Groove Ford

Customer Service Experience I continue to take my car to be serviced at Groove Ford/Arapahoe because Sean works there. He always goes over and beyond to make sure I get the best I continue to take my car to be serviced at Groove Ford/Arapahoe because Sean works there. He always goes over and beyond to make sure I get the best service. Not only that but his knowledge of the cars, the company itself and the people who work there always ensures me I am getting the best service from someone who cares. Thanks again Sean! More

Explorer Platinum Great sales experience. Zac was able to explain and demonstrate the features of the vehicle. He and the sales team was a pleasure to deal with. Great sales experience. Zac was able to explain and demonstrate the features of the vehicle. He and the sales team was a pleasure to deal with. More

Great car buying experience Jason was extremely knowledgeable, and put in the effort to find the exact vehicle I was looking for, at the best price possible. I would recommend th Jason was extremely knowledgeable, and put in the effort to find the exact vehicle I was looking for, at the best price possible. I would recommend this dealership, and Jason, to anyone interested in buying a vehicle. More

Great Team Ken and his team were very professional. There was no pressure at all; I felt welcome and comfortable with the buying process. I have purchased over 4 Ken and his team were very professional. There was no pressure at all; I felt welcome and comfortable with the buying process. I have purchased over 40 cars from dealerships in the last 30 years and this purchase was in the top five best experiences for me. Ken kept the communication alive for the ten or so days that I took to do my research. I'm not an easy guy to deal with and Ken made it happen! More

Amazing Salesperson Samantha was an amazing salesperson. She treated me like a person unlike many other dealerships I visited. She respected my financial limitations but Samantha was an amazing salesperson. She treated me like a person unlike many other dealerships I visited. She respected my financial limitations but still got me in a car I never would have thought to even consider. She went above and beyond. The reason I would not recommend the dealership is because of the miscommunication between the front desk, sales, and finance. But Samantha as an individual was fantastic! More

Excellent service & customer care Cannot say enough good things about Groove, especially Todd the manager. He was very helpful in getting us the right used car for our niece who just s Cannot say enough good things about Groove, especially Todd the manager. He was very helpful in getting us the right used car for our niece who just started driving. He went out of his way to search inventory & keep us updated about options. We left with a great vehicle & saved a ton of $$ compared to other dealerships. Todd connected us with a great sales person & contact in the service department for any future questions or concerns. Groove made us a priority & we will gladly give them all our future business! More

Great sales support The folks at Grove Ford were very fraindly and helpful in our recent purchase. No pressure but gave us all the information we needed to make our deci The folks at Grove Ford were very fraindly and helpful in our recent purchase. No pressure but gave us all the information we needed to make our decision. They have also been good with follow up to be sure the purchase was satisfactory. More

Good Experience Victoria was excellent to work with and went above and beyond helping us buy our new truck. Would definitely work with her for any future purchase. Victoria was excellent to work with and went above and beyond helping us buy our new truck. Would definitely work with her for any future purchase. More

Examplifies what auto purchases should be like Todd and his team are impressive! We purchased a car with him and we were so pleasantly surprised about how smooth the process was. From start to fin Todd and his team are impressive! We purchased a car with him and we were so pleasantly surprised about how smooth the process was. From start to finish, he and his team treated us with the upmost respect and took care of all the details. We walked away with the vehicle we wanted, knowing we got a good price and wonderful service. Can't wait to buy our next vehicle with him! We recommend him to our friends and family as he examplifies what car buying should be like! More

Great Customer Service Tim made my first commercial purchase through Groove so easy, I've kept coming back ever since. I walk in, sign, and walk out with the vehicle. The cu Tim made my first commercial purchase through Groove so easy, I've kept coming back ever since. I walk in, sign, and walk out with the vehicle. The customer service is so on point that I highly recommend them to anyone looking to pick up a Ford for personal or commercial purposes. More