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Griffin Ford

Waukesha, WI

4.7
1,758 Reviews
Why Griffin Ford? We are family owned and operated since 1960 and Southeastern Wisconsin's largest Ford dealership with over 500 New, Used and Budget vehicles in stock starting as low as $2,888. When you purchase a car or truck from Griffin Ford, you are more than just a customer, you become a part of our family. We will provide you with a vast selection of vehicles to choose from to fit your lifestyle needs and budget. Our Finance team, with over 75 years of combined experience and over 40 lending sources, will deliver you the best financing terms and warranty options available. And our trusted Service Department will drive with you for as long as you own your vehicle, ensuring your safety and peace of mind. Visit us today, we look forward to you joining the Griffin Ford Family!
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1940 E Main St

Waukesha, WI

53186

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Showing 1,758 reviews

August 01, 2019

Honest and customer-friendly Griffin Ford is a great place to buy or get service on a vehicle. They give it to you straight, without playing games on price, have a great selection More

by BRAD.SCHIMEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Ballendux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anton Lak
Aug 06, 2019 -

Griffin Ford responded

Thank you very much for saying so, Brad! We all certainly appreciate it at Griffin Ford. Its great that you felt what we strive so hard to deliver. Take care until we see you again!

August 01, 2019

new truck info great informational meeting. covered all the bases and then some. would recommend others to stop by for details before purchasing else where. nice tes More

by RJANAK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JOHN CLARK
Aug 06, 2019 -

Griffin Ford responded

Thank you and we hope you answered all your questions on a new truck. Griffin Ford's experienced staff is here to serve you. We hope to see you again.

August 01, 2019

Service advisor, Albiona Vinca was very accommodating. She was friendly and quickly listed my service needs and asked if I wanted a free car wash. My servi More

by WKNIPPEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albiona Vinca
Aug 06, 2019 -

Griffin Ford responded

Thank you very much for your kind review! Our staff aims to please. We recently upgraded our customer waiting area too and are pleased to hear you enjoyed it. Take care until we see you again!

August 01, 2019

Get financing outside of Ford/Griffin. I have excellent credit and I am a repeat customer. Received financing through Landmark (Indirect) of 5.64%. Immediately refinanced with a local cre More

by KSTROO
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Ballendux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike
Aug 06, 2019 -

Griffin Ford responded

Thank you very much for your (repeat) business! It is so appreciated by Griffin Ford! We are sorry you were not completely satisfied with the financing, but credit unions often offer their members exclusive deals. We are happy to hear you were able to get the rate you wanted. Take care.

August 01, 2019

Griffin is the only dealer I buy from Frank and Kip are the greatest. I would not consider anyone else. I located the vehicle at another dealer and they did a flawless sale. Lewis Poberezn More

by LEWISPOBEREZNY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Ballendux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kipster
Aug 06, 2019 -

Griffin Ford responded

Thank you very much, Lewis, for the call outs to our staff members at Griffin Ford. We are pretty proud of our long-time employees and the service they deliver to our customers. Take care and enjoy that new ride!

August 01, 2019

in good hands Very knowledgeable staff. Friendly courteous wonderful to work with. Honest and made me feel right at home and comfortable with such a large purchase More

by LDB1ONLY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Ballendux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2019 -

Griffin Ford responded

Thank you very much for your extended business with Griffin Ford and Frank! We are truly thankful for customer like you. And, we all appreciate the kind review. Take care until we see you again!

August 01, 2019

Just ok Third times the charm I guess. This was my 3rd appointment to be set up for the same issue. First 2 where scheduling issues. After making a appointmen More

by Dhicks0610
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Linsmeier
Aug 06, 2019 -

Griffin Ford responded

Thank you very much for the feedback on our scheduler. We have reached out to our vendor to remedy the situation in the future. We apologize for the miscommunication and inconvenience you experienced. That certainly is not the way we strive to do business. Please know you are welcome back anytime for the promised car wash too! We hope you would reconsider a visit to Griffin Ford as we are committed to continuous improvement and feel what you experienced was just the perfect storm. Take care.

August 01, 2019

Awesome In and out in the same day with a free car wash. Very nice customer service. The staff was very curious and made me feel appreciated. More

by Starzrl25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Stuckemeyer
Aug 06, 2019 -

Griffin Ford responded

Thank you for taking the time to leave us your feedback! It is certainly appreciated, as is your business. Take care on the roads ahead.

August 01, 2019

I am grateful Jim was helpful as I never had an accident before and had no idea what to do he was very professional and willing to explain everything More

by Bcnursie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim S
Aug 06, 2019 -

Griffin Ford responded

Thank you very much for the shout out to our staff member, Jim. We all certainly appreciate it. Griffin Ford is here to serve you, whenever you need. Let's hope it won't be an unexpected visit like you just had. Take care on the roads ahead.

August 01, 2019

Great Customer satisfaction The gentleman in the service department let me know that I was getting a full inspection of my brakes before any work was to be done. Because of this More

by EShaw81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JOHN CLARK
Aug 06, 2019 -

Griffin Ford responded

Thank you so much for your repeat business and kind review. Everyone at Griffin Ford truly appreciates it. Take care until we meet again.

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