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Grieco Chevrolet Fort Lauderdale - Service Center

Ft. Lauderdale, FL

4.5
1,397 Reviews

1,397 Reviews of Grieco Chevrolet Fort Lauderdale - Service Center

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August 06, 2020

Service advisor, Khai Andrews, was incredibly rude when dealing with the customer. Would not recommend to anyone. Customer has a right to inquire about expenses and charges on their receipt and answers sho More

by SINHA.SRISHTI123
Recommend Dealer
No
Employees Worked With
Khai Andrews
Aug 10, 2020 -

Grieco Chevrolet of Fort Lauderdale responded

We are concerned to hear about your recent experience at our service center. This is not the level of customer service that we promote at Grieco and should you wish to discuss this matter further, please feel free to reach out to Oliver Berroteran, Service, Parts and Body Shop Director, via email at oberroteran@griecocars.com.

August 04, 2020

I have had a very good experience both with Service and Sales at Grieco. The folks in Service are very friendly , helpful and complete the work in a timely manner. Sales folks are helpful and friendl More

by Toddm57
Recommend Dealer
Yes
Employees Worked With
Michael Sherota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Girouard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Lind
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Schey, Luis Alverio
Aug 05, 2020 -

Grieco Chevrolet of Fort Lauderdale responded

Thank you for the excellent review! We are elated to hear of your great experience, and that our staff continues to make you feel welcome and appreciated. We hope to see you again soon!

August 03, 2020

Your crew is fantastic. Everyone I dealt with was very accommodating, polite, courteous and friendly. They were all a pleasure to deal with. The work was completed as was scheduled and promised. I could n More

by fgiannat
Recommend Dealer
Yes
Employees Worked With
I dealt only with Jeffery Harrel and the women at the counters whose names I don’t know.
Aug 04, 2020 -

Grieco Chevrolet of Fort Lauderdale responded

Wow, that is what we love to hear! We are so pleased that our team could help make your experience a breeze. We appreciate your business and look forward to your next visit.

August 02, 2020

I dropped in unannounced for an oil change and they took care of me right away which I appreciated. Had no problems whatsoever and I picked my car up shortly afterwards and went on my way a happy customer. More

by Flajal
Recommend Dealer
Yes
Employees Worked With
Michael Sherota
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2020 -

Grieco Chevrolet of Fort Lauderdale responded

Thanks for the excellent review! We are so pleased to hear about your great service experience with our team. Please let us know if you need anything else, we'd be happy to help!

July 31, 2020

I had to return the card for service,because it broke after being fixed. Last repare I had to return 5 times and never fixed More

by NORSARMI
Recommend Dealer
No
Employees Worked With
Michael Sherota
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2020 -

Grieco Chevrolet of Fort Lauderdale responded

We sincerely apologize for your experience. We take customer satisfaction very seriously and would appreciate an opportunity to better understand the situation. Please feel free to reach out to Oliver Berroteran, Service, Parts and Body Shop Director, via email at oberroteran@griecocars.com.      

July 31, 2020

Your dealership is outstanding. Mike S. is an excellent asset to your company! Thank you for selecting him for the service department. He is professional and updates me service items in the future. More

by Blair.cochran
Recommend Dealer
Yes
Employees Worked With
Michael Sherota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2020 -

Grieco Chevrolet of Fort Lauderdale responded

Thank you for the great review and for being such a great customer. We appreciate you and look forward to your next visit.

July 29, 2020

Excelente service for service adviser and for the dealer in general recommend 💯 thank all team best team thank Oliver Berroteran. And Alejandro teller tech working in my car More

by RPEREZ18
Recommend Dealer
Yes
Employees Worked With
Ruben Perez Miranda
Jul 30, 2020 -

Grieco Chevrolet of Fort Lauderdale responded

You are absolutely welcome! Providing exceptional service is what our team strives for. We are elated to see that this was the case during your experience. Please let us know if you need any further assistance!

July 29, 2020

Everything went very well Jonathan helped a lot it's a good care of me my car was diagnosed and taken care of before I expected More

by G2017
Recommend Dealer
Yes
Employees Worked With
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2020 -

Grieco Chevrolet of Fort Lauderdale responded

We are pleased to hear of your great experience with Jonathan! Thanks for taking the time to share it with us.

July 28, 2020

Michael my service advisor went over and above to help me with my many repair issues. Many thanks to all that were involved in my service. More

by SUZYMAC2
Recommend Dealer
Yes
Employees Worked With
Michael Sherota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2020 -

Grieco Chevrolet of Fort Lauderdale responded

Wow, that is what we love to hear! We are so pleased that Michael and our team could help make your service experience a breeze. We appreciate your business and look forward to your next visit.

July 28, 2020

Quick in and quick out with minimal paper work and minimum hassle. Also On-Time both for drop off and for pick up. All good. More

by 2018 Chevy Volt
Recommend Dealer
Yes
Employees Worked With
Michael Sherota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2020 -

Grieco Chevrolet of Fort Lauderdale responded

Thanks for the great review! We appreciate it and hope to do business with you again in the future.

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