Back

Grote Mitsubishi

Fort Wayne, IN

4.5
477 Reviews
I’m on a mission to put the fun back into buying a car and bring respect and responsibility back to the car business. I’m fighting for you. At Grote Automotive we believe everybody deserves to drive a nicer, newer car. And we’re dedicated to solving problems first and making money second. I’m a firm believer that if you treat people with courtesy and educate them with the most complete information available, they’ll be empowered, they’ll be more informed and they’ll become your customers for life. Bottom line, you deserve to be treated with respect and honesty when buying a car. And that’s what I’m promising. I’m not in business to sell cars to make a quick buck. I’m in business to sell cars to find great people who will stay with me for life. I want to build a relationship with you… a relationship that adds value to your life… one built on trust and mutual respect… a relationship that will end your search for an honest car dealer and finally give you a dealership you feel comfortable doing business with for life. My name is Fred Grote… and I’m A Dealer FOR The People.
Contact Dealership

1630 N Coliseum Blvd

Fort Wayne, IN

46805

Directions

By Type

Showing 477 reviews

March 24, 2025

Ella es muy amable, muy respetuosa, muy bien servicio es muy profesional en lo que hace More

by silviachivisguerrerodriguez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arnoldo Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vanessa Borjas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Grote Mitsubishi responded

¡Muchas gracias, Ella! Nos alegra saber que recibiste un servicio amable y profesional. Valoramos mucho tu comentario y esperamos verte de nuevo en el futuro. ¡Disfruta tu nuevo vehículo!

March 24, 2025

Great service and friendly atmosphere. Very happy with the whole experience. Definitely recommend the dealer and salesperson! More

by Saphira.rhaegal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Harmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnathan Driscoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Grote Mitsubishi responded

Thank you so much! We're thrilled to hear you had a great experience and enjoyed the friendly atmosphere. Your recommendation means a lot to us! We appreciate your support and look forward to helping you again in the future.

March 23, 2025

Was an awesome experience and great customer service so far.I hope the upkeep is as good as the buying experience More

by bethpierce67
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnathan Driscoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2025 -

Grote Mitsubishi responded

Thank you! We're so glad you had an awesome experience and received great customer service! 😊 We’re committed to making sure your experience stays just as great down the road. Let us know if you ever need anything!

March 23, 2025

Friendly, definitely dependable, makes you feel more like a family than a customer. They take pride in their work and never let you walk away unsatisfied. You can get an oil change from a lot of places but w More

by deneanpatton26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Burdette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Grote Mitsubishi responded

Thank you so much for your kind words! We're thrilled to hear that you feel like family when you visit us. Providing a warm, welcoming experience and top-notch service is what we strive for every day. We truly appreciate your support and recognition of our team—from our service techs to the friendly face making that delicious popcorn! 😊 We look forward to seeing you again for your next visit! 🚗✨

March 23, 2025

Everyone was helpful and motivated to accommodate my specific needs. Professional people selling good products. More

by andrew.dewayne.dobson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Solomon Bayoneta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnathan Driscoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Selking
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Grote Mitsubishi responded

Thank you for your kind words! We're so glad to hear that our team was helpful, motivated, and able to meet your specific needs. We truly appreciate your support and hope you enjoy your new vehicle!

March 23, 2025

I went in not expecting much and came out with the car I’ve been looking at for months now! The process was quick and Justin was easy to work with! 10/10 recommend! More

by hobbinskk1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Harmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Grote Mitsubishi responded

Thank you so much! We're thrilled to hear that Justin made the process quick and easy for you, and that you got the car you’ve been wanting! Enjoy your new ride, and let us know if you ever need anything.

March 22, 2025

Overall, I felt good about the experience with Vanessa & Johnathan. However, I didnt trust Anthiny once he threw the $3000 warranty on the price list with no prior notification. Nor did he explain what the More

by mousymartian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Anthony Young
1.0
This rating includes all reviews, with more weight given to recent reviews.
Cayler Miner
3.0
This rating includes all reviews, with more weight given to recent reviews.
Arnoldo Garcia
3.0
This rating includes all reviews, with more weight given to recent reviews.
Vanessa Borjas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Harmon
3.0
This rating includes all reviews, with more weight given to recent reviews.
Johnathan Driscoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Keller
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Grote Mitsubishi responded

Thank you for sharing your honest feedback. We’re glad to hear that Vanessa and Johnathan provided a positive experience, but we sincerely apologize for any confusion or frustration regarding the warranty. Transparency is extremely important to us, and we appreciate you bringing this to our attention. We’ll be sure to address this internally to improve our process. If there’s anything we can do to regain your trust, please don’t hesitate to reach out. We truly value your business and hope to have the opportunity to better serve you in the future.

March 22, 2025

Customer service is off the chain. Thank you Jennifer for your help. Time would tell but I like my purchase. More

by ricardopierre305
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach Burdette
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Grote Mitsubishi responded

Thank you so much! We're thrilled to hear that Jennifer provided top-notch customer service. We hope you continue to love your purchase, and if you ever need anything, we're here for you.

March 22, 2025

I didn't deal with Grote Mitsubishi nor Meagan. I dealt with Grote Automotive in Elkhart, Indiana. My sales man was named Colton. Colton & that dealership was a 4 out of 5 stars. They helped get me More

by rbprincess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Barnes
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colton-Salesman at Grote Automotive in Elkhart Indiana
Mar 24, 2025 -

Grote Mitsubishi responded

Thank you for your feedback! We're glad to hear that Colton and the team at Grote Automotive in Elkhart were able to help you find a better vehicle that you love! We appreciate your honest review and are always here if you need anything in the future. Enjoy your new ride! 🚗😊

March 20, 2025

Service is great has great service tech in indiana that take great great care of your vehicle!! More

by Nessa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Burdette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos services tech
Mar 20, 2025 -

Grote Mitsubishi responded

Thank you so much for your kind words, Nessa! We're thrilled to hear that you had a great experience with Zach and Megan. We take pride in caring for your vehicle, and it's wonderful to know that Carlos took excellent care of it. We appreciate your trust in us, and if you ever need anything else, don't hesitate to reach out!