
Groove Ford
Centennial, CO
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704 Reviews of Groove Ford

Very good!! Gabrielle was wonderful to work with. She made our experience buying a new car very easy! We would highly recommend Her! Very knowledgeable. Thank Gabrielle was wonderful to work with. She made our experience buying a new car very easy! We would highly recommend Her! Very knowledgeable. Thank you!! More
Customer Service Fail. The last thing you want to hear in a customer service situation, "We don't care whether you're happy or not." Groove Ford, Centennial, CO. The last Fo The last thing you want to hear in a customer service situation, "We don't care whether you're happy or not." Groove Ford, Centennial, CO. The last Ford I'll ever own. All I've owned with one exception, for 37 years. You asked for it, never again. More
They helped me make the best choice I knew my price range, and the features I wanted in a used car, but wasn't certain which car to buy and I had been to several dealerships. When I wen I knew my price range, and the features I wanted in a used car, but wasn't certain which car to buy and I had been to several dealerships. When I went to Groove Ford I told Susan what I was looking for and she came back with several good options. I never felt pressured to buy; Susan helped me sort through the choices and I'm happy with the car I ultimately purchased. Terry was also very helpful as we finalized the deal. More
Poor workmanship Really!!! You have had my truck twice now for close to 3 months. 1st because of inferior valves and total engine on a 2 year old F250. 2nd because of Really!!! You have had my truck twice now for close to 3 months. 1st because of inferior valves and total engine on a 2 year old F250. 2nd because of shodie workmanship and now new wiring for transmission. The heat and air now no longer work in seats and 4x4 does not work. 2 year old lemon that cost me 50,000 More

Great Experience at Groover Ford on Araphoe! I have not bought a new car in over 10 years. When we finally decided to buy a new car, we heard great things about Brian and his team at Groove Ford I have not bought a new car in over 10 years. When we finally decided to buy a new car, we heard great things about Brian and his team at Groove Ford. Brian and our sales person, Terry, made the process effortless and fun. Most importantly, I love my new Ford F150! More

Personalized and to the point My parents bought the car from Utah and I went down and took it for a test drive for them before they bought it. Staff was great and accommodating. Ma My parents bought the car from Utah and I went down and took it for a test drive for them before they bought it. Staff was great and accommodating. Made the process painless. More
Victoria was great! I originally came in to look at another car that didnt end up working out, and Victoria directed us to a car she believed fit what i was looking for, I originally came in to look at another car that didnt end up working out, and Victoria directed us to a car she believed fit what i was looking for, which we ended up taking home! I love the car, and am so thankful for her help! More

Great trade in and new lease experience Thank you to the Groove Foord team for another great car buying experience. I traded my 2014 escape for a new 2017 model. Special thanks to Brian Thank you to the Groove Foord team for another great car buying experience. I traded my 2014 escape for a new 2017 model. Special thanks to Brian Johnson for walking me through the new FordPass option. I love the new integration between my phone app and the car which will make my business driving easier and much safer. I also really like the new redesigned console which is much more user-friendly and has a lot of great space. I LOVE my new Escape! More
Have Bought 2 Cars and Will Keep Coming Back Just bought my second car from Groove Ford. Both times, Brian Johnson has connected me with the right salesman, and both times, they got me into the v Just bought my second car from Groove Ford. Both times, Brian Johnson has connected me with the right salesman, and both times, they got me into the vehicle I wanted. This most recent time, Brian and Zac gave us an incredible offer on our trade-in (which I bought at Groove in 2013) and also got us a rate that was lower than what we came in pre-approved for with the help of one of the Financial Managers Ambrosia. More
Quick and easy lease return! I returned a leased Ford with Sean Goodgain, and he had me in and out in 10 minutes. Groove provided a very friendly shuttle service (with Dave) to ge I returned a leased Ford with Sean Goodgain, and he had me in and out in 10 minutes. Groove provided a very friendly shuttle service (with Dave) to get me back home. I had been worried about returning my lease to a different Ford dealer, because I had just recently moved, but Sean and the Groove team made it incredibly easy. Sean was quick to get back to me about my appointment request, easy to talk to, and gracious when answering my final questions. This being my first completed leasing experience – I'm very happy with how it all turned out, and I know what to expect now. More