude on the phone. More
by Rangersdetail
Employees Worked With
November 25, 2020
Nicely done, ✅ on time and kept me updated on how everything was going. Thank you Mike S. and John for getting everything done in one day. everything was going. Thank you Mike S. and John for getting everything done in one day. More
by SHELBYKLOEPFER
Employees Worked With
November 25, 2020
This garage has courteous people very gracious and they make you feel comfortable at least I felt very comfortable I appreciate everything you guys did make you feel comfortable at least I felt very comfortable I appreciate everything you guys did More
by Psychic.susie
