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Group 1 Buick GMC South

Houston, TX

Overview
Employees
Reviews
Vehicles
4.6
3,203 Reviews
Our mission at Beck and Masten South is to provide our clients with an experience that is unsurpassed in automotive sales. From the initial visit, throughout ownership and beyond, our sales professionals will exceed every expectation of our clients.
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12820 Gulf Fwy

Houston, TX

77034

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Showing 3,203 reviews

March 21, 2026

Great service, discussed in detailed all the recommendations they had for my vehicle. They always go beyond to help you out. More

by dennisu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ada Pasasin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frany Zepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ena Pasasin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Benavides
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amalia frey
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Mar 24, 2026 -

Group 1 Buick GMC South responded

Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 21, 2026

I had a wonderful experience and truly appreciated the genuine interaction with the service advisor I worked with. Claudia A. was exceptional and kept me updated throughout the process while my vehicle wa More

by Alisha R.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Claudia Arredondo
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Mar 24, 2026 -

Group 1 Buick GMC South responded

Hi Alisha, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Buick GMC South! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

March 18, 2026

Experience was great. No nonsense and to the point. Worked with me to get the best deal possible. More

by DavidD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roberto Hernandez
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Mar 21, 2026 -

Group 1 Buick GMC South responded

Hello, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

March 17, 2026

Salesman was very helpful and the dealership was clean. Everyone was friendly and helpful. Thanks More

by Jcpettit57
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Morelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Benavides
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 20, 2026 -

Group 1 Buick GMC South responded

Hi, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you

March 16, 2026

Great place to service your vehicle and awesome people 👍 very nice and good friendly service. More

by saucedo.jorge73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aiklia frey
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Mar 19, 2026 -

Group 1 Buick GMC South responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

March 13, 2026

Great service! Helped with all my questions and walked every step and made it an easy process. More

by Oscar Rosales
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rafael Benavides
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 14, 2026 -

Group 1 Buick GMC South responded

Hi Oscar, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

March 11, 2026

My service advisor was very helpful, courteous and professional. He kept me updated as the technician was servicing my car. More

by ruthdancer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar
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Mar 13, 2026 -

Group 1 Buick GMC South responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!

March 10, 2026

Excellent customer service: timely services delivered with courtesy and text updates. Clean bathroom and waiting areas. More

by Kca6015164
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ada Pasasin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ena Pasasin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 12, 2026 -

Group 1 Buick GMC South responded

Hi, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.

March 10, 2026

Had vehicle serviced today without any issues. Very professional, friendly and efficient. Completed work needed and didn’t try to push any other unnecessary repairs.! More

by Wayne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocio
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Mar 12, 2026 -

Group 1 Buick GMC South responded

Hi Wayne, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

March 06, 2026

Osbaldo and Eni were exceptional representation of your dealership. Your system was lacking. The truck was sold prior to us being informed that the brakes would be replaced requiring the vehicle to remain More

by J2maraa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Morelli
3.0
This rating includes all reviews, with more weight given to recent reviews.
Ena Pasasin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ozbaldo
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Mar 09, 2026 -

Group 1 Buick GMC South responded

Thank you for your valuable feedback. We apologize for any inconvenience caused by the delay in informing you about the brake replacement. Our team strives to provide exceptional service and we will work on improving our communication process to prevent this from happening in the future. We appreciate your business and hope to have the opportunity to make it up to you in the future.

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