Griffin Ford
Waukesha, WI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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It was pleasant to work with Jorge. His low pressure approach was refreshing. I would buy another car from him any day. His low pressure approach was refreshing. I would buy another car from him any day. More
Car shopping at Griffin Ford was an excellent experience! I cannot say enough good things about them. From my first visit to the dealership, I felt like I was working with friends. I test drove several cars, I cannot say enough good things about them. From my first visit to the dealership, I felt like I was working with friends. I test drove several cars, no pressure, and let the sales person know what I was looking for specifically. A week or two later, he called to say a vehicle matching (pretty much exactly) what I wanted had just came in as a trade-in. Huge thanks to Karim! He was awesome and very knowledgeable. Karim, and everyone at the dealership, treated me with kindness and professionalism. They were generous with my trade in, too. I felt completely taken care of and, as a solo female shopping at a car dealership, that meant a lot. And I love my new-to-me car! When I’m back in the market for another car, I expect to be back at Griffin Ford. You guys are fantastic, thank you! More
Great purchasing experience. Horrible experience with service department and finance. Issues not being resolved after reaching out to dealership. Did not expect this experience b Horrible experience with service department and finance. Issues not being resolved after reaching out to dealership. Did not expect this experience buying a certified used vehicle from a dealership! More
Excellent job well done. Jason was fantastic. Thank you for your consideration and extra efforts. Jason was fantastic. Thank you for your consideration and extra efforts. More
Karim was very helpful and easy to deal with. This was one of the best experiences with dealing with auto dealers that I've had in a very long time. This was one of the best experiences with dealing with auto dealers that I've had in a very long time. More
Very poor comunication about facts of the vehicle and financing. Unanswered questions. Added unwanted or unexplained extra servive charges. Nearly $14,000 added to orginal listed price on a used vehic financing. Unanswered questions. Added unwanted or unexplained extra servive charges. Nearly $14,000 added to orginal listed price on a used vehicle. Unexplained benefits or liabilities of service contract. More
Jorge was very helpful, caring, and an overall great salesman. I really love the vehicle I purchased and it was good doing business with him. The rest of the staff was great also, kind and listened to m salesman. I really love the vehicle I purchased and it was good doing business with him. The rest of the staff was great also, kind and listened to me and my wants/needs. However, the day I arrived home with my new vehicle, a dash light came on. I called the dealership right away to try and have them look at it and get it fixed, and u was scheduled for an appointment a week later. I would have expected there would’ve been more urgency to get the car looked at asap seeing as I just purchased it that day and there was already an issue after it had been inspected and cleared, maintenance wise, prior. Again, everyone has been great that I worked with through the process, I just would have expected a little more support and push to fix the issue much sooner than later. More
Nick and Jason were Fantastic to work with, great deal, great communication, and the overall process was very quick! Thank you!! great communication, and the overall process was very quick! Thank you!! More
Helpful, friendly ,professional and knowledgeable. Show room neat and clean, comfortable and bright ,welcoming colors. Show room neat and clean, comfortable and bright ,welcoming colors. More






