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Group 1 Buick GMC South

Houston, TX

4.6
3,126 Reviews
Our mission at Beck and Masten South is to provide our clients with an experience that is unsurpassed in automotive sales. From the initial visit, throughout ownership and beyond, our sales professionals will exceed every expectation of our clients.
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12820 Gulf Fwy

Houston, TX

77034

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Showing 3,126 reviews

January 01, 2026

Gran ayuda y grandes personas que me ayudaron a encontrsr lo que real mente estaba buscando More

by jesus_2198
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Morelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Benavides
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2026 -

Group 1 Buick GMC South responded

Hola, muchas gracias por tu reseña positiva. Si necesitas algo más, no dudes en llamarnos o visitarnos. ¡Que tengas un buen día!

December 30, 2025

The service is not very good. Bought different policies such as warranty, Tracking app, and service agreement. They never even honored the tracking app and refused to give me any More

by kevinbryanpersingersr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Frany Zepeda
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2026 -

Group 1 Buick GMC South responded

Kevin, thank you for taking the time to share your feedback — I’m truly sorry for the frustration and inconvenience this has caused. We absolutely want to make this right. If you purchased a maintenance/service agreement for your vehicle, we will honor it — we just need a copy of the contract so we can verify the coverage and terms. Since the dealership has changed ownership since the time of your purchase, the only agreements we’re currently able to view in our system are the contracts provided by the previous ownership. If you have documentation that shows different coverage or terms, please send it to us and we will honor what you purchased. Please reach out to me directly and work toward a fair resolution: ecarrera@group1auto.com. Respectfully, Elvin Carrera Group 1 Buick GMC South

December 23, 2025

Good service, our advisor was very helpful and friendly. The service was quick and without problems. More

by delisa05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Myer
Dec 25, 2025 -

Group 1 Buick GMC South responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 21, 2025

Was really happy with the service that I got people were pleasantly friendly and helpful. More

by royguardiola1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Benavides
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2025 -

Group 1 Buick GMC South responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

December 20, 2025

My service advisor Claudia Arredondo was very helpful to me she help me with my questions and about my service More

by Sanchezcookers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Claudia Arredondo
Dec 21, 2025 -

Group 1 Buick GMC South responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

December 19, 2025

I was really satisfied with the purchase of my vehicle and the care that was given More

by Shirley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rafael Benavides
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2025 -

Group 1 Buick GMC South responded

Shirley, your satisfaction is our top priority. If you have any further questions, please give us a call. We're always happy to help!

December 12, 2025

I recently purchased my new 2025 Buick Enclave from Group 1 Auto South, and I cannot recommend the team highly enough! The entire process, from start to finish, was smooth, transparent, and genuinely enjoyab More

by Ty
Recommend Dealer
Yes
Employees Worked With
Kim Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Gomez
Dec 19, 2025 -

Group 1 Buick GMC South responded

Hi, we're happy to hear you had such a positive experience with our team! If you're ever in need of more help, please let us know!

December 11, 2025

Aquí puedes encontrar muy buenas ofertas de vehículos ya sean nuevos o usados. Y el servicio al cliente es excelente. More

by joanrozu17
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ada Pasasin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2025 -

Group 1 Buick GMC South responded

Hola, nos alegra mucho haberte brindado una experiencia positiva. No dudes en contactarnos si necesitas algo. ¡Que tengas un buen día!

December 10, 2025

This dealer and Corey worked with me , never felt pressured. Very professional . Thank you Corey More

by sodavis1951
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kim Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey
Dec 11, 2025 -

Group 1 Buick GMC South responded

Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 Buick GMC South. Feel free to reach out to us if you need anything. Have a wonderful day.

December 08, 2025

I like this dealer because the service they provide is very helpful to find my truck. More

by Dilip Kumar Yalamanchi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angel J. Gomez
Dec 10, 2025 -

Group 1 Buick GMC South responded

Hi Dilip, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Dec 10, 2025 -

Dilip Kumar Yalamanchi responded

I like very much about service and help.

Dec 10, 2025 -

Dilip Kumar Yalamanchi responded

Employee Mr Angel J. Gomez. He is a very good and responsible person to help you to get good vehicle for your hapiness and gives good orientation about vehicle whixh ones you like. Finally i am very good satisfied to get my truck. He gave me a good discounted. I love my GMC truck.😁

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