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Grieco Chevrolet Fort Lauderdale - Service Center

Ft. Lauderdale, FL

4.5
1,396 Reviews

1,396 Reviews of Grieco Chevrolet Fort Lauderdale - Service Center

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May 24, 2020

Javier is an excellent employee that should consider as a great asset for your company. He is a service oriented person and he won’t hesitate until your needs are fulfilled. The main reason we go to your fac More

by Carlos Cervoni
Recommend Dealer
Yes
Employees Worked With
Javier Lind
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2020 -

Grieco Chevrolet of Fort Lauderdale responded

We are so pleased to hear about your great service experiences at our dealership with Javier. If there is anything further we can do to assist you, please let us know!

May 23, 2020

This was probably one of my best experiences I’ve ever had with getting my car serviced! Jonathan was so understanding and really listens to everything that I was saying I was concerned about with my car. More

by polarbear0511
Recommend Dealer
Yes
Employees Worked With
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John (the technician)
May 27, 2020 -

Grieco Chevrolet of Fort Lauderdale responded

That's what we love to hear! Thanks for taking the time to share your experience.

May 22, 2020

They treated me very professionally service department is terrific professional sales straight shooters and good deal makers. I would recommend this dealership to my friends and family. More

by BECHARA.CHARLES
Recommend Dealer
Yes
Employees Worked With
Michael Sherota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Alverio
May 27, 2020 -

Grieco Chevrolet of Fort Lauderdale responded

Wow, that is what we love to hear! Thank you for the kind words. Your recommendation means the world to us.

May 22, 2020

Bought and have consistently serviced my car at this dealership. it’s difficult to get an actual quote for service. Actual charge/cost is always significantly higher than the quoted price. Additionally, More

by PGUARI3304
Recommend Dealer
No
Employees Worked With
Robert Girouard
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2020 -

Grieco Chevrolet of Fort Lauderdale responded

We regret to hear that you continue to have negative service experiences with us. Your feedback is valued as a loyal customer and we would appreciate another chance to earn your business. If you wish to discuss this further or need any assistance, please reach out to Oliver Berroteran, Service, Parts and Body Shop Director, via email at oberroteran@griecocars.com.      

May 21, 2020

The dealership is working diligently to locate the problem with my vehicle. They are very professional and courteous. I will definitely return when I need service. More

by genechappell
Recommend Dealer
Yes
Employees Worked With
Michael Sherota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Schey
May 21, 2020 -

Grieco Chevrolet of Fort Lauderdale responded

That's what we love to hear! We appreciate you and look forward to your next visit.

May 19, 2020

I had a good service in passed from different service advisor.. but in last car service I don’t got a good Result on my car problem ! You working on my car 3 times on same Issues and still I’m not happy More

by tblimousine
Recommend Dealer
No
Employees Worked With
I forgot his name
May 20, 2020 -

Grieco Chevrolet of Fort Lauderdale responded

Thank you for letting us know about this. We value the satisfaction and safety of our customers and are disappointed to see that you are still facing vehicle issues. We know that your time is valuable and hope to have a second chance to show you that. Should you wish to discuss further, please don't hesitate to reach out to Oliver Berroteran, Service, Parts and Body Shop Director, via email at oberroteran@griecocars.com.  

May 19, 2020

I liked Robert but was shocked that no one came to the car when I arrived. I called several times while waiting. Finally 30 min. Later Robert was able to come out. Robert did apologize for how long it t More

by Candace Rogers
Recommend Dealer
No
Employees Worked With
Robert Girouard
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2020 -

Grieco Chevrolet of Fort Lauderdale responded

Candace, thank you for bringing this to our attention. We hold high expectations of our staff when it comes to providing exceptional customer and vehicle service and it's disappointing to hear that you did not experience that amongst the entire team. We hope that we have another opportunity in the future to prove that to you. Should you wish to discuss, please don't hesitate to reach out to Oliver Berroteran, Service, Parts and Body Shop Director, via email at oberroteran@griecocars.com.      

May 19, 2020

I always have a good experience when I visit Greico Chevrolet. The wait time could be shorter sometimes, but overall, I enjoy bringing my car in. Everyone seems to be knowledgeable about different vehi More

by NOSCENT
Recommend Dealer
Yes
Employees Worked With
Robert Girouard
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2020 -

Grieco Chevrolet of Fort Lauderdale responded

Thank you for taking the time to share your experience with us. We take all customer feedback seriously and do apologize for any inconvenience you faced as a result of the service wait. Please let us know if there is anything further we can do to serve you.

May 19, 2020

Worst experience I ever had. They did not repair my car yet they wanted to charge me. I reiterate this is the worst experience I ever had. More

by Keny
Recommend Dealer
No
Employees Worked With
Michael Sherota
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Schey
May 20, 2020 -

Grieco Chevrolet of Fort Lauderdale responded

Keny, this is concerning to hear. We strive for customer satisfaction and are disappointed that your experience turned out this way. However, we are having trouble locating a record of your visit under the provided name. Please reach out to us with your information so we may better assist. Oliver Berroteran, our Service, Parts and Body Shop Director, can be reached via email at oberroteran@griecocars.com.   

May 18, 2020

Michael, my service representative, was outstanding. I will keep typing until I reach 25 words. Please do not over use these surveys as that is often the case More

by Jeff.holding
Recommend Dealer
Yes
Employees Worked With
Michael Sherota
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2020 -

Grieco Chevrolet of Fort Lauderdale responded

Thanks for the 5-star rating! We appreciate your business.

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