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Grieco Ford of Delray Beach

Delray Beach, FL

3.0
164 Reviews

2501 S Federal Hwy

Delray Beach, FL

33483

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Showing 164 reviews

August 21, 2023

My salesman, Tanner Franskousky is the best. Very customer service oriented, honest and trustworthy. The showroom is immaculate and very comfortable. There was good inventory to choose from. More

by cathylewisrealtor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Guide
Aug 22, 2023 -

Grieco Ford of Delray Beach responded

We are delighted to learn about your positive experience at our dealership! We sincerely appreciate you taking the time to provide us with your feedback.

August 19, 2023

I went into Greico Ford to look at cars as my lease was snout to end. I was greeted by Tanner who was friendly, knowledgeable and respectful. I never felt pressured and I planned to look at other cars bu More

by Closetco
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Guide
Aug 22, 2023 -

Grieco Ford of Delray Beach responded

We are delighted to learn about your positive experience at our dealership! We sincerely appreciate you taking the time to provide us with your feedback.

August 14, 2023

Good people we got the car we what it my wife told them what we are looking for he told us let me check he got the perfect medium SUV Thank you Hassan More

by joseturbot
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hassan, Richard Guide
Aug 17, 2023 -

Grieco Ford of Delray Beach responded

We are delighted to learn about your positive experience at our dealership! We sincerely appreciate you taking the time to provide us with your feedback.

August 10, 2023

Best car buying experience we’ve ever had. Would recommend to everyone. Excellent car dealership. More

by wlievens
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Speidel, Richard Guide
Aug 11, 2023 -

Grieco Ford of Delray Beach responded

We are delighted to learn about your positive experience at our dealership! We sincerely appreciate you taking the time to provide us with your feedback.

May 28, 2023

If you absolutely have to use this dealership, Ask for ANDRE, He Lie's the best!! More

by Passed off
Sales Price Transparency
Finance Experience
Recommend Dealer
No
Employees Worked With
Andre
May 31, 2023 -

Grieco Ford of Delray Beach responded

We sincerely regret any frustration or disappointment you may have encountered during your recent visit to our dealership. Your feedback holds significant value for us, and we greatly appreciate your willingness to share your experience. To address your concerns more comprehensively, we kindly request you contact Mike Trontz, General Manager, via email at mtrontz@griecocars.com.

May 08, 2023

Don’t walk…run away from this dealership. 1st red flag - The Ol’ Bait and switch. They changed the price on me vs. What I had agreed upon with the salesperson. (I was buying out of state and More

by Dhlavaty
Sales Price Transparency
Finance Experience
Recommend Dealer
No
Employees Worked With
Management
May 10, 2023 -

Grieco Ford of Delray Beach responded

We apologize for any frustration or disappointment you experienced during your visit to our dealership. Your feedback is important to us. Please reach out to Mike Trontz, General Manager, via email at mtrontz@griecocars.com to discuss this further. Thank you for bringing this to our attention.

April 01, 2023

If I could literally give zero stars I would. Progressive sent my car here to get work done, it’s been two months and no telling when I’ll actually get my car back. There is absolutely minimal co More

by Nichole
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/a
Apr 04, 2023 -

Grieco Ford of Delray Beach responded

We apologize for any inconvenience you may have experienced at our dealership. We take all customer feedback seriously and will use it to improve our service. Please reach out to Mike Trontz, General Manager, via email at mtrontz@griecocars.com to discuss further. Thank you.

Apr 04, 2023 -

Nichole responded

I’ve already emailed you as well, but again much like my service advisor that has also gone unanswered but I will reach out for a second time and hopefully I will have better luck.

March 17, 2023

INCOMPETENT! ! Park your car in the middle of the Everglades and wait a week... you'll get the same service as these hustlers. Left my truck for an oil, lube and f More

by donlaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Darlene
Mar 21, 2023 -

Grieco Ford of Delray Beach responded

We're sorry to hear that you had a negative experience at our dealership. We take customer feedback very seriously and would like to address your concerns. Please reach out to Mike Trontz, General Manager, via email at mtrontz@griecocars.com to discuss this further. Thank you.

March 02, 2023

Would never buy another car from Grieco Ford. Sued and got $1160.00 judgement against Grieco for over charges. Management and sales representative ignored repeated request to resolve issue. More

by mpggolf
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Lorenzo
Mar 09, 2023 -

Grieco Ford of Delray Beach responded

Thank you for your feedback. We take pride in providing outstanding service and we’re sorry to hear we missed the mark. Please reach out to Mike Trontz, General Manager, via email at mtrontz@griecocars.com to discuss.

February 25, 2023

No stars! Please run away form this Dealership. They are sexists, confused, they threaten customers, and once you buy they tell lots of lies and promises that More

by Tatigrif
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
David Sissenwein
Feb 28, 2023 -

Grieco Ford of Delray Beach responded

We regret to hear that you had a poor experience at our dealership. We want to assure you that this is not reflective of our usual customer service standards. Please reach out to Mike Trontz, General Manager, via email at mtrontz@griecocars.com to discuss further. Thank you.

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