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Griffin Ford

Waukesha, WI

4.9
1,875 Reviews
Why Griffin Ford? We are family owned and operated since 1960 and Southeastern Wisconsin's largest Ford dealership with over 500 New, Used and Budget vehicles in stock starting as low as $2,888. When you purchase a car or truck from Griffin Ford, you are more than just a customer, you become a part of our family. We will provide you with a vast selection of vehicles to choose from to fit your lifestyle needs and budget. Our Finance team, with over 75 years of combined experience and over 40 lending sources, will deliver you the best financing terms and warranty options available. And our trusted Service Department will drive with you for as long as you own your vehicle, ensuring your safety and peace of mind. Visit us today, we look forward to you joining the Griffin Ford Family!
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1940 E Main St

Waukesha, WI

53186

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Showing 1,875 reviews

March 02, 2022

Got back to me very quickly about the truck I was looking at, even dropped the price some which is pretty unheard of in the current market. Everyone was super nice, and we got the deal done quickly and easil More

by codyeslinger915
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Plasencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2022 -

Griffin Ford responded

Hello, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels! Griffin Ford of Waukesha

February 27, 2022

Tony made this an easy deal. Great communication, understood what I was looking for and got what I wanted. Thanks Griffin Ford. More

by KGATES75
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Griffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Miller, JOHN KOVACH
Mar 04, 2022 -

Griffin Ford responded

Hello, we're happy to hear you had such a positive experience with our team! Please let us know if there is ever anything else we can do for you! Safe travels! Griffin Ford of Waukesha

February 25, 2022

I purchased my truck and flew in from Las Vegas NV to get it. Everyone at the dealership was friendly and helpful and my truck was flawless! My salesman Caleb Struck was terrific to work with picked me up More

by Fredpearson1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon in finance and John the used car sales manager, Caleb Struck
Feb 28, 2022 -

Griffin Ford responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels! - Griffin Ford of Waukesha

February 24, 2022

Second vec we have bought from here and our next will be from them also More

by SANMIL56
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Tagtow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2022 -

Griffin Ford responded

Hi, we are happy we could make your experience a positive one! We try to provide all of our guests with a great atmosphere and world-class service that you can trust. Griffin Ford of Waukesha

February 19, 2022

Very busy dealership with service and sales. Salesman knowledgable and helpful without being pushy. Great More

by tlinde
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Tagtow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2022 -

Griffin Ford responded

Hi Tlinde, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care! Griffin Ford of Waukesha

February 18, 2022

We did receive a used vehicle from this company and it not bad but the vehicle has no heat still even after we took it in. More

by KEVIN_KOMASA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Plasencia
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aisha Fernando
Mar 09, 2022 -

Griffin Ford responded

Hi Kevin: Griffin Ford would encourage you to call Ben Stewart at 262-542-5781 and talk to him about returning with your vehicle-- for us to take another look. Thank you for your patience.

February 17, 2022

The service department found ways to make it affordable in Oder to keep my vehicle running like new. More

by TOJOE101
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Plasencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Griffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Nutt
Feb 19, 2022 -

Griffin Ford responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care! - Griffin Ford of Waukesha

February 16, 2022

Everything was wonderful! Dave was professional with great customer service! Started out bumpy ended up great! More

by emeryj2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Nutt
Feb 17, 2022 -

Griffin Ford responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Griffin Ford of Waukesha

February 14, 2022

Dave Nutt provided immediate and expert service to my purchasing experience. He provided consise answers to all my questions without hesitation. I believe Dave is a man who possesses sound knowledge of More

by alvinblitzen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Nutt
Feb 17, 2022 -

Griffin Ford responded

Hi, we're happy you found Dave to be so supportive during your experience here at Griffin Ford. Your recommendation means so much to us and we're so happy to have earned it. Have a great day! Griffin Ford of Waukesha

February 10, 2022

The salesperson was very informative and courteous. The whole experience was very good. I would definitely go back again. More

by Loroge2004
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Miller, JOHN KOVACH, Aisha Fernando
Feb 12, 2022 -

Griffin Ford responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. At Griffin Ford, we value our customers and we look forward to seeing you on your next visit. Take care! Griffin Ford of Waukesha

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