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Grieco Ford of Fort Lauderdale - Service Center

Fort Lauderdale, FL

1.8
179 Reviews

179 Reviews of Grieco Ford of Fort Lauderdale - Service Center

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February 24, 2021

My service advisor Kimberly Lewis is amazing. She cares about you and makes sure everything is taken care of. She's the best. She gives you fantastic customer service and provides professional service. Ki More

by nldrums
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kimberly Lewis
Feb 25, 2021 -

Grieco Ford of Fort Lauderdale responded

Thanks for the great review, we are so glad that Kimberly could help make your experience a breeze. Please feel free to reach out if you need anything!

October 05, 2020

Nightmare!!!! I’m sure the sales department is great!!! Service is very unprofessional!!!! Dan Abate the service advisor that took care of us is very rude and rather than wanted to help he likes to be More

by Yvette
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dan Abate service advisor
Oct 06, 2020 -

Grieco Ford of Fort Lauderdale responded

Yvette, we are sincerely sorry for any inconvenience you faced. We take customer satisfaction seriously, and we are disappointed if you did not experience that amongst the entire team. In an effort to better understand the situation, we would appreciate an opportunity to speak with you about this matter. Please feel free to reach out to David Brownell, Service Manager, via email at dbrownell@griecocars.com.

Oct 06, 2020 -

Yvette responded

Sorry he don't seem very interested either. I'm glad is over. We do have a engine reman business in the past 10 years we have purchase 4 vehicles for our company, but I can assure I will not visit your dealership anymore. I very sorry the experience was terrible!!!! If you like to reach us as 954 260 1849

May 22, 2020

:I Trust Grieco Ford! So should you! Bravo Dave! Last October 2019 Dave Braunstein handled a number of issues with our 2009 Ford Fusion. They assisted me with repairs. the two Daves took care of my More

by DICONG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Braunstein, Dave Brownell and the lady at the check out whose name I don't know
May 27, 2020 -

Grieco Ford of Fort Lauderdale responded

You are absolutely welcome, Dianne! Providing exceptional service is what our team strives for. We are elated to see that this was the case during your experience. Please let us know if you need any further assistance!

January 16, 2020

Attentive & personable staff Service advisor, Dan, was personable and thorough with attention to my needs. Informed me of other available services that should be preformed soon. More

by BONIKI
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Abate
Jan 17, 2020 -

Grieco Ford of Fort Lauderdale responded

Wow, that is what we love to hear! Thank you for the kind words. Your recommendation means the world to us.

January 15, 2020

Helpful and Friendly Customer Service The service manager Dan was friendly and followed-up on all items. He set my expectations and delivered on my expections. That makes for a pleasant e More

by DANIEL.BYERS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan
Jan 16, 2020 -

Grieco Ford of Fort Lauderdale responded

We are so pleased to hear about your great service experience at our dealership. If there is anything further we can do to assist you, please let us know!

January 15, 2020

very accommodating. very helpful. used this dealer instead of pompano because I had a terrible experience at the other dealership . This is my dealership I will be using from now on. More

by BRECASE
Recommend Dealer
Yes
Employees Worked With
Jason Tormo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : richard
Jan 16, 2020 -

Grieco Ford of Fort Lauderdale responded

That's what we love to hear! Thanks for taking the time to share your experience.

January 14, 2020

Honest I take my car in for an oil change and basic maintenance service. Charlene Pappas is an honest service manager and the best I have worked with at Grei More

by Alex
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlene Pappas
Jan 15, 2020 -

Grieco Ford of Fort Lauderdale responded

That's what we love to hear! Thanks for taking the time to share your experience, Alex.

January 14, 2020

Transmission issues My brand new 2019 F250 would not shift out of 1st. The service dept figure it out first thing in the morning and got me back on the road. More

by footpegs1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Abate
Jan 15, 2020 -

Grieco Ford of Fort Lauderdale responded

We are elated to hear that! Please let us know if you need any further assistance.

January 14, 2020

Great service department, fair price, timely service. Shuttle was excellent and the service technician listened to my needs. She didn't try to sell me anything that I didn't request. More

by HILEMANMICHAEL
Recommend Dealer
Yes
Employees Worked With
Jason Tormo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2020 -

Grieco Ford of Fort Lauderdale responded

Thanks for the great review! Please let us know if you need anything!

January 14, 2020

Very pleased with the service on my F150 staff are very friendly and knowledgeable sercie was completed in a timely manner and I look forward to my next visit More

by KEVSKELHORN
Recommend Dealer
Yes
Employees Worked With
Jason Tormo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2020 -

Grieco Ford of Fort Lauderdale responded

Thanks for the great review! Please let us know if you need anything else in the future!

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