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Grote Mitsubishi

Fort Wayne, IN

4.5
490 Reviews
I’m on a mission to put the fun back into buying a car and bring respect and responsibility back to the car business. I’m fighting for you. At Grote Automotive we believe everybody deserves to drive a nicer, newer car. And we’re dedicated to solving problems first and making money second. I’m a firm believer that if you treat people with courtesy and educate them with the most complete information available, they’ll be empowered, they’ll be more informed and they’ll become your customers for life. Bottom line, you deserve to be treated with respect and honesty when buying a car. And that’s what I’m promising. I’m not in business to sell cars to make a quick buck. I’m in business to sell cars to find great people who will stay with me for life. I want to build a relationship with you… a relationship that adds value to your life… one built on trust and mutual respect… a relationship that will end your search for an honest car dealer and finally give you a dealership you feel comfortable doing business with for life. My name is Fred Grote… and I’m A Dealer FOR The People.
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1630 N Coliseum Blvd

Fort Wayne, IN

46805

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Showing 490 reviews

June 19, 2025

Michael is the best dealer around! He's open, honest and up front!Michael is the best dealer around! He's open, honest and upfront! More

by Christy
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 18, 2025

Bought nice truck but sale sloppy on details 1 key didn’t point out missing wheel pts no floor Mats, So far truck has no other issues I would buy again but ask for better communication More

by mikereed3852316
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vanessa Borjas
3.0
This rating includes all reviews, with more weight given to recent reviews.
Johnathan Driscoll
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2025 -

Grote Mitsubishi responded

Hi Mike, Thank you for your honest feedback—we truly appreciate you taking the time to share your experience. We’re glad to hear you’re enjoying your new truck, but we apologize for the lack of attention to detail during the sale. Your points about the missing key, wheel components, and floor mats are absolutely valid, and better communication is something we take seriously and are actively working to improve. We’d love the opportunity to make this right—please don’t hesitate to reach out to us directly. Thanks again for your business, and we hope to work with you again in the future.

June 18, 2025

Srv Advisor, Zach was amazing. There are no MItsubishi dealerships in my area so I have about a 2 hour drive and Zach couldn't have been more sympathetic. He kept in constant con More

by pbovia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Burdette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 18, 2025

I had a fantastic experience at Grote. Michael helped me out tremendously by listening to what I wanted and being upfront and honest with me. Every person that helped me was kind and court More

by carpenterdustan269
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arnoldo Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnathan Driscoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 17, 2025

I had the best car buying experience ever at Grote. No pressure from my salesman Michael, just questions and he listened to what I wanted and got me all set up and ready to drive where ever I need to g More

by carpenterdustan269
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnathan Driscoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Green
Jun 17, 2025 -

Grote Mitsubishi responded

Hi Jenny, Wow—thank you so much for the amazing review! We're beyond happy to hear that Michael made such a difference in your experience and helped you get approved for a vehicle that’s perfect for you and your family. He truly goes the extra mile for his customers, and your kind words (including the compliment on his looks! 😄) will definitely make his day. We're also glad our general manager could help make it all come together. Enjoy your new Mitsubishi Outlander Sport, and welcome to the Grote family!

June 13, 2025

Great help from a great team thank you so much! ! I'll be back again! More

by kathyemley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cayler Miner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arnoldo Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vanessa Borjas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnathan Driscoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2025 -

Grote Mitsubishi responded

Thanks so much, Kathy! We’re thrilled our team — Anthony, Cayler, Arnoldo, Vanessa, Johnathan, and Jennifer — gave you a great experience. We can’t wait to welcome you back next time! 😊👏

June 12, 2025

I love my truck! Thank you Grote this is the 4th or 5th vehicle I've gotten here along with family members buying with you!!! Thank you so much!! More

by kathyemley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cayler Miner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arnoldo Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vanessa Borjas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2025 -

Grote Mitsubishi responded

Hi Kathy, We’re so excited to hear you love your truck — thank you for trusting Grote again and again! It means the world to us that you and your family continue to choose our team. Cayler, Arnoldo, Vanessa, Jennifer, and Anthony all appreciate the shout-out, and we’re thrilled to have been part of your journey once more. Enjoy every mile, and we look forward to helping you again down the road!

June 12, 2025

The experience was quick and easy, I shopped the website so I knew what I was going to get, the sales person Vanessa and finance Jonathan were great and informative! This is our second car from grote! I wil More

by jshakoor3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Vanessa Borjas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnathan Driscoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2025 -

Grote Mitsubishi responded

Thank you for being a returning customer and for the kind words about Vanessa and Jonathan — we're glad they made the process informative and easy for you! We noticed the overall 1-star rating may not reflect the positive feedback you shared. If there’s anything we can do to improve your experience or address any concerns, please feel free to reach out. We’re always here to help and appreciate your continued support and referrals.

June 08, 2025

The employees at Gtote Mitsubishi were nice and they were very courteous and helpful during the process. More

by Mrs Williams
Recommend Dealer
Yes
Employees Worked With
Jennifer Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2025 -

Grote Mitsubishi responded

Thank you, Mrs. Williams. We're so glad you had a great experience with Jen. Don't hesitate to reach out if you need anything in the future.

June 08, 2025

This dealership is by far the worst dealership I have ever dealt with, only months after I purchased my vehicle, I had issues with it. Bringing it to the attention of the salesman and dealership manager More

by im4jesus53@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Jun 09, 2025 -

Grote Mitsubishi responded

Hello, We’re sorry to hear that you’re unhappy with your experience. We strive to help every customer find a vehicle that fits their needs and budget, and we regret that your situation did not meet expectations. Our team is always available to work through any issues or concerns, and we’d appreciate the opportunity to speak with you directly to better understand what occurred. Please reach out to our management team so we can review your file and discuss possible solutions. We genuinely want to make things right if we can. Thank you, Grote Automotive Management Team

Jun 10, 2025 -

im4jesus53@gmail.com responded

You're a joke and stop with the fake concern. You people are nothing but thieves and xxxx.

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