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Grinwald Ford

Watertown, WI

4.8
855 Reviews
Welcome to Grinwald Ford! Located in Watertown, WI, Grinwald Ford is proud to be one of the premier dealerships in the area. We have been serving Watertown and the surrounding area since 1958. We offer a pleasant and low pressure sales environment. Our sales staff is knowledgable and friendly, ready to assist you with all your vehicle wants and needs. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Grinwald Ford a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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101 Hwy 16 Frontage Rd

Watertown, WI

53094

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Showing 855 reviews

September 20, 2026

Very happy with services received, would recommend to friends and family. Prompt, courteous, and no surprises. More

by SALINDLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauri Kelleher
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 19, 2026

Accommodating & Courteous. Extremely professional ! Extremely friendly. The group in Quick Lane adhere to the Dealerships Gold Standard of putting the customer first! More

by john.heiden
Recommend Dealer
Yes
Employees Worked With
Lauri Kelleher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauri Kelleher
September 18, 2026

Best hometown feeling you get with the whole staff. Always makes you feel special and always accommodating. More

by Happy
Recommend Dealer
Yes
Employees Worked With
Lauri Kelleher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauri Kelleher
September 14, 2026

Always like working with Ralph he has been a big help finding what we need. More

by julieadittmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauri Kelleher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2026 -

Grinwald Ford responded

Julie, We sincerely appreciate your business and your valuable feedback. We are glad that Ralph and our Quick Lane team were able to help you and your F150 become safe and ready for the upcoming seasons! We look forward to being your preferred choice for service and maintenance in the future. 😊

September 14, 2026

I evperienced 5 star treatment during the purchase and will definitely buy more. Real world customer treatment is a lost art these days and Grinwald ford gets it!!!!! Awesome job. Thank you More

by rob@robsperformance.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Grinwald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Foltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Buske
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nina Joeckel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauri Kelleher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2026 -

Grinwald Ford responded

Rob, it is always a pleasure to work alongside of guests such as yourself! Our team believes that our customers deserve nothing but the best, and we are committed to delivering just that! Amazing reviews such as yours motivate us to continue to do so! We look forward to welcoming you back for future visits. 😁 We hope that your new Ford Transit works perfectly for your needs!

September 13, 2026

In for recall service. All work completed on time with great customer service. Good job, thank-you! More

by KOLBOWB654
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nina Joeckel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2026 -

Grinwald Ford responded

Bruce, We are delighted to know that our team has exceeded your expectations on the visit for your F150! Kind words such as this mean the world to our team, and we can't wait to share your compliments with them! We look forward to seeing you at your next visit!

September 11, 2026

Grinwald Ford has always provided great service over the meny years that we have used them. More

by ROGSAN815
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauri Kelleher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2026 -

Grinwald Ford responded

Roger and Sandra, Thank you for taking your time to sit down and write us such a positive review! We appreciate you continuing to choose us to service both of your vehicles. Your trust in us is so rewarding and we can't wait to see you the next time that you stop in!

September 11, 2026

It was exactly what they explained to me on the phone when I made the appointment. In-N-Out in one hour, enjoy looking at all the old pictures and relaxing in the nice waiting lounge. More

by Otti750
Recommend Dealer
Yes
Employees Worked With
Rachel Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rachel Smith
Sep 15, 2026 -

Grinwald Ford responded

Thank you so much for taking the time to leave us this awesome review! We are thrilled to hear that you had a great experience with us and we look forward to working with you again in the future! We agree that is it enjoyable to take a "trip down memory lane" and see the Grinwald Story! 🗺️

September 11, 2026

They're always prompt for getting the work repairs done. Very professional and courteous with us. More

by WZASTROW32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Grinwald-Wendt
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Grinwald
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Foltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Buske
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nina Joeckel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2026 -

Grinwald Ford responded

Wayne, Thank you for picking us and allowing Chelsea to assist you on the purchase of your new '26 F350! We can't wait to share your kind words with our Service Team, and we look forward to working with you again in the future. 😊

September 10, 2026

Timely Efficient Kind Ralph is the best Mechanic is thorough and gets the job done More

by LORIANNE_TERESE
Recommend Dealer
Yes
Employees Worked With
Lauri Kelleher
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauri Kelleher
Sep 15, 2026 -

Grinwald Ford responded

Lori Anne, Thank for taking the time to leave us a 5-Star review! Ralph and our Quick Lane team appreciate your feedback and we thank you for continuing to choose us for your vehicle maintenance! 😊

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