![](https://www.dealerrater.com/ncdn/s/9.20240503.698/Graphics/icons/close-x-orange.png)
Groove Mazda
Centennial, CO
Filter Reviews by Keyword
By Type
Showing 188 reviews
I came to the deal ship looking at a 2007 Toyota Highlander Hybrid and my buying experience was really smooth and painless. Over all experience was pleasureable! Highlander Hybrid and my buying experience was really smooth and painless. Over all experience was pleasureable! More
I decided to trade in my 2013 CX-5 GTfor a 2014 3 iGT recently. I wanted better gas mileage and a lower payment. I explained my situation to Tracy and she worked tirelessly to make sure I got the best recently. I wanted better gas mileage and a lower payment. I explained my situation to Tracy and she worked tirelessly to make sure I got the best deal for my lease return (I was only 11 months in a 36 month lease). She was friendly, understanding and was able to get me everything I wanted in my new car. I not only have more features than before (which was hard to do...my CX-5 was loaded!) I have lower payments and better fuel economy. David also worked very hard to make sure that I had the best rate as I am not buying the 3 instead of leasing. All in all it was a win/win! If you are going to buy a new car from Groove Mazda call and ask for Tracy set an appointment and make sure David is the finance manager on duty...you won't regret it! More
We bought our suv, and were told that we needed to wait an extra day on the delivery of the vehicle so that new tires could be put on. When they delivered the car, it had 2 new tires put on the front. Th an extra day on the delivery of the vehicle so that new tires could be put on. When they delivered the car, it had 2 new tires put on the front. The old tires were shined up and moved to the back wheels. I discovered this by taking it to a tire shop! The tire shop that I went to told me the back tires would last me until winter(3 months). When I confronted the dealership about this,everyone was pointing fingers at everyone else. Until it finally fell onto the service guy (who somehow thought this was an ok practice).Our back 2 tires arrived 2 weeks later and we had to drive from North denver again, to Groove Mazda in Centennial and sit for 1.5 hours getting the back 2 tires put on. That trip was a 3 hour waste of my time! This "mistake" should have never happened at a "creditable" dealership! More
My first car buying experience was a nightmare untill I walked into groove Mazda and met Tracy. I told her what I wanted down to the color and how much I wanted to spend. She came back with everything I as walked into groove Mazda and met Tracy. I told her what I wanted down to the color and how much I wanted to spend. She came back with everything I asked for and more. below what I wanted to spend the people at Mazda are all great and ready to work for you. Don't waste your time with sales people who say no u can't where at groove Mazda they say yes you can. Thank you groove Mazda for my best car buying experience ill be back next time. 100% satisfaction. Ryan and juana whittamore 2010 Mazda 3. More
I absolutely LOVE LOVE LOVE my new CX-9. I had been thinking of trading in my 2007 CX-9 on a new one for the past six months. Mark kept in contact with me every few months when a new incentive would c thinking of trading in my 2007 CX-9 on a new one for the past six months. Mark kept in contact with me every few months when a new incentive would come out. This week the incentive matched what I wanted to do and I traded my 2007 (loved it) for a 2012 with all the bells and whistles. The safety features on this car are amazing and I really like the 'touch' back gate lift. With my arthritis, this was a must! I picked up my car last night and was in/out of the dealership in about an hour. Mark had the majority of the paperwork ready for me and signing was easy. He also went over all the functions on the dash and how to set up everything. Mark even set up my bluetooth for me before I left. THANK YOU MARK. From the sales team to the service team, this dealership has been amazing to work with. The service manager saw me in the dealership as he walked through and told me he would be calling to schedule my first free oil change in about four months. I'm sure I'll hear form him. This dealership is like family. They remember your name and know your car intimately. I would highly recommend a new Mazda. Ask for Mark Davis, when you call or stop by!! More
Josh was very helpful and extremely quick in replying to my emails and answering questions. There were no high pressure sales tactics and I got exactly what I was promised. Ryan made the closing process qu my emails and answering questions. There were no high pressure sales tactics and I got exactly what I was promised. Ryan made the closing process quick and painless while being informative and thorough. I visited many dealerships while shopping for my new car and Groove stood out above the rest. I will recommend them to everyone- Thanks guys! More
My experience at Grooze Mazda was great! Everyone was very friendly and the enviornment was not up-tight or stuffy in any way. I was a first time car buyer and very stressed, nervous and on a tight budge very friendly and the enviornment was not up-tight or stuffy in any way. I was a first time car buyer and very stressed, nervous and on a tight budget. Tracy Demeza helped me get me my dream car for just what I could afford. She spent hours helping me and even tried to help me learn stick on the lot so I could look into buying a cheaper manual car. I would highly reccomend them! More
I would love to thank Tracy and everyone at Groove Mazada. Tracy really went the extra mile, to get Family and I a Mazada CX 7. After all the hassel with the other dealerships. She was honest, nice an Mazada. Tracy really went the extra mile, to get Family and I a Mazada CX 7. After all the hassel with the other dealerships. She was honest, nice and totally a blessing. She quoted a price and never changed the price. We will always deal with Tracy and The Groove Team. We love The CX7. We will always be a Groove family! ZOOM ZOOM More
Friendly service, took her time with us, and made sure we were happy with our choice. Tracy took her time to explain all the features that vehicle had to offer and answered all our question. The overall expe were happy with our choice. Tracy took her time to explain all the features that vehicle had to offer and answered all our question. The overall experience was great. More
What a great car buying experience, fair price, no haggling, no deception, friendly sales staff and a quick out the door purchase. Very happy and will look forward to future business. Josh was profess haggling, no deception, friendly sales staff and a quick out the door purchase. Very happy and will look forward to future business. Josh was professional and a refreshing change from the other dealerships we have visited recently.. More