Grote Automotive

2012 Dodge Caravan Nice no pressure sales team. I walked away feeling great about our purchase. Would recommend to everyone I know. They earned a customer for life! Nice no pressure sales team. I walked away feeling great about our purchase. Would recommend to everyone I know. They earned a customer for life! More

Took a little while but in the end it was great Marlin Richer was a great salesman,and talked me through the whole process also offered a referral program that was really great have someone soon goi Marlin Richer was a great salesman,and talked me through the whole process also offered a referral program that was really great have someone soon going to see Marlin. More

Very helpful and accommodating The process from start to finish was very quick. Everyone we dealt with was very friendly and professional. A nice group of people to do business with The process from start to finish was very quick. Everyone we dealt with was very friendly and professional. A nice group of people to do business with. More

Awesome all but paper work!! Troy was awesome! He was easy to work with and reasonable. We had a great experience minus the paper work. We live an hour away. Why they didn't have Troy was awesome! He was easy to work with and reasonable. We had a great experience minus the paper work. We live an hour away. Why they didn't have all the work there when we signed for the vehicle, I don't understand. Also, very pushy! More

very helpful friendly crew Always very helpful and concerned. Josh and Mark both were good about helping find the right car. Fred and Kim made sure we were taking care of. Patr Always very helpful and concerned. Josh and Mark both were good about helping find the right car. Fred and Kim made sure we were taking care of. Patrick always gets me right in if I have any problems.. And Kris made sure we got the best interest rate while financing.. Super Staff More

Great place to purchase a vehicle Very happy with my salesman Marc Ramsey , really looking out for my best interest from start to finish. Thanks again for your hard work and I will ret Very happy with my salesman Marc Ramsey , really looking out for my best interest from start to finish. Thanks again for your hard work and I will return. More

wonderful The sales was great. When we had 2 have it serviced they was fast and did a great job. We will be back if and when we ate ready 4 another vehicle The sales was great. When we had 2 have it serviced they was fast and did a great job. We will be back if and when we ate ready 4 another vehicle More

Poor customer service These guys did a excellent job getting us into a vehicle but after we signed the papers and went to drive away i noticed the service parking assist li These guys did a excellent job getting us into a vehicle but after we signed the papers and went to drive away i noticed the service parking assist light was on, i called immediately they said no worries come back tomorrow and we will take care of it, well that was a lie they said well we will pay for half, really??! The amount we spent on the vehicle they should just take care of it, heck the light was even on in the dealer photos...as a small business owner i would never treat my customers this way i will not come back and will not recommend them to anyone...taking care of your customers is key guys come on get with the program More

Angela Prater My experience with Grote is good so far the only thing i have a problem with was that i had purchased a vehicle and it is nicer and newer car than wha My experience with Grote is good so far the only thing i have a problem with was that i had purchased a vehicle and it is nicer and newer car than what i have had. The only problem is that my suv sits sideways so was going to get it fixed i had told the workers a week after having the vehicle what was going on with it, i am paying 14 thousand for this car and come to find out the reason it is leaning is because of bad struts and springs so now to get it fixed i have to pay 600. dollars after finding this out i had called a guy who could possibly help me with the car and he hung up on me as i was talking to him. I was not mad at the fact that he hung up on me just was mad that I'm paying so much a month for a vehicle that i have to turn around and put money into it that i don't have... Everyone at Grote was nice to me when i came to get a new car but now after getting a car and signing papers no one seems they can help me anymore. If only the guy didn't hang up on me and if he would have talked to me then everything would of been better also, I talked to a lady too and she said someone should contact me its been almost 2 months now and I haven't heard anything from anyone or can get anyone to help me with this problem because i think i shouldn't have to pay over 600. dollars out of my pocket to fix something that was already broken...but overall i love my new vehicle and Im glad my husband and I went there in the first place. thanks for your time! More