Groove Mazda
Centennial, CO
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Sam was amazing to work with and was very knowledgeable on the 2018 Camaro that I purchased from them. I highly recommend working with him and for future vehicle purchases I will definitely be stopping by on the 2018 Camaro that I purchased from them. I highly recommend working with him and for future vehicle purchases I will definitely be stopping by Groove Mazda first. More
Rebekah was a pleasure to work with and made the whole process of purchasing our CX30 a great experience. Very helpful and knowledgeable about the product. process of purchasing our CX30 a great experience. Very helpful and knowledgeable about the product. More
I recently purchased a CPO vehicle from this dealership and Sara was super helpful & patient in walking me through the entire process. She was very accommodating and helped make sure it was an informed dec and Sara was super helpful & patient in walking me through the entire process. She was very accommodating and helped make sure it was an informed decision More
Sara did a great job for us. Mostly over the phone and texting. Got the deal we wanted. Didn't have to spend a lot of time getting the car the day we picked it up texting. Got the deal we wanted. Didn't have to spend a lot of time getting the car the day we picked it up More
I am torn. Bought a car here and within 6 weeks the passenger window would not roll up or down. Took it in to learn the weather stripping was messing with the window and they would need to order the pa passenger window would not roll up or down. Took it in to learn the weather stripping was messing with the window and they would need to order the part. This was Friday. Came back on Monday, still no part. Called Wednesday - was told the part was in. Go to dealership on Wednesday - it's the wrong part. Finally get a call Friday that they have the right part. Then I was quoted a price. Which is insane since I had the standard 2000 mile warranty (I had put less then 1000 miles since bought). Regardless, I pay in my monthly payments for the PREMIUM warranty, and they could not locate this either. Joe Franz ended up taking the hit of the cost for me. I appreciate all the Joe Franz did for me, however he should NOT have had to pay as this should have been covered under warranty. **ALWAYS BRING YOUR WARRANTY PAPERWORK WITH YOU SINCE THEIR SYSTEM DOESN'T SEEM TO SAVE THAT INFORMATION** More
Please do not buy from this dealership! My experience was horrible. I found a vehicle that suited my needs, negotiated a price and signed the preliminary paperwork only to have the car sold to another c was horrible. I found a vehicle that suited my needs, negotiated a price and signed the preliminary paperwork only to have the car sold to another customer shortly after I signed the the intent to buy. I am a returning customer, however, following this incident, I will not consider Groove Mazda again if this is the way that business is conducted and customers are treated. I will also advise others not to purchase from Groove Mazda. More
No customer support on problems with tires on warratied leas I leased a Mazda3, hatchback in august 2016. At my 10k servicing at the dealership, they indicated unusual wearing of tires. I asked for them to be re I leased a Mazda3, hatchback in august 2016. At my 10k servicing at the dealership, they indicated unusual wearing of tires. I asked for them to be replaced. They said no, it was a limited warranty on the tire. At 15k servicing, the same conversation. At 20k, the same conversation. Found out these tires on a new car, have no mileage warranty... at all. The dealership will not replace the tires. At 32 months of the lease and 22,700 miles they will do nothing. I like the car, but not the tires, and Mazda will do nothing, as the dealership watches a customer complain, and knows it is a problem. Others have complained about the same thing. . I would not purchase or lease another auto from Mazda, or Groove Mazda, in Centennial. Really poor support of a customer. Not what anyone wants, More
Sold on Mazda This is the 3rd Mazda we purchased from Andrew, (4th overall), and he’s always been awesome through the process. Never tries to push anything, and lis This is the 3rd Mazda we purchased from Andrew, (4th overall), and he’s always been awesome through the process. Never tries to push anything, and listens to what we were looking for. Got a great car for a good price. More
Tracy deMeza is awesome I have bought two cars from Tracy. Two of my best friends have as well. She is knowledgeable, kind, honest, and an overall wonderful human being. The I have bought two cars from Tracy. Two of my best friends have as well. She is knowledgeable, kind, honest, and an overall wonderful human being. The overall vibe of the dealership is relaxing and everyone I spoke with is very friendly as well. More