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Griffin Ford

Waukesha, WI

4.7
1,760 Reviews
Why Griffin Ford? We are family owned and operated since 1960 and Southeastern Wisconsin's largest Ford dealership with over 500 New, Used and Budget vehicles in stock starting as low as $2,888. When you purchase a car or truck from Griffin Ford, you are more than just a customer, you become a part of our family. We will provide you with a vast selection of vehicles to choose from to fit your lifestyle needs and budget. Our Finance team, with over 75 years of combined experience and over 40 lending sources, will deliver you the best financing terms and warranty options available. And our trusted Service Department will drive with you for as long as you own your vehicle, ensuring your safety and peace of mind. Visit us today, we look forward to you joining the Griffin Ford Family!
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1940 E Main St

Waukesha, WI

53186

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Showing 1,760 reviews

August 02, 2019

Gret experience Always pleasant when they greet you,fast with checking you in, neccessary work done in timely fashion, full explanation of service performed,fair pric More

by RCMARTIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Ballendux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2019 -

Griffin Ford responded

Ah, we love hearing feedback like yours. Thank you very much for taking the time to let Griffin Ford know we were hitting on all cylinders! We appreciate your business and look forward to welcoming you to our dealership in the future!

August 02, 2019

Very satisfied with experience Overall after looking at multiple dealerships I decided to go back to what I knew was my best option. I went there for my first truck and it was a no More

by SINNER_ANDREW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Nutt
Aug 06, 2019 -

Griffin Ford responded

We so appreciate your repeat business at Griffin Ford! And, thank you for your kind words. Our goal is to be always here for you, whenever you need. So, we'll see you again in the future!

August 02, 2019

Very efficient I was in and out quickly appreciate the good service and the quality services. The staff is very knowledgeable and able to answer any questions More

by CRAFTIBETS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Stein
Aug 06, 2019 -

Griffin Ford responded

Thank you very much for your kind review! Our staff at Griffin Ford will be thrilled to read it. We so appreciate your doing business with us and look forward to the opportunity to serve you in the future!

August 02, 2019

Great experience Frank was amazing. He had the car I wanted to look at ready before I got there. He answered any and all questions I had. He also made the process very More

by RACHAELKOWALCHUK09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Ballendux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anton Lak
Aug 06, 2019 -

Griffin Ford responded

Frank is so efficient--to the benefit of our customers. Thank you for that acknowledgment. Griffin Ford is lucky to have him. We really appreciate your business and hope the process will keep you coming back to us! Take care.

August 02, 2019

New f250 super duty Great salesperson and dealer.no has hassles great service, understood my needs and time frame They were able to find the truck I was looking for. More

by TOLINDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirby Lewis
Aug 06, 2019 -

Griffin Ford responded

We were happy to help! Thank you for your kind words and for your business. Griffin Ford will be here for all your vehicle needs in the future too. Take care.

August 02, 2019

Good service and helpful staff. My routine service visit was completed promptly and the service advisor carefully explained all the details. The service advisor was very friendly. I More

by SAFLAKK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can't Remember
Aug 06, 2019 -

Griffin Ford responded

We understand that the service department is really where we can shine in the eyes of our customers. Thank you for your repeat business with Griffin Ford. We all truly appreciate your kind words and acknowledgment. Take care until we meet again!

August 02, 2019

So thankful! I was told by the collision shop that my front tires were too dangerous to drive on and THAT day, John got me in for service! Extremely grateful! More

by Jordan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JOHN CLARK
Aug 06, 2019 -

Griffin Ford responded

We are so happy you turned to Griffin Ford. Thank you for your kind acknowledgment of John and the way he responded to your needs. We appreciate your continued trust in us! Take care.

August 02, 2019

Little frustrated Brought car in for a repair on a speed sensor, but they weren't able to check the car for a transmission leak which I found out about at an appt prior More

by Asmith74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Idk
Aug 06, 2019 -

Griffin Ford responded

Hello and thank you for this feedback. We suggest you mention at the time you are setting an appointment that you have other concerns for us to address. That way we can plan the schedule to completely take care of things. Please know Griffin Ford truly appreciates your business. And, we value the opportunity to serve you in the future.

August 02, 2019

Ford Edge Warranty Repair Griffin’ s friendly courteous staff took care of the warranty work on my Ford Edge. And their courtesy service was a avid send. Thanks guys More

by Dee
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Matthew Mahlik
Aug 06, 2019 -

Griffin Ford responded

Thank you, Dee. Griffin Ford appreciates the opportunity to serve you. Please let us know if you need any more in the future. Take care.

August 02, 2019

Great service The team at Griffin Ford is the best i have worked with. I would recommend the dealership to anyone that is in the market for a new vehicle. More

by BENISH4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Alva
Aug 06, 2019 -

Griffin Ford responded

Why thank you very much! We love customers like you and truly appreciate the feedback. Your recommendation of Griffin Ford is of great value to us. Take care.

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