Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Griffin Ford Fort Atkinson - Service Center

Fort Atkinson, WI

4.6
1,084 Reviews
Call Service Center (920) 568-4444

1,084 Reviews of Griffin Ford Fort Atkinson - Service Center

Sort by
October 23, 2023

I was happy with service and recommendations I received. I will be back for more services in future. More

by SPORTAGE737
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Bingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Helpful
October 21, 2023

Denny and others were awesome to work with. No pressure and very knowledgeable! Highly recommend this small town dealership! More

by ruckamyjo
Recommend Dealer
Yes
Employees Worked With
Denny
Report | Print
Oct 23, 2023 -

Griffin Ford Fort Atkinson responded

Hi, Griffin Ford Lincoln Fort Atkinson thank you for your high marks for our services! And, we appreciate your recommendation of our dealership at 1642 Janesville Avenue. Your recent visit to service your 2015 Ford F-150 was valued. Please let us know when we can do more for you. Sincerely, The Griffin Family

Helpful
October 17, 2023

These guys are great! Professional and courteous. Even gave me a ride home and picked me up when the work was done. Just awesome. More

by djjungle1972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Bingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse McKinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Liebman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Seichert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Bronson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 21, 2023 -

Griffin Ford Fort Atkinson responded

Hi, thank you for taking the time to share about your recent positive experiences at Griffin Ford Fort Atkinson 1642 Janesville Ave. We are honored you picked our team for your automotive needs and glad you appreciated the customer service. We would also like to thank you for your business and loyalty. We look forward to assisting you next time. Sincerely, The Griffin Family

Helpful
October 15, 2023

Oil was 1/2 quart low after oil change. Had to top off myself. Tech damaged all 4 wheels when installing new tires. Permanent damage. More

by plenox69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maynard Heger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 17, 2023 -

Griffin Ford Fort Atkinson responded

Hello, thank you for sharing this recent experience with us. Please give us a call at (920) 568-4444 and we will do our best to make this better. We hope to hear from you soon.

Helpful
October 14, 2023

Chris Wegner was great. My extended warranty covered everything. The only negative was the ten day wait to get an appointment. More

by JGATESFOSSUM
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Wegner
Report | Print
Oct 19, 2023 -

Griffin Ford Fort Atkinson responded

Hi, thank you for taking the time out of your day to tell us about your experience. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels! Sincerely, The Griffin Family.

Helpful
October 12, 2023

All of them in Service were great. Everyone was Very friendly. Service was done sooner than I thought. More

by PAHUT52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Bingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 14, 2023 -

Griffin Ford Fort Atkinson responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Helpful
October 12, 2023

Have no issues, but seems like change of staff recently. Liked the normal staff that were there longer than a few months. More

by Susie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Bronson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 16, 2023 -

Griffin Ford Fort Atkinson responded

Hi Susie, Griffin Ford Lincoln Fort Atkinson thank you for your high marks for our services! And, we appreciate your recommendation of our dealership at 1642 Janesville Avenue. Your recent visit to service your 2015 Ford F-150 was valued. Please let us know when we can do more for you.

Helpful
October 07, 2023

The problems that I had with my vehicle were fixed. Thank goodness that I purchased an extended warranty from the dealership. More

by Birdhunter
Recommend Dealer
Yes
Employees Worked With
Chris (who just started), and the service manager. Both were excellent
Report | Print
Oct 10, 2023 -

Griffin Ford Fort Atkinson responded

Hi, thank you for taking the time to share about your recent positive experiences at Griffin Ford Fort Atkinson 1642 Janesville Ave. We are honored you picked our team for your automotive needs and glad you appreciated the customer service. We would also like to thank you for your business and loyalty. We look forward to assisting you next time. Sincerely, The Griffin Family

Helpful
October 06, 2023

Was a complete disaster! Nobody had a clue what they were doing and service was worse than poor More

by schultz443
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rachel Bronson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 07, 2023 -

Griffin Ford Fort Atkinson responded

Hello schultz443, We are truly sorry to hear about your recent experience with our service. Your feedback is invaluable to us, and we take your concerns seriously. Our General Manager, Mr. Schepp, is eager to connect with you at pschepp@gflfa.com to discuss the details and work on a plan to rectify the situation. We are committed to improving and ensuring a better experience for all our customers. Thank you for giving us the chance to make things right.

Helpful
October 05, 2023

Well managed timely appointment, and good customer service. Neat an tidy service center. Friendly people. More

by kmarshb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Bronson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 10, 2023 -

Griffin Ford Fort Atkinson responded

Hi, thank you for taking the time to share about your recent positive experiences at Griffin Ford Fort Atkinson 1642 Janesville Ave. We are honored you picked our team for your automotive needs and glad you appreciated the customer service. We would also like to thank you for your business and loyalty. We look forward to assisting your next time. Sincerely, The Griffin Family

Helpful
1
2
3
4
...
109