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Grieco Ford of Delray Beach

Delray Beach, FL

2.9
168 Reviews

2501 S Federal Hwy

Delray Beach, FL

33483

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Showing 168 reviews

April 19, 2019

Crooks and Bad Business BEWARE. Beware. Beware. I saw an advertisement in auto trader for a used vehicle for $999. I wanted another car and thought this would be a good oppor More

by romichel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Greico Auto
Apr 23, 2019 -

Grieco Ford of Delray Beach responded

We are concerned to hear about your recent experience at our dealership. We hold high expectations of our staff when it comes to providing excellent customer service, and we are disappointed that you did not experience this. While our prices are competitive with the market, we would appreciate an opportunity to speak with you about this situation. Should you wish to discuss, please feel free to reach out to our General Manager, Joe Wyers. He can be reached at jwyers@griecocars.com. Thank you for you patience.

April 09, 2019

No follow up Wanted service plan removed and it's been 4 months with no success! Alan was a great salesman and patient no reflection on him, but the experience af More

by Kks1225
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Alan S
Apr 12, 2019 -

Grieco Ford of Delray Beach responded

Thank you for bringing this to our attention. We hold high expectations of our staff when it comes to customer service and it's disappointing to hear that you did not experience that amongst the entire team. We hope that we have another opportunity in the future to prove that to you. If you need anything further, please don't hesitate to reach out to me directly via email at jwyers@griecocars.com. Thank you, Joe Wyers, General Manager / Grieco Ford of Delray Beach

March 20, 2019

Strippd the lug nuts on my tires. I took my car in for an oil change and tire rotation, That was fine. I had a flat tire a few weeks later and called AAA. When they came out there w More

by gambler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
don't know
March 12, 2019

Service Coupon Lost a sale I called the service department to schedule an oil change on my F-150. I also had a coupon for “The Works” which was going to expire the same day I c More

by Mike Z
Customer Service
Recommend Dealer
No
Employees Worked With
Greico Auto
Mar 20, 2019 -

Grieco Ford of Delray Beach responded

We are sorry to hear that we did not have the chance to service your vehicle and we would appreciate an opportunity to work with you in the future. Should you need anything in the future, please don't hesitate to reach out to us. If you would like to discuss anything further, please feel free to reach out to our Service Manager, Jimmy Roti, at jroti@griecocars.com. Thank you.

January 28, 2019

Oscar Garcia Went to dealership just looking for a new car and ended up buying one. All due to the great service and good deal that Oscar was able to provide. His More

by Soapman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oscar Garcia
Jan 30, 2019 -

Grieco Ford of Delray Beach responded

Hi Ralph, we're happy to hear that Oscar was able to provide you with a pleasant and stress-free experience here! If you have any additional needs or questions, we will be more than happy to assist you. We sincerely appreciate your business and hope to continue to serve you for many years to come! Thanks for the great review. Take care!

December 31, 2018

SCAMMERS - False Advertising Greico website advertising "Holiday Specials" that list Ford Rebates and Greico Double Rebates a total of $6,000 off MSRP and shows "INTERNET" pricing More

by VT Cataldo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Scott
November 15, 2018

DO NOT TRUST THESE PEOPLE I gave this service department so many chances. They will charge you for work not done. I have a Ford 150 and alway felt like I should be able to get More

by Very unhappy customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Everyone I dealt with.
November 06, 2018

SECRET IN SERVICE A Grieco Ford of Delray "service advisor" told me that the technician recommended the sway bars links be replaced and told me that the sway bar links More

by Waste of my time
Recommend Dealer
No
Employees Worked With
Won't mention name here, but his manager should be reviewing his work.
November 03, 2018

Kept car nearly 24 hours for oil change! Do not at all recommend – 3 strikes and they’re out! Took car for regular oil change and rotation at 2:00 Friday. Mechanic called incorrect cell numb More

by Very unhappy customer
Customer Service
Recommend Dealer
No
Employees Worked With
Ivan
October 25, 2018

HARASSMENT Took car in for service ONE TIME ONLY AND HAVE BEEN HARASSED WITH PHOHE CALLS, HOME ADVERTISEMENT JUNK MAIL DESPITE REPEATED REQUESTS TO STOP ALL CONT More

by Pissedoffcustomer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
service, advertisment,
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