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Griffin Jefferson Chrysler Dodge Jeep RAM

Jefferson, WI

Overview
Reviews
Vehicles
4.7
229 Reviews
Call Dealership (920) 674-7070

1121 S. Main St.

Jefferson, WI

53549

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Showing 229 reviews

November 27, 2023

great service took the car home the day we looked. I would buy from them again More

by laura.lkr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Griffin, Chris Wurslin, Greg Lang, Ashley Lentz, Tammy Boufford, Chris Havill, Mike Griffin
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Nov 27, 2023 -

Griffin Jefferson Chrysler Dodge Jeep RAM responded

We appreciate your positive feedback regarding the swift service at Griffin Chrysler Jeep Dodge RAM. Looking forward to serving you with your next purchase.

Helpful
September 16, 2023

Took my vehicle in for service of a coolant leak, replaced parts that didn't need replaced. Then told me i needed a new engine after the car sat at their shop for a week. I wat a small leak in water More

by bryanharbison75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kay frey
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Sep 18, 2023 -

Griffin Jefferson Chrysler Dodge Jeep RAM responded

Hello bryanharbison75, We appreciate your feedback and are genuinely sorry to hear about your recent experience with our Griffin Jefferson service department. It's our goal to provide quality service and accurate diagnostics to our customers. We apologize for any inconvenience caused. We understand your frustration and acknowledge the importance of clear and accurate communication during the service process. Your concerns about the difference in cost between our estimate and the alternative solution you pursued have not gone unnoticed. We value your feedback and will use this as an opportunity to improve our service offerings and communication with our customers. We regret that we were unable to discuss this matter with you directly, as your satisfaction is our top priority. If you would be willing to provide us with more details about your experience, we would greatly appreciate it. Your insights will help us make necessary improvements to ensure a more positive experience for our customers in the future. Our team is available at kpoje@griffinautogroup.com Thank you for bringing this to our attention, and we hope to have the opportunity to serve you better in the future.

Helpful
February 27, 2023

Puchased a used pickup from this dealeeship. After talking to our sales rep and their service dept., we decided on having some work done on our Jeep GC when we took delivery on our used truck. More

by mchlmckee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Petoskey, Alex Dickrell, Greg Lang
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Feb 27, 2023 -

Griffin Jefferson Chrysler Dodge Jeep RAM responded

We take our reviews to heart and are delighted to learn about your visit with us here. Please let us know if you have any additional questions and thank you again for choosing Griffin Chrysler Jeep Dodge RAM.

Helpful
January 17, 2023

From start to Finnish it was an awesome experience. CJ our salesperson was great and Greg our finance person who closed everything also. I've bought here before and it was the same then. More

by DSNYDER53948
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Wurslin, Greg Lang
Report | Print
May 19, 2023 -

Griffin Jefferson Chrysler Dodge Jeep RAM responded

It sounds like you had a great five-star visit at Griffin Chrysler Jeep Dodge RAM from start to finish, which makes us very excited. We're pleased to learn that you had an awesome buying experience with our Sales Team and happily went home with what you wanted. Thank you for your business and have a wonderful day.

Helpful
January 14, 2023

1st vehicle purchased from Griffin. Thank you Lexie and Greg for your help and making it a great truck buying experience! More

by Eric
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lexie Steinke, Greg Lang
Report | Print
May 19, 2023 -

Griffin Jefferson Chrysler Dodge Jeep RAM responded

Thank you for your 5-star review Eric. We are happy to see our Sales team was able to help you here at Griffin Chrysler Jeep Dodge RAM. Enjoy your new truck!

Helpful
January 04, 2023

Have purchased our 3rd vehicle from Tammy. That tells you have happy we have been with her work. Took lots of time to show me exactly how to operate our vehicles and worked with us to get a More

by horseshoehillswiss
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tammy Boufford
Report | Print
May 19, 2023 -

Griffin Jefferson Chrysler Dodge Jeep RAM responded

Thank you for leaving us a five-star review and for being a valued customer of Griffin Chrysler Jeep Dodge RAM. We are proud to have a hard-working Sales Team that will ensure our customers are fully satisfied before they leave our dealership. We hope you are enjoying your new purchase and we look forward to doing business with you again in the future.

Helpful
December 19, 2022

In a market of total greed I found them to be quite reasonable. Once I got there they were willing to negotiate price. More

by 04-rosella-hundred
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Wurslin, Greg Lang
Report | Print
Jan 31, 2023 -

Griffin Jefferson Chrysler Dodge Jeep RAM responded

Hello, we are glad you had an enjoyable and stress-free experience working with our Sales Team at Griffin Chrysler Jeep Dodge RAM. Thank you for your positive review. We are here if you need any further assistance.

Helpful
November 28, 2022

Ashley and Greg were extremely helpful and great to work with! It was a great car buying experience! More

by AMH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Lang, Ashley Lentz
Report | Print
Helpful 1
August 05, 2022

I ALWAYS get by rockstar service by the super friendly staff. Greg and CJ are the best. I haven’t bought a new car anywhere else for over 30 years. More

by 3800sc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Wurslin, Greg Lang
Report | Print
Helpful
June 28, 2022

Tammy was great no pressure. Answered all my questions. Would definitely recommend her to friends and family!! Nice dealership! More

by Highview07
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Lang, Tammy Boufford
Report | Print
Jul 08, 2022 -

Griffin Jefferson Chrysler Dodge Jeep RAM responded

Hello Highview07, We appreciate you sharing your experience with Tammy and Griffin Chrysler, Jeep, Dodge, and RAM Jefferson 1121 South Main Street. We would also like to thank you for recommending us to your friends and family. Thanks Highview07!

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