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Grote Automotive
Fort Wayne, IN
349 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 349 reviews
August 28, 2023
Great Place! !! Quick and easy!! I was treated like family!! Anthony and Rick the two managers came out and thanked me!! !! Quick and easy!! I was treated like family!! Anthony and Rick the two managers came out and thanked me!! More
by James
Employees Worked With
Anthony Young
Helpful August 14, 2023
Lies to me to get me in the dealership. . try to show them txt messages that the employee said to me and guaranteed me and didn't not even care of about them.. I word give them zero stars if . try to show them txt messages that the employee said to me and guaranteed me and didn't not even care of about them.. I word give them zero stars if I could.. More
by copola43512
Employees Worked With
Jason
August 03, 2023
This was the first and last time that I'll ever buy a vehicle from this sales person or this dealership! There are many reasons. Mostly was my concern of buying a good RELIABLE vehicle. Purchasing th vehicle from this sales person or this dealership! There are many reasons. Mostly was my concern of buying a good RELIABLE vehicle. Purchasing the vehicle I did turned out to be an expensive mistake that I'll be paying off for years! I was told about tire "sensors" that needed to be replaced. This was the explanation given to me by Jay. He said it was no concern because I could get them fixed near me and that Grote would pay for the repair. When I tried to reach Jay after the sale, he avoided the numerous contact attempts I made. I finally called and spoke to his manager. I was asked if I had it in writing. I explained that I did not, but the promise to have them fixed occurred before the actual purchase. The manager gave in eventually but the work had to be done 1 time only. I explained that I had no expectations of having them fix it multiple times. I wasn't able to take the car in because after driving it for a few days, the engine blew when I was driving my sister to dialysis. So an extra, very expensive repair was required. $12, 500 at the dealership. I have a mechanic who saved me several thousands of dollars... Buyers beware! Even if you're in a pickle, don't get weighed down with a lemon deal! More
by Rosemary
Employees Worked With
I don't recall the managers name. Jay was the sales person
July 11, 2023
I was a co-signer for a loan for my son when I went to get my own car through them I was denied so after I talked with them for 3 days and they assured me that I would be driving home with a vehicle I got get my own car through them I was denied so after I talked with them for 3 days and they assured me that I would be driving home with a vehicle I got dropped off there and was stranded they did not honor their word this place is horrible as a Christian woman I cannot understand why these people lied to me for 3 days straight so before you go there make sure that you have transportation there and back because they do not honor their word More
by andreashines45
Employees Worked With
Kris Cossairt, John Slone
February 24, 2023
Process of getting credit approved and loan approval very good but when going to pick up vehicle up they dropped the ball totally. Sales rep did not remember us and of our appt. to pick up vehicle so needle good but when going to pick up vehicle up they dropped the ball totally. Sales rep did not remember us and of our appt. to pick up vehicle so needless to say it was not ready and had to make arrangements again to take back forservice check and oil change. More
by kimber
Employees Worked With
Jennifer
December 16, 2022
The only thing that I'm mad about is with the tires worn out and mismatched on my truck I had to spend $950 on a set of tires it should have never been sold that way out and mismatched on my truck I had to spend $950 on a set of tires it should have never been sold that way More
by Loggcabin
Employees Worked With
Fred Grote, Zach Burdette
November 23, 2022
Well I was in a bind and I really wanted to go buy a car because I had some issues with a vehicle that I did have unfortunately grody automotive salesperson couldn't give me what I can borrow so then he fin because I had some issues with a vehicle that I did have unfortunately grody automotive salesperson couldn't give me what I can borrow so then he finally got it set up that I can get a loan and then they go out and pick the car so why couldn't he just give me how much I can afford I told him between two and $300 and then come to find out my payment's going to be 517 but I was in a bind and it was late at night so I went ahead and went through with it but then they tell you about their warranty for 2 years but they don't tell you that they're adding that $3,000 on to your contract yeah I don't not sure if I would go back there again but a lot of people go there so I was not happy thank you More
by patraih
Employees Worked With
Zach Burdette, Chad Kuhlman, Lee Gillingham, Ricardo Borjas, Gary Cooper
