Grinwald Ford

Pleasant, transparent, and smooth process! I recently had the best experience purchasing a car from Grinwald! Bill was responsive, thorough, honest, and friendly. He facilitated the transaction I recently had the best experience purchasing a car from Grinwald! Bill was responsive, thorough, honest, and friendly. He facilitated the transaction in the smoothest fashion. He did his research to assure me their price was the best, even though I was probably already sold at that point. He was knowledgeable and trustworthy and never pressured me to buy. No one tried to sell me anything unnecessary at Grinwald. I will recommend this dealership to others and hopefully do business there again in the future. More

Get the job done right and care about the customer Alway likes the dealership. Feelingly people that take care of customer. Been in business a long time serving the community and more. I come 50 m Alway likes the dealership. Feelingly people that take care of customer. Been in business a long time serving the community and more. I come 50 miles for service More

Oil change/rotate tires Service is alway friendly and prompt, I know this sounds funny but it would cost me more to change the oil myself plus you still need to deal with the Service is alway friendly and prompt, I know this sounds funny but it would cost me more to change the oil myself plus you still need to deal with the discarded oil/filter. Thank you for the great service, that's hard to find now days. More

Excellent service We were looking for a particular car and Grinwald Ford found it for us at the right price. We would highly recommend this dealership for all their c We were looking for a particular car and Grinwald Ford found it for us at the right price. We would highly recommend this dealership for all their courteous employees. More

Amazing service We finally bit the bullet and decided it was the right time for us to buy a truck. We found the perfect one, took it for a test drive and fell in love We finally bit the bullet and decided it was the right time for us to buy a truck. We found the perfect one, took it for a test drive and fell in love with it. Bill and John were an amazing team and made our buying purchase a stress free and enjoyable experience. More

Was professional and plesant transaction The group at Grinwald was expedient, professional, and fair. They were timely in getting back to us, respected our time , and they are a mile above The group at Grinwald was expedient, professional, and fair. They were timely in getting back to us, respected our time , and they are a mile above other automobile dealerships. We actually felt good when we left there unlike many car dealers. We also love our new Ford Explorer. Previously we had an Infiniti SUV and the fit and finish of the Explorer is better. I will be back to buy another Ford when I replace my truck for work. More

John Munzel was great to work with!!! I felt like the Customer Comes First with Grinwald. I always have when dealing with them. They always took care of everything. Having a Loaner Car I felt like the Customer Comes First with Grinwald. I always have when dealing with them. They always took care of everything. Having a Loaner Car is huge for me. More

Knowlegdable people and friendly service! We were very unfamiliar with the electronic controls in our 2016 Escape. Bill spent about 20 minutes explaining the details to us in a way that made We were very unfamiliar with the electronic controls in our 2016 Escape. Bill spent about 20 minutes explaining the details to us in a way that made sense. More

No Pressure Sales--Great Service!!! I have been dealing with Grinwald since they use to be Downtown in Watertown. Never feel like I am going to be taken advantage of when it come to buy I have been dealing with Grinwald since they use to be Downtown in Watertown. Never feel like I am going to be taken advantage of when it come to buying or servicing my vehicles. Trust them 100%. More

Amazing Service What a great team of people - Bill and John were so helpful and patient in helping me choose the right car for me. I have been in my fair share of ca What a great team of people - Bill and John were so helpful and patient in helping me choose the right car for me. I have been in my fair share of car dealerships over the years, and these guys have won my family's business for the foreseeable future. Best car buying experience I've ever had. (They even made it fun!) More