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Grieco Chevrolet Fort Lauderdale - Service Center

Ft. Lauderdale, FL

4.5
1,397 Reviews

1,397 Reviews of Grieco Chevrolet Fort Lauderdale - Service Center

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July 27, 2020

A friend recommended me to this dealership. The customer service that I received from Jonathan Cardoza exceeded my expectations! I'm a very satisfied customer! More

by Rolf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2020 -

Grieco Chevrolet of Fort Lauderdale responded

We appreciate your great rating in regards to Jonathan! If there is any further way we can assist, do not hesitate to reach out.

July 27, 2020

Speedy, excellent service. I was in and out within 90 minutes. There was good solid communication and no bs. They told me what I needed and got it done in a timely manner. More

by TIMCHAFIN
Recommend Dealer
Yes
Employees Worked With
Michael Sherota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Girouard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Lind
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Schey, Luis Alverio
Jul 28, 2020 -

Grieco Chevrolet of Fort Lauderdale responded

Hearing that you had such a wonderful experience means the world to our team. We aim to please every customer and make their experience as smooth as possible. If there is anything further that our team can assist you with, please let us know! We'd be more than happy to help.

July 26, 2020

Waited too long My appointment was at 7:30am and I waited until about 10am. Oil change, wipers, fluid check. No tire rotation, no wash. Not just this time, I always More

by SYLRAZA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
No names please
Jul 28, 2020 -

Grieco Chevrolet of Fort Lauderdale responded

We apologize for this inconvenience you faced and still appreciate the great rating. We appreciate your business and hope to see you again soon!

July 22, 2020

Quick and easy to make an appointment, immaculate facility, courteous And professional staff, work done perfectly and ready as promised - what more can one ask? More

by TRG
Recommend Dealer
Yes
Employees Worked With
Michael Sherota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2020 -

Grieco Chevrolet of Fort Lauderdale responded

Thank you for the great review and for being such a great customer. We appreciate you and look forward to your next visit.

July 22, 2020

I guess the pandemic had killed customer service. Not good. I hope the repear done last for a while. The one before did not work at all. I still have the problem More

by NORSARMI
Recommend Dealer
No
Employees Worked With
Michael Sherota
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2020 -

Grieco Chevrolet of Fort Lauderdale responded

We are concerned to hear about your experience. We can assure you that customer service is very important to us. In an effort to better understand the situation, please feel free to reach out to Oliver Berroteran, Service, Parts and Body Shop Director, via email at oberroteran@griecocars.com. Thank you for your patience

July 21, 2020

Although they took me in after they said they didn’t have time for me and it was appreciated. I had a coupon that they said was not able to be used and I didn’t appreciate that. To try to make me spend more More

by Paul.c.c
Recommend Dealer
No
Employees Worked With
Michael Sherota
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2020 -

Grieco Chevrolet of Fort Lauderdale responded

Thank you for taking the time to provide us with feedback. We sincerely apologize for any inconvenience. We understand that your time is valuable and we hope to have another opportunity to prove that to you. If you would like to discuss this further, please feel free to reach out to our Service Center directly at (954) 990-0429. Thank you for your patience. 

July 21, 2020

Khai Andrews is an outstanding young man! And person that delivered the car to my Aunt was very nice as well! Thx for your help! More

by PETARRY
Recommend Dealer
Yes
Employees Worked With
Khai Andrews
Jul 22, 2020 -

Grieco Chevrolet of Fort Lauderdale responded

We are happy to hear that. Thanks for taking the time and letting us know.

July 21, 2020

The wait time and communication about the wait time was unsatisfactory. When I dropped off the car the representative told me 2 1/2 hours. I was waiting in the customer. At three hours I checked with and More

by RICHARD95
Recommend Dealer
Yes
Employees Worked With
Ruben
Jul 22, 2020 -

Grieco Chevrolet of Fort Lauderdale responded

We apologize for this inconvenience you faced and still appreciate the great rating. We appreciate all feedback from our customers and should you wish to discuss anything further, please feel free to reach out to our dealership directly.

July 21, 2020

Mr Andrews was very helpful. He explained the details about what was wrong with my car and kept me informed while the car was there being serviced More

by MJKINGSKID
Recommend Dealer
Yes
Employees Worked With
Kai Andrews
Jul 22, 2020 -

Grieco Chevrolet of Fort Lauderdale responded

We are so pleased to hear about your great service experience at our dealership with Kai. If there is anything further we can do to assist you, please let us know!

July 20, 2020

This dealer was great! They took care of my needs promptly & I was on my way. I have nothing more to say. Nothing nothing nothing More

by Shar
Recommend Dealer
Yes
Employees Worked With
Luis Alverio
Jul 21, 2020 -

Grieco Chevrolet of Fort Lauderdale responded

We are pleased to hear of your great experience with Luis! Thanks for taking the time to share it with us.

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