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Group 1 Buick GMC South

Houston, TX

Overview
Employees
Reviews
Vehicles
4.6
3,273 Reviews
Our mission at Beck and Masten South is to provide our clients with an experience that is unsurpassed in automotive sales. From the initial visit, throughout ownership and beyond, our sales professionals will exceed every expectation of our clients.
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12820 Gulf Fwy

Houston, TX

77034

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Showing 3,273 reviews

August 05, 2026

Rafael was amazing and made my purchase easy and fast. Great customer service and would definitely recommend him to others in need of a vehicle. More

by Michellearanda075@icloud.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rafael Benavides
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Willie hill
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Aug 07, 2026 -

Group 1 Buick GMC South responded

Hi, we're happy you found Rafael to be so supportive during your experience here at Group 1 Buick GMC South. Thanks for the recommendation, and have an amazing day!

July 30, 2026

Service advisors are very attentive and understanding my needs. Turn around time is minimal, if longer advisor lets me know. More

by Cmdimas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocio Hernandez
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Aug 02, 2026 -

Group 1 Buick GMC South responded

Hi, we are glad we could help! Feel free to reach out to us if you need anything. Have a wonderful day.

July 29, 2026

They did all my service fast and good work and very nice staff im happy More

by jeduardo89.jt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frany Zepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joel (BB)
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Jul 30, 2026 -

Group 1 Buick GMC South responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 29, 2026

Everything was satisfactory a good job done on my 2023 GMC Sierra Denali truck. Thank you More

by Lee Gaona
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Garcia
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Jul 30, 2026 -

Group 1 Buick GMC South responded

Hi Lee, we are glad we could help! Feel free to reach out to us if you need anything. Have a wonderful day.

July 29, 2026

The dealership and its employees were pretty helpful. I did have issues with the extended warranty service for my vehicle but nothing on the dealership’s end. Had a lot of issues resolved thanks to Claud More

by osvaldoservin18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Claudia
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Jul 30, 2026 -

Group 1 Buick GMC South responded

Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 Buick GMC South. If you have any further questions, please give us a call. We're always happy to help!

July 27, 2026

Very friendly people who are down to help you. Ada is really patient and and made the whole process really easy to understand. More

by Chuy02112020
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ada Pasasin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 28, 2026 -

Group 1 Buick GMC South responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 19, 2026

He got the work done on my buick in it was goodserver on my car More

by Brenda Bishop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frany Zepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Omar Garcia
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Jul 21, 2026 -

Group 1 Buick GMC South responded

Hi Brenda, we're happy you found our staff to be so supportive during your experience here at Group 1 Buick GMC South. If you have any further questions, please don't hesitate to reach out!

July 16, 2026

Rafael made my purchase experience extremely smooth. All the staff I expounded were extremely pleasant and helpful. Alicia and Maximo also assisted with my purchase and both were very personable and acc More

by tsw5921
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rafael Benavides
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maximo and Alicia
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Jul 17, 2026 -

Group 1 Buick GMC South responded

Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 Buick GMC South. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 15, 2026

Tienen un buen trato para el cliente y las personas que nos atendieron fueron muy amables y pacientes con nosotros More

by mayagarcialorena0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Máximo García
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Jul 17, 2026 -

Group 1 Buick GMC South responded

¡Hola! Nos alegra mucho haberle brindado una experiencia positiva. Estaremos encantados de ayudarle si surge cualquier otra cosa. ¡Cuídese!

July 14, 2026

Andrea is one of the best service advisors this dealership has, great customer service, attention to detail. Never had an issue. I would hire her in my company. Thank you for your great service and More

by miguelrivera121580
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Belman
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Jul 15, 2026 -

Group 1 Buick GMC South responded

Hi, thank you for your kind review; we are happy to pass along your comments to Andrea here at Group 1 Buick GMC South! If you have any further questions, please don't hesitate to reach out!

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