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Group 1 Buick GMC South

Houston, TX

Overview
Employees
Reviews
Vehicles
4.6
3,203 Reviews
Our mission at Beck and Masten South is to provide our clients with an experience that is unsurpassed in automotive sales. From the initial visit, throughout ownership and beyond, our sales professionals will exceed every expectation of our clients.
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12820 Gulf Fwy

Houston, TX

77034

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Showing 3,203 reviews

January 15, 2026

Great service came in for an oil change did not have an appointment but fitted me right on in. More

by RALPHBROWNDADDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frany Zepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 16, 2026 -

Group 1 Buick GMC South responded

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 13, 2026

Osbaldo Perez, salesman Willie Hill, finance manager Thank you for your great customer service I'm enjoying the vehicle I purchased More

by Jamison.jessica
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Osbaldo Perez, Willie Hill
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Jan 14, 2026 -

Group 1 Buick GMC South responded

Hi, thanks for your praise and kind comments about Osbaldo. We are always more than happy to assist you if anything else comes up. Take care!

January 13, 2026

El vendedor Oswaldo y el dealer fueron muy atentos Asia nosotros los clientes su profesional idad es excelente More

by silverio_romo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Owaldo perez
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Jan 14, 2026 -

Group 1 Buick GMC South responded

Hi, thanks for your praise and kind comments about Oswaldo. We are always more than happy to assist you if anything else comes up. Take care!

January 13, 2026

Ask for cesar if you want great service. Would deworm with him when I need another vehicle More

by balderasbryant247
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rafael Benavides
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 14, 2026 -

Group 1 Buick GMC South responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

January 12, 2026

Great service, Osbaldo did great in costumer service. This is my 5th vehicle from group 1 Buick GMC south More

by Juan E Chavez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Morelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Osbaldo Pérez
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Jan 14, 2026 -

Group 1 Buick GMC South responded

Hi Juan, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

January 10, 2026

They did amazing job on my vehicle. Thanks so much for everything. Have a great day More

by terry.yazmere1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel
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Jan 12, 2026 -

Group 1 Buick GMC South responded

Hi, your satisfaction is our top priority. We hope to see you soon!

January 10, 2026

Thank you, Andrea for everything. And please say thank you to the Mechanic. That was quick.! More

by Irene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea
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Jan 11, 2026 -

Group 1 Buick GMC South responded

Hello Irene, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

January 01, 2026

Gran ayuda y grandes personas que me ayudaron a encontrsr lo que real mente estaba buscando More

by jesus_2198
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Morelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Benavides
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 03, 2026 -

Group 1 Buick GMC South responded

Hola, muchas gracias por tu reseña positiva. Si necesitas algo más, no dudes en llamarnos o visitarnos. ¡Que tengas un buen día!

December 30, 2025

The service is not very good. Bought different policies such as warranty, Tracking app, and service agreement. They never even honored the tracking app and refused to give me any More

by kevinbryanpersingersr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Frany Zepeda
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 01, 2026 -

Group 1 Buick GMC South responded

Kevin, thank you for taking the time to share your feedback — I’m truly sorry for the frustration and inconvenience this has caused. We absolutely want to make this right. If you purchased a maintenance/service agreement for your vehicle, we will honor it — we just need a copy of the contract so we can verify the coverage and terms. Since the dealership has changed ownership since the time of your purchase, the only agreements we’re currently able to view in our system are the contracts provided by the previous ownership. If you have documentation that shows different coverage or terms, please send it to us and we will honor what you purchased. Please reach out to me directly and work toward a fair resolution: ecarrera@group1auto.com. Respectfully, Elvin Carrera Group 1 Buick GMC South

December 23, 2025

Good service, our advisor was very helpful and friendly. The service was quick and without problems. More

by delisa05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Myer
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Dec 25, 2025 -

Group 1 Buick GMC South responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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