Grieco Ford of Fort Lauderdale - Service Center
Fort Lauderdale, FL
179 Reviews of Grieco Ford of Fort Lauderdale - Service Center
My service advisor Kimberly Lewis is amazing. She cares about you and makes sure everything is taken care of. She's the best. She gives you fantastic customer service and provides professional service. Ki about you and makes sure everything is taken care of. She's the best. She gives you fantastic customer service and provides professional service. Kimberly Lewis is fantastic. Thank you Kimberly and Grieco Ford. A great addition to your team. More
Nightmare!!!! I’m sure the sales department is great!!! Service is very unprofessional!!!! Dan Abate the service advisor that took care of us is very rude and rather than wanted to help he likes to be Service is very unprofessional!!!! Dan Abate the service advisor that took care of us is very rude and rather than wanted to help he likes to be right. What ever you do Don’t go this service department More
:I Trust Grieco Ford! So should you! Bravo Dave! Last October 2019 Dave Braunstein handled a number of issues with our 2009 Ford Fusion. They assisted me with repairs. the two Daves took care of my Last October 2019 Dave Braunstein handled a number of issues with our 2009 Ford Fusion. They assisted me with repairs. the two Daves took care of my issues and were so gracious and kind. Dave Brownell is the second Dave. I truly had an insight to the meaning customer service with these two gentlemen. Also Lou....is a love. Fast Forward to May. I called Dave about the AC needing a check. He had me there the next day and by 4:45PM my car was good to go!!! Again i was shown the kind of customer service we all hope to find. Good people. I am so grateful. Even though my car is older that helped make it feel like new. It now drives better!!!!! Thank you Dave, Dianne More
Attentive & personable staff Service advisor, Dan, was personable and thorough with attention to my needs. Informed me of other available services that should be preformed soon. Service advisor, Dan, was personable and thorough with attention to my needs. Informed me of other available services that should be preformed soon. Allowed me to pick /choose if anything in addition to services I requested. No pressure. No pressure. More
Helpful and Friendly Customer Service The service manager Dan was friendly and followed-up on all items. He set my expectations and delivered on my expections. That makes for a pleasant e The service manager Dan was friendly and followed-up on all items. He set my expectations and delivered on my expections. That makes for a pleasant experience! More
very accommodating. very helpful. used this dealer instead of pompano because I had a terrible experience at the other dealership . This is my dealership I will be using from now on. instead of pompano because I had a terrible experience at the other dealership . This is my dealership I will be using from now on. More
Honest I take my car in for an oil change and basic maintenance service. Charlene Pappas is an honest service manager and the best I have worked with at Grei I take my car in for an oil change and basic maintenance service. Charlene Pappas is an honest service manager and the best I have worked with at Greico. I have used a few others prior to her and they weren't nearly as easy going or forthcoming to speak with as she is. It's easy for service managers to recommend a lot of work and she has been fair - to my knowledge, which is somewhat mediocre. It says a lot to be able to trust when a service manager is suggesting something he/she isn't just suggesting it to hike your bill up but because the vehicle actually needs the work and when it doesn't, she won't push it. More
Transmission issues My brand new 2019 F250 would not shift out of 1st. The service dept figure it out first thing in the morning and got me back on the road. My brand new 2019 F250 would not shift out of 1st. The service dept figure it out first thing in the morning and got me back on the road. More
Great service department, fair price, timely service. Shuttle was excellent and the service technician listened to my needs. She didn't try to sell me anything that I didn't request. Shuttle was excellent and the service technician listened to my needs. She didn't try to sell me anything that I didn't request. More
Very pleased with the service on my F150 staff are very friendly and knowledgeable sercie was completed in a timely manner and I look forward to my next visit friendly and knowledgeable sercie was completed in a timely manner and I look forward to my next visit More