Groove Ford

Gabe was very friendly and helpful and most of all patient!! Gabe took the time to allow us to look and talk between ourselves but also knew so much about the features of the trucks! She was able to tell us abou Gabe took the time to allow us to look and talk between ourselves but also knew so much about the features of the trucks! She was able to tell us about the different features and took the time to help us figure out what we wanted and how important each feature was to us. We did not end up buying a vehicle with Groove but we had a positive experience and would recommend them!! More

Sean Goodgain is wonderful to work with! After spending several days trying to get ahold of someone to get me in for a recall appointment, then again to figure out what all was needed to purc After spending several days trying to get ahold of someone to get me in for a recall appointment, then again to figure out what all was needed to purchase my leased vehicle, I was frustrated to say the least after I was blown off and passed around from person to person with no return phone calls. I was put in touch with Sean once I actually came in to the dealership and he got everything taken care of and had me out of the dealership as soon as possible, as I asked. The dealership itself has not been super accommodating over the phone, but Sean has redeemed them for me. Thanks again for your help! More

Ken Barteau This was a great experience from beginning to end. Ken did an excellent job in all the aspects of buying my car. I would recommend visiting him. This was a great experience from beginning to end. Ken did an excellent job in all the aspects of buying my car. I would recommend visiting him. More

Comfortable and personable We really enjoyed our experience working with Zac and Tim. They were not pushy and listened to what we were looking for. In the end they found us a gr We really enjoyed our experience working with Zac and Tim. They were not pushy and listened to what we were looking for. In the end they found us a great deal and we walked away happy. More

Great Work I have bought five trucks from Todd and the Grove team and am confident I received the best pricing possible. The process was easy and straightforwar I have bought five trucks from Todd and the Grove team and am confident I received the best pricing possible. The process was easy and straightforward. Grove is the only dealership I will go to in the future. Thanks for taking care of me! More

Excellent Customer Service Carol was fantastic. She listened to my needs and wants in a vehicle. I was looking for a specific Price of an F-250 that met my needs and although Carol was fantastic. She listened to my needs and wants in a vehicle. I was looking for a specific Price of an F-250 that met my needs and although we were not able to make a deal this time around for some personal financial reasons of mine, I will most definitely go back soon as possible as Carol insisted she would find me what I need. I would recommend Carol to anyone wanting to purchase a vehicle! More

Thank goodness for the return policy We recently purchased a new Explorer Sport from Groove Ford and couldn't be happier. We almost purchased an Explorer Platinum from another dealership We recently purchased a new Explorer Sport from Groove Ford and couldn't be happier. We almost purchased an Explorer Platinum from another dealership but couldn't reach an agreement on the price so we came to Groove Ford. There we were helped by Victoria and Gabrielle. After test driving the Explorer Platinum again, we were able to agree on a price and bought the vehicle. One of the papers we signed described their return policy. I asked about this and was told that most dealerships do not offer this. I signed it but thought well who would return a new car. Well, I ended up returning the car the next day. As I live about 30 minutes away, I noticed that 5+ miles into my drive the seats were bothering my legs. As I am taller, the seats seemed too short making the car uncomfortable to drive. We called Victoria when we got home and made arrangements to return the car the next day and look at the Explorer Sport. She was able to find the car we wanted and the fit was a lot more comfortable. Victoria was extremely patient during this process and we couldn't be more please with our whole experience. This is the 2nd vehicle we have purchased from Groove Ford and if/when we are in the market for another vehicle will definitely look here first for 1) the friendly service and competitive pricing and 2) the return policy. More

Sean Goodgain We have bought 3 vehicles from Sean - he is a great guy to deal with!! He takes great care of his customers and is quick on his feet to accomplish hi We have bought 3 vehicles from Sean - he is a great guy to deal with!! He takes great care of his customers and is quick on his feet to accomplish his route to get you out the door and on your way. I would only by cars from Sean as he is a "Good Man" that has "Gained" our trust, just like his name. Sean GoodGain More

Todd Ermentraut Todd & his team really do a great job both service & sales. Todd was extremely helpful & knowable in finding me the perfect car that met my needs. Todd & his team really do a great job both service & sales. Todd was extremely helpful & knowable in finding me the perfect car that met my needs. More

Friendly and Great experience We inquire on web and another dealership called and we went there to test drive. Groove sent a message a day later with their inventory for 2017 Ford We inquire on web and another dealership called and we went there to test drive. Groove sent a message a day later with their inventory for 2017 Ford Fusion Energi Platinum. Carol Raines set up our appointment. Terry Cruz did a great job during our test drive explaining all the features. After adjusting couple things in the pricing we decided to purchase the car here. Finance group can make some improvements in their paper work aspects. They are simply too busy for you. We went back couple times to learn more about the car. Found Brian Johnson very helpful and quite knowledgeable. Would recommend to anyone this dealership. Carol continues to be quite responsive and friendly for all our questions. More