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Grinwald Ford

Watertown, WI

4.8
889 Reviews
Welcome to Grinwald Ford! Located in Watertown, WI, Grinwald Ford is proud to be one of the premier dealerships in the area. We have been serving Watertown and the surrounding area since 1958. We offer a pleasant and low pressure sales environment. Our sales staff is knowledgable and friendly, ready to assist you with all your vehicle wants and needs. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Grinwald Ford a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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101 Hwy 16 Frontage Rd

Watertown, WI

53094

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Showing 889 reviews

November 02, 2026

The experience was very pleasant. My appointment started on time and it went very quickly that to me is huge. More

by Tazman815!
Recommend Dealer
Yes
Employees Worked With
Rachel Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rachel Smith
November 02, 2026

Ralph is why I am loyal to Grnwald and to Ford. Clone him if you can More

by MILEWSKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nina Joeckel
3.0
This rating includes all reviews, with more weight given to recent reviews.
Lauri Kelleher
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2026 -

Grinwald Ford responded

Hi Dan! Thank you for your kind words and we will definitely pass this on to Ralph. He is one of a kind! 😊

November 02, 2026

The Service Department at Grinwald Ford always does a fine job. Always a pleasure to keep my cars in great shape. More

by fwolkenheim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Grinwald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nina Joeckel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2026 -

Grinwald Ford responded

Hello Frank! Thank you for taking the time to leave us a positive review. We're incredibly grateful for your kind words about our Service Team. We look forward to seeing you again! 👍

October 30, 2026

Rachel made sure I was informed aboutlthe repairs I will need and qas not pushy and answered all my questions. More

by slbilgrien
Recommend Dealer
Yes
Employees Worked With
Rachel Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rachel Smith
Nov 02, 2026 -

Grinwald Ford responded

Hi Lisa! We appreciate your positive feedback and are so glad you enjoyed your visit! Our team works hard to deliver exceptional experiences, and it's wonderful to see that reflected in your review. 😊

October 29, 2026

The people were friendly. I felt I was treated well and the deal was fair. Other than a long wait to get the truck.It was all good More

by djniegelsen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Grinwald
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Foltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2026 -

Grinwald Ford responded

Hi John and Donna! Thank you for the 5-star rating. Your kind words inspire us to keep delivering amazing experiences. We hope to see you again soon!😊

October 28, 2026

Honest low pressure buying experience. Enjoyed working with Manny and Chelsea I am very pleased with my vehicle and the experience trading in my home of car. More

by KATLAJ9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chelsea Grinwald-Wendt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Prado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2026 -

Grinwald Ford responded

Hi Kirstin! Thank you for sharing your feedback about Manny Prado and Chelsea Grinwald - their dedication to helping buyers is what we value most. We're so glad to hear that you had a positive experience here at Grinwald Ford. We wish you many happy miles in your Chevy Equinox and look forward to serving you again.

October 23, 2026

Ford always does a great job on our vehicles. ...service department top notch.....always explain things about what they did,,,,Thanks ford More

by BlueLightning/18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nina Joeckel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2026 -

Grinwald Ford responded

Thank you for leaving us such a wonderful review. We appreciate your kind words and can't wait to share your compliments with our team.

October 23, 2026

Very good service and and able to work around my schedule with their schedule and are very knowledgeable and friendly More

by shauscho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Smith
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2026 -

Grinwald Ford responded

Hello Shaun! We can't thank you enough for your wonderful review. We do all we can to provide our customers with the best service, and it always makes our day when a customer appreciates it. Thanks again, and we hope to make your next visit just as positive. Have an amazing day! 😊

October 19, 2026

Overall great experience going through some warranty work a couple of hiccups but they are doing their best to resolve those issues!! Great team! More

by urrea2189
Recommend Dealer
Yes
Employees Worked With
Nina Joeckel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nina Joeckel
Oct 21, 2026 -

Grinwald Ford responded

Hi Melissa! We are happy to hear that your experience with us was great. Our team strives for excellence in all they do. We hope those hiccups will finally be resolved, because you deserve nothing but the best, and we are committed to delivering just that. 😊

October 19, 2026

Always thorough service, very friendly people. They even gave me a $20 rebate I never have to worry about something being overlooked More

by danolej
Recommend Dealer
Yes
Employees Worked With
Ralph Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralph Schmidt
Oct 21, 2026 -

Grinwald Ford responded

Hi Dan! Your kind words for our team here means the world to us. We look forward to serving you for many more visits ahead.

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