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Rachel Bronson
Rachel Bronson at Griffin Ford Fort Atkinson

Rachel Bronson

Service Advisor

Griffin Ford Fort Atkinson

1642 Janesville Avenue
Fort Atkinson, WI 53538

4.9
114 Reviews
4.9

114 Reviews

Write a Review

114 Reviews of Rachel Bronson

November 14, 2023

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Employee Rating

Great company good people. Trustworthy and i will return for help with my car. Thanks More

by Eir
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Recommend Dealer
Yes

Other Employees Tagged: Maynard Heger

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November 13, 2023

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Scheduling was easy. The staff was pleasant. They my service done in a timely manner. Can recommend. More

by marquezsig
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Recommend Dealer
Yes

Other Employees Tagged: Steve Fleming, Mike Bingham, Jesus Sanchez, Jesse McKinney, David Liebman, Randy Seichert

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October 17, 2023

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These guys are great! Professional and courteous. Even gave me a ride home and picked me up when the work was done. Just awesome. More

by djjungle1972
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Recommend Dealer
Yes

Other Employees Tagged: Mike Bingham, Jesus Sanchez, Jesse McKinney, David Liebman, Randy Seichert

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Oct 21, 2023

Griffin Ford Fort Atkinson responded

Hi, thank you for taking the time to share about your recent positive experiences at Griffin Ford Fort Atkinson 1642 Janesville Ave. We are honored you picked our team for your automotive needs and glad you appreciated the customer service. We would also like to thank you for your business and loyalty. We look forward to assisting you next time. Sincerely, The Griffin Family

October 12, 2023

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Have no issues, but seems like change of staff recently. Liked the normal staff that were there longer than a few months. More

by Susie
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Yes
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Oct 16, 2023

Griffin Ford Fort Atkinson responded

Hi Susie, Griffin Ford Lincoln Fort Atkinson thank you for your high marks for our services! And, we appreciate your recommendation of our dealership at 1642 Janesville Avenue. Your recent visit to service your 2015 Ford F-150 was valued. Please let us know when we can do more for you.

October 06, 2023

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Was a complete disaster! Nobody had a clue what they were doing and service was worse than poor More

by schultz443
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Recommend Dealer
No
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Oct 07, 2023

Griffin Ford Fort Atkinson responded

Hello schultz443, We are truly sorry to hear about your recent experience with our service. Your feedback is invaluable to us, and we take your concerns seriously. Our General Manager, Mr. Schepp, is eager to connect with you at pschepp@gflfa.com to discuss the details and work on a plan to rectify the situation. We are committed to improving and ensuring a better experience for all our customers. Thank you for giving us the chance to make things right.

October 05, 2023

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Well managed timely appointment, and good customer service. Neat an tidy service center. Friendly people. More

by kmarshb
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Recommend Dealer
Yes
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Oct 10, 2023

Griffin Ford Fort Atkinson responded

Hi, thank you for taking the time to share about your recent positive experiences at Griffin Ford Fort Atkinson 1642 Janesville Ave. We are honored you picked our team for your automotive needs and glad you appreciated the customer service. We would also like to thank you for your business and loyalty. We look forward to assisting your next time. Sincerely, The Griffin Family

September 28, 2023

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Rachel was great! She tried harder than anyone else to get my truck in to have it's tires balanced before a big trip. She succeeded! More

by hdbart1973
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Recommend Dealer
Yes

Other Employees Tagged: Dennis Mitchell, Duston Henze

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Oct 02, 2023

Griffin Ford Fort Atkinson responded

Wow! Thank you for this amazing review. We are honored you had a professional, efficient, fair, and friendly experience at Griffin Ford Fort Atkinson 1642 Janesville Ave. We also greatly appreciate that you highly recommend buying and serving your vehicle at Griffin. Thanks, we look forward to the next time we get to assist you!

September 26, 2023

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Was able to get my car in without a long wait and it was serviced and ready to go quickly More

by pfrigo
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Steve Fleming

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Oct 05, 2023

Griffin Ford Fort Atkinson responded

Hi, Wow! Thank you for this amazing review. We are honored you had a professional, efficient, fair, and friendly experience at Griffin Ford Fort Atkinson 1642 Janesville Ave. We also greatly appreciate that you highly recommend buying and serving your vehicle at Griffin. Thanks, we look forward to the next time we get to assist you!

September 26, 2023

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They got me in on schedule and did everything I needed done on time. Easy to work with I will be back in the future. More

by fredrussell2493
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Recommend Dealer
Yes
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Oct 02, 2023

Griffin Ford Fort Atkinson responded

Wow! Thank you for this amazing review. We are honored you had a professional, efficient, fair, and friendly experience at Griffin Ford Fort Atkinson 1642 Janesville Ave. We also greatly appreciate that you highly recommend buying and serving your vehicle at Griffin. Thanks, we look forward to the next time we get to assist you!

September 14, 2023

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Employee Rating

They are friendly professionals. They provide timely service. Courtisy car is on time and comfortable. More

by rogerhack34
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Recommend Dealer
Yes
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Sep 18, 2023

Griffin Ford Fort Atkinson responded

Hi, wow! Thank you for this amazing review. We are honored you had a professional, efficient, fair, and friendly experience at Griffin Ford Fort Atkinson 1642 Janesville Ave. We also greatly appreciate that you highly recommend buying and serving your vehicle at Griffin. Thanks, we look forward to the next time we get to assist you! S incerely, The Griffin Family

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