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Griffin Buick GMC

Monroe, NC

3.8
83 Reviews

2500 W Roosevelt Blvd

Monroe, NC

28110

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Showing 83 reviews

September 13, 2021

With my salesman, Miguel Leon, refusing to communicate with me after the sale to simply answer some questions about getting my tags, delivery of my vehicle and possibly getting an owners manual to help me More

by Nomad0124
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Miguel Leon
Sep 15, 2021 -

Griffin Buick GMC responded

We are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience. Peter Fridrich- GM pfridrich@griffinbuickgmc.com

September 05, 2021

James Edwards was extremely kind, courteous, knowledgeable, patient and professional with my family and me. I will definitely recommend your business and James to my friends. More

by Lois
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Edwards, Michael Moyer
Sep 08, 2021 -

Griffin Buick GMC responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Peter Fridrich- GM pfridrich@griffinbuickgmc.com

August 30, 2021

Love my "new" to me Nissan Sentra. No hassle buying at it's best. I truly enjoyed my buying experience with Bobby Page and Michael Moyer. These guys are truly at the top of their game. I would recommend t More

by L. S.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Page, Michael Moyer
Sep 01, 2021 -

Griffin Buick GMC responded

Thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Peter Fridrich- GM pfridrich@griffinbuickgmc.com

August 30, 2021

Hands down the best experience i have ever had purchasing a new truck. Very friendly and knowledgable staff. I would definitely reccomend Griffin GMC to anyone looking to buy a vehicle. More

by Tucker004
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chandler Blankenship, Michael Moyer
Sep 01, 2021 -

Griffin Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Peter Fridrich- GM pfridrich@griffinbuickgmc.com

August 28, 2021

This was my first time purchasing a vehicle from a actual dealership and I was the best experience! JT definitely was well knowledgeable of the vehicles and personality was outstanding! Definitely look forwa More

by Bryanbennett3001
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Norman
Aug 30, 2021 -

Griffin Buick GMC responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Peter Fridrich- GM pfridrich@griffinbuickgmc.com

August 21, 2021

Tyler Sheldon is the epitome of what a salesman should be. His vast knowledge of the products, applications, and procedures is the best I've ever encountered. .He has a "can do" approach to every endeavor More

by Major Shaw
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Sheldon, Michael Moyer
Aug 24, 2021 -

Griffin Buick GMC responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us. Peter Fridrich- GM pfridrich@griffinbuickgmc.com

August 19, 2021

The service was great and the staff was very knowledgeable. More

by dgraysona
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Edwards
Aug 24, 2021 -

Griffin Buick GMC responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Peter Fridrich- GM pfridrich@griffinbuickgmc.com

August 08, 2021

Tyler, Chandler and Mike made a Great Team during the purchase of our new car! They were all very helpful and honest! A very pleasant experience! Thank you! More

by Debbie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Sheldon, Chandler Blankenship, Michael Moyer
Aug 11, 2021 -

Griffin Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Peter Fridrich- GM pfridrich@griffinbuickgmc.com

August 08, 2021

Great customer service, do what they can to get you in Great customer service, do what they can to get you in the vehicle of your choice. More

by A.Perry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Sheldon
Aug 08, 2021 -

A.Perry responded

Enjoying my Buick Lacrosse to the fullest! Thanks you 😊

July 27, 2021

James Edwards at Griffin Buick GMC in Monroe provided me a fantastic truck purchasing experience. He was responsive, transparent, and took the time needed to help me feel comfortable. I would absolutely rec More

by agohn155
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Edwards, Michael Moyer
Jul 30, 2021 -

Griffin Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Peter Fridrich- GM pfridrich@griffinbuickgmc.com

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