Gullo Toyota of Conroe

Great salesman. Dealership has a large inventory. The purchasing process was quick and easy. Very good car buying experience. Dealership has a large inventory. The purchasing process was quick and easy. Very good car buying experience. More

Gullo Toyota super awesome my service advisor the best friendly staff and all employees I will totally continue to come here. friendly staff and all employees I will totally continue to come here. More

The sales floor is pretty fluid, friendly, efficient! Team is knowledgeable and the Finance team superb, top notch. The service team is very friendly and their lobby has a top tier level of amenities for Team is knowledgeable and the Finance team superb, top notch. The service team is very friendly and their lobby has a top tier level of amenities for the demographic they serve. Matt Netunno is an excellent service Manager! And their intake is at Chick-fil-A drive through level. The only down, is their back log and service times. A bit long, but understandable due to the volume of business they get! Nonetheless, between the Toyota legacy and thei customer service culture, this dealer is a no brainer. More

Cameron was friendly and the loaner car experience was easy. Only concern is that mechanic did not look to see what prior service was done on vehicle before recommending servicing required on vehicle (I.e easy. Only concern is that mechanic did not look to see what prior service was done on vehicle before recommending servicing required on vehicle (I.e., services that were done recently by another Toyota service center). Most of services recommended as urgent were not needed after I talked through them with Cameron. Otherwise I would have given 5 stars. More

First time here called got a 8:40 am appointment got there app 8:15 didn’t get out of there till 12:45 ridiculous for an oil change just moved here from out of state Have two Toyota’s don’t know if there app 8:15 didn’t get out of there till 12:45 ridiculous for an oil change just moved here from out of state Have two Toyota’s don’t know if I will use this dealership again know one told me about a car rental I didn’t think a simple oil change would take that long especially after making an appointment Just ???? More

Diego Mireles exceeded my expectations. I thought I was going to be there longer than I actually had to… Thank you to Ms. Matamoros for expediting my side view mirror assembly replacement I thought I was going to be there longer than I actually had to… Thank you to Ms. Matamoros for expediting my side view mirror assembly replacement ! More

I'm a 11 year customer of Gullo and always have had my vehicles serviced there. Usually have a good experience but not this time for some reason. I was scheduled to have my tires serviced and brakes check vehicles serviced there. Usually have a good experience but not this time for some reason. I was scheduled to have my tires serviced and brakes checked. My 4Runner has 80,000 miles and from previous services I knew I was close to needing a brake service. Do pull a trailer at times and so I watch the wear pretty close. They rotated tires and did the MPI. Sent me a text with the report and recommended services but my brake pads had actually gotten thicker from last time. Said brakes were good. OK...wondering about accuracy of previous/latest inspection. What really made me wonder about the service department was the recommended services...3 were services I had already had done the last time I was in there (72,000 miles). Spent $789 last time. Think they would show that on my record. Apparently not. I will start bringing my old invoices in with me to review next time. I didn't have the recommendation done again. I miss the days when the service advisor would discuss the options in person and give the customer a chance to ask questions. I might need transmission oil changed but not sure I want Gullo to do it since they use the flushing machine. Didn't really get a chance to discuss that much. But overall, I felt Gullo has lost some steps with their service department. Not very communicable. I'm an old guy and trying to get 200,000 miles out of my 4Runner and really wondering if I should find a better shop to take care for it. I keep all my records and my 4Runner in good condition...just feel your shop is too busy to really care as I would hope. But again. I'm old school and probably out dated as well...but I was disappointed to be honest. More

Gullo Toyota has fantastic customer service and had my service done very quickly. They always go the extra mile and had my truck ready early! service done very quickly. They always go the extra mile and had my truck ready early! More

Allen O'Bannon is the best Service Manager I've ever had the pleasure of dealing with. He anticipates your needs and questions, and provides exemplary service - all while being a regular guy. the pleasure of dealing with. He anticipates your needs and questions, and provides exemplary service - all while being a regular guy. More

We always come in and work with Kenny he is great and takes care of us and then keeps updated on our repairs takes care of us and then keeps updated on our repairs More