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Griffin Ford Fort Atkinson

Fort Atkinson, WI

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1,575 Reviews
With 30 years of service to build on, Griffin Ford Fort Atkinson continues to provide the community and surrounding area with hometown care. Key to their success is the dealership team sharing one goal: complete customer satisfaction. Stop in and see why Griffin Ford Fort Atkinson is “Large enough to serve you - Small enough to care”
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1642 Janesville Avenue

Fort Atkinson, WI

53538

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Showing 1,575 reviews

December 23, 2020

Clean experience. Concerned for my health as well as my car's condition. Prompt sevice. On line scheduling is a great tool. Thanks for the help. More

by JOHNDSJK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Bucholtz, Kay Frey, Christian Schlittler
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Dec 24, 2020 -

Griffin Ford Fort Atkinson responded

Thank you for your kind words for Griffin Ford Lincoln Fort Atkinson! We truly appreciate your business with us at 1642 Janesville Avenue. Please let us know when we can do more for you. Until then, take care!

December 22, 2020

Always a pleasure to do visit the service department. Everyone is friendly, professional, and more than willing to help one another and work as a team. Could not be more pleased with the way I am trea More

by BUROW2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Chady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Schepp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Duston Henze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Jarlsberg, Kay Frey, Christian Schlittler, Eric Burow
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Dec 24, 2020 -

Griffin Ford Fort Atkinson responded

Thank you so much for this acknowledgment. All of us at Griffin Ford Lincoln Fort Atkinson truly appreciate your business with us at 1642 Janesville Avenue. Take care until we meet again!

December 22, 2020

Customer service was wonderful! My repairs were completed timely and the communication was great! My vehicle was picked up from my home and returned which really made a difference and I truly appreciate that More

by nutm3g_123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Schlittler
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Dec 24, 2020 -

Griffin Ford Fort Atkinson responded

That is so wonderful to hear! Griffin Ford Lincoln Fort Atkinson thanks you for your business with us at 1642 Janesville Avenue. We are more than willing to help by picking up/delivering back a vehicle in need for service, or even one a customer would like to test-drive! Take care and we'll see you again!

December 22, 2020

Great business. Friendly and helpful. Tim was a great salesman explained things well and gave me a good price will definitely be back for service and sales. Happy holidays !! More

by FOUSTDeloris
Recommend Dealer
Yes
Employees Worked With
John Chady
Duston Henze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Maney
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Dec 24, 2020 -

Griffin Ford Fort Atkinson responded

Hi Deloris: Thank you so much for your continued business with us at 1642 Janesville Avenue. Griffin Ford Lincoln Fort Atkinson truly appreciates seeing you at the dealership! Enjoy that new 2020 Ford Escape, and let us know when we can do more for you!

December 21, 2020

Been there for 55 yrs. Always have had great service. Have many new cars. Always treat me like me a person not a member. Couldn't be more pleased. More

by 61raceforgrandpa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Fleming
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob lange, Jim Jarlsberg, Tim Bucholtz, Mike Bingham
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Dec 24, 2020 -

Griffin Ford Fort Atkinson responded

Thank you for your kind words and repeat business with us. Griffin Ford Lincoln of Fort Atkinson truly appreciates it! And, we love your feedback! Please let us know the next time we can be of service to you at 1642 Janesville Avenue. Until then, take care!

December 17, 2020

The issue I'm having with my truck was actually found. I'm very confident that it will be fixed when I bring it back. WAY TO GO GUYS!! And the loaner car was cool too. More

by RRMANEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duston Henze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maynard Heger, Tim Maney, Christian Schlittler
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Dec 21, 2020 -

Griffin Ford Fort Atkinson responded

Thank you so much for this feedback. Griffin Ford Lincoln Fort Atkinson sure appreciates your business and these kind words. We're thrilled you brought your 2019 Ford F-150 in for service to 1642 Janesville Avenue. Please take care and we'll see you again!

December 17, 2020

Everything went great they scheduled me a appointment right away and took care of me as soon as I walked in the door, thank you for your service. More

by Jrzirbel14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Bingham
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Dec 21, 2020 -

Griffin Ford Fort Atkinson responded

Thank you very much for choosing Griffin Ford Lincoln Fort Atkinson to service your vehicle. We appreciate your business and these kind words. Let us know when we can do more for you at 1642 Janesville Avenue. Take care.

December 17, 2020

Service advisors take good care of you. Mechanics seem to do good and on time. Sorry to say I just can't afford to go back. Bill came to $697 and $557 was labor, I'll do my own maintenance and if I need he More

by greg_carroll
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kay Frey
Report | Print
Dec 21, 2020 -

Griffin Ford Fort Atkinson responded

Hi Greg: Thank you very much for this feedback. Griffin Ford Lincoln Fort Atkinson is sorry to read your comments. We forwarded them onto our managers. Their reply was that since this repair involved valve cover gaskets, the parts are not that expensive However, the labor on that repair is pretty intensive, thus the labor charges. We apologize for any misunderstanding and hope you would consider our shop again. Take care.

December 16, 2020

They were all very accommodating and helpful. Got me out of a jam. Thank you I’m glad that I found your dealership at this time More

by jmadon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Schlittler
Report | Print
Dec 21, 2020 -

Griffin Ford Fort Atkinson responded

Hi John: Thank you very much for your feedback for Griffin Ford Lincoln Fort Atkinson. We appreciate you choosing us to service your 2013 Ford F-150. Please let us know if we can do any more for you. And, we look forward to seeing you at 1642 Janesville Avenue the next time the need arises. Take care.

December 16, 2020

Kay is always extremely helpful and makes bringing my vehicles in for service an easy and pleasurable experience. Being able to schedule appointments via text is easy and saves me a lot of time. More

by Tjk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kay Frey
Report | Print
Dec 21, 2020 -

Griffin Ford Fort Atkinson responded

Thank you for this feedback for Griffin Ford Lincoln Fort Atkinson. Kay certainly appreciates the shout out too! We value your repeat business at 1642 Janesville Avenue and look forward to the next time we can welcome you in. Take care!

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