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Grieco Ford of Delray Beach

Delray Beach, FL

2.9
183 Reviews
Grieco Automotive Group is a family business that’s dedicated to 100% customer satisfaction. Whether you’re purchasing a new or pre-owned vehicle, servicing the one you already own, or shopping for a part, we work hard to provide a world-class experience at every Grieco location. Grieco Automotive Group all began with Michael Grieco Sr. who ventured into the automotive industry in 1975 and opened his first collision center, Universal Claim Service. This led to the opening of Vantage Motor Sales in 1979. Then, in 1995, he acquired his first new car franchise, Metro Honda, now known as Grieco Honda. As the years passed and with the acquisitions of more franchises, Grieco Automotive Group was created to handle the company's growing automotive business. Michael Grieco Sr. began transferring the leadership role of the day-to-day operations to his son. Micheal Grieco Jr., who is now one of the youngest automotive CEOs in the country. Over the years, Michael Grieco Jr. has added three Chevrolet, four Ford, as well as Acura, BMW, Chrysler-Jeep-Dodge-Ram, Honda, Hyundai, Mazda, Mercedes-Benz, Nissan, and Toyota franchises. Today, they continue to maintain a solid reputation for excellence, always striving to exceed customer expectations and deliver first-class customer service. Grieco Automotive Group now boasts 8 dealerships in Rhode Island, Massachusetts, and Connecticut, six dealerships in Florida and one dealership in California. They've received multiple #1 rankings for volume sales, certified pre-owned sales and service. Many of the Grieco franchises have also won numerous manufacturer awards including those for customer satisfaction as well as President's Awards. It's with the abundance of stores and volume that the Grieco Automotive Group can deliver incredibly low prices on their vehicles, and the reason why their tagline is "We'll save you thousands… we guarantee it!" Dealership Info Phone Numbers: Main:561-908-5708 Sales:561-908-5708 Service:561-291-6056 Parts:561-491-2378 Sales Hours: Mon - Thu9:00 AM - 8:00 PM Fri - Sat9:00 AM - 7:00 PM Sun11:00 AM - 5:00 PM Service Hours: Mon - Fri7:00 AM - 6:00 PM Sat7:00 AM - 5:00 PM SunClosed Parts Hours: Mon - Fri7:00 AM - 6:00 PM Sat7:00 AM - 5:00 PM SunClosed In addition to their dealerships, Grieco Automotive Group also operates two "green,” eco-friendly collision centers, one in Johnston, Rhode Island and the other in Fort Lauderdale, Florida. Not only does Grieco care about your vehicle, but the environment as well. From waterborne paint technology to stringent recycling efforts, the Grieco Collision Centers are dedicated to protecting the environment while providing you with a full-range of auto body repair needs. Michael's brothers, Domenic and Robert Grieco, also play pivotal roles in the Grieco Automotive Group. As General Manager, Domenic oversees the Grieco Ford store in Raynham, Massachusetts. Domenic’s efforts and success with this dealership have enabled the Grieco Automotive Group to acquire two more high-volume Ford dealerships in Florida. Robert Grieco serves as Corporate Pre-Owned Director for the Grieco Automotive Group, overseeing the pre-owned departments for all 16 dealerships.
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2501 S Federal Hwy

Delray Beach, FL

33483

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Showing 183 reviews

March 24, 2024

I put one star because there is no other lower rating. I am very disappointed with the attention and repair service of my vehicle. They did not keep a given word, they took many days to give me informati More

by albertoadriver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Richard Guide
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darlene
Mar 25, 2024 -

Grieco Ford of Delray Beach responded

We sincerely apologize for the negative experience you had with our repair service. Your feedback is invaluable to us, and we are deeply sorry for any inconvenience or frustration caused. To investigate the matter further, please reach out to Mike Trontz, General Manager, via email at mtrontz@griecocars.com.

Mar 25, 2024 -

albertoadriver responded

I already did it at the beginning of last week but, to date, I have not had any response from this person. I will send the General Manager the email again to see if, at least, he has the courtesy to answer me.

February 13, 2024

Highly recommend the Service Team at Grieco Ford of Delray Beach! We've taken our Ford Escape there for the last three service appointments and have had smooth and speedy experiences, many thanks to D More

by MariaA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darlene Wehe
Mar 06, 2024 -

Grieco Ford of Delray Beach responded

Thank you for your positive feedback, MariaA! We're glad to hear that you had a great experience with the Service Team at Grieco Ford of Delray Beach. We appreciate your recommendation and will be sure to pass on your kind words to Darlene Wehe, your Service Advisor. We look forward to serving you again in the future!

December 12, 2023

Called Jarrod pilone about my sons 150 cause of some issues.let me tell you he’s the service manager and he took it on himself to take care of it .he said to bring it in which we did .when it was done h More

by Jc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner
Dec 12, 2023 -

Grieco Ford of Delray Beach responded

Thank you so much for taking the time to share your positive experience with Jarrod Pilone and the Grieco team. We're delighted to hear that Jarrod, our service manager, went above and beyond to take care of the issues with your son's 150.

November 16, 2023

I guess there is a valid reason why this dealer has such poor ratings. It is because of their people and poor customer service skills. I was trying to buy a truck from long distance, at first the communicat More

by Erik T.
Trade-in Experience
Recommend Dealer
No
Employees Worked With
Kevin Boufford
Nov 20, 2023 -

Grieco Ford of Delray Beach responded

We apologize for any inconvenience you've experienced and appreciate you bringing this to our attention. We're sorry that your interaction did not meet the standard of service we strive to provide. Your satisfaction is important to us, and we would like to address your concerns directly. Please contact Mike Trontz, General Manager, via email at mtrontz@griecocars.com.

October 17, 2023

Easy transaction. So happy with my brand new Bronco! Tyler was wonderful. He was willing to help however he could and was super friendly along the way. More

by OGPatsFan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Niedermeyer
Oct 19, 2023 -

Grieco Ford of Delray Beach responded

We extend our gratitude for sharing your high-quality experience with Tyler. Your business is valued, and we look forward to serving you again soon.

September 30, 2023

**10-16-23** UPDATE: A gentleman of a sales manager Jeff Cirks contacted me; and to keep this brief: acted with professionalism, and integrity, and we've reached an agreement that makes this situation bette More

by xrayyoyozebra
Recommend Dealer
Yes
Employees Worked With
Tanner in Sales
August 26, 2023

Love my Cobra snake! Great experience with their team. They explained everything about the car in detail. More

by Ford Freak Calixto
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Guide
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Plasencia
Aug 29, 2023 -

Grieco Ford of Delray Beach responded

It's truly wonderful to hear that your time at our dealership was exceptional!

August 24, 2023

Bearing in mind that this is a dealership I rate them highly on many aspects … More

by Johnpwinter11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Guide
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2023 -

Grieco Ford of Delray Beach responded

We are delighted to learn about your positive experience at our dealership! We sincerely appreciate you taking the time to provide us with your feedback.

August 21, 2023

It was the quickest transaction I’ve had buying a car. Not too much going back and forth. I thought it was a fair deal and I love the SUV More

by Will
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Guide
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2023 -

Grieco Ford of Delray Beach responded

It's truly wonderful to hear that your time at our dealership was exceptional!

August 21, 2023

My salesman, Tanner Franskousky is the best. Very customer service oriented, honest and trustworthy. The showroom is immaculate and very comfortable. There was good inventory to choose from. More

by cathylewisrealtor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Guide
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2023 -

Grieco Ford of Delray Beach responded

We are delighted to learn about your positive experience at our dealership! We sincerely appreciate you taking the time to provide us with your feedback.