Where do I start, Mom and I had amazing experience at Grinwald Ford. Bill Maron was so kind and understanding to my mom when it came to explain things to her about her new car. Mom really loved that Bill took his time and thought the flowers was a nice touch. She was amazed that she took off on a full tank of gas. Bill, My mom said she has never been so happy and glad she purchased her car from Grinwald Ford and glad you were part of the sale. She gives you a 10 STAR!