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Gullo Toyota of Conroe

Conroe, TX

Overview
Employees
Reviews
Vehicles
4.5
532 Reviews
Gullo Toyota is a family owned and operated dealership located in Conroe, Texas. We are pleased to serve the Conroe, Woodlands, Spring, and Houston area. We have been family run since 1970, and since the beginning the focus has always been on the customer. We do our best to make sure every single one of our customers is satisfied. Our exceptional sales staff is here to aid you in finding that perfect new or pre-owned vehicle. Our service department can take care of any of your service needs, and our certified body shop can get your car looking brand new again after that fender bender or major accident. We're always doing our best to "Treat You Like Family."
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500 I-45 S

Conroe, TX

77304

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Showing 532 reviews

January 11, 2026

I didn’t receive a fair offer on my trade in. It’s sad that the buyer looses on both ends. The trade in and then what your buying More

by HUSKY_KODA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Shane Phillips
2.0
This rating includes all reviews, with more weight given to recent reviews.
Maxine .
2.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Ritter
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 14, 2026 -

Gullo Toyota of Conroe responded

Hello, I'm sorry that you were disappointed by your recent experience at our dealership. We want to provide every customer with excellent service. Please reach out to me so I can discuss this with you further. Thank you, Paula Box Customer Relations Manager 936-442-4318

January 10, 2026

I've used Gullo for years. Buy and service my cars there. I am a loyal customer. More

by jsh61148
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maxine .
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 10, 2026 -

Gullo Toyota of Conroe responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gullo Toyota of Conroe to be a positive one. Please don't hesitate to reach out if you need anything else. Shane Phillips sphillips@gullo.net Maxine Matamoros mmatamoros@gullo.net

January 10, 2026

I always get Ken to help me. He’s the best and goes the extra mile to get me taken care of. More

by JOHNNY.BASS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken
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Jan 10, 2026 -

Gullo Toyota of Conroe responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gullo Toyota of Conroe. Shane Phillips sphillips@gullo.net Maxine Matamoros mmatamoros@gullo.net

January 10, 2026

Service and workmanship have always been excellent. Noticed prices have risen, which is not comforting. Also have paid in the past with a credit card and had not added fees but this time I had $30 adm More

by STEVE77590
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maxine .
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 11, 2026 -

Gullo Toyota of Conroe responded

Steve, we're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you, and we will reach out. Shane Phillips sphillips@gullo.net Maxine Matamoros mmatamoros@gullo.net

January 09, 2026

The salesman was very professional and helpful in purchasing a vehicle. The dealership was very clean and presentable. More

by JYBARON1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Ritter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 09, 2026 -

Gullo Toyota of Conroe responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Grant Gullo grantgullo@gullo.net General Manager

January 09, 2026

Kenny Johnson was very efficient and make sure that I got take care and a promptly matter. Definitely looking forward to see him again in my next visits. More

by wggdin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Johnson service
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Jan 09, 2026 -

Gullo Toyota of Conroe responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Shane Phillips sphillips@gullo.net Maxine Matamoros mmatamoros@gullo.net

January 08, 2026

Wasn't a fan of the service tech trying to get me to do extraserviceaheadodtime More

by RICHARDMORALES777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shane Phillips
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 10, 2026 -

Gullo Toyota of Conroe responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, Richard, and hopefully, we can get to the bottom of this. Shawn Mize shawn_mize@gullo.net General Manager Paula Box paula_box@gullo.net Andy Ritter andy ritter andy_ritter@gullo.netHello, Thank you for bringing this to our attention. Your feedback is very important to us. Can you please contact me at your earliest convenience to further discuss your experience with our Service Department? I appreciate your time. Sincerely, Paula Box Customer Relations Manager 936-442-4318

January 06, 2026

My advisor was very nice and informative. Was able to check me in quickly. Service was about an hour and a half which is not bad at all. I had my 3 year old with me, so their efficiency was e More

by martineza0204
Recommend Dealer
Yes
Employees Worked With
Matt
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Jan 06, 2026 -

Gullo Toyota of Conroe responded

Thanks for sharing about your experience with Gullo Toyota of Conroe. We appreciate your business and hope to see you again soon! Shane Phillips sphillips@gullo.net Maxine Matamoros mmatamoros@gullo.net

January 06, 2026

People are very friendly, they stand behind their work, the waiting period is usually within the time quoted. More

by JPTEXAS1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maxine .
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 06, 2026 -

Gullo Toyota of Conroe responded

Thank you for choosing Gullo Toyota of Conroe. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Shane Phillips sphillips@gullo.net Maxine Matamoros mmatamoros@gullo.net

January 06, 2026

Used the incorrect oil. Then lied and said they had the correct oil in stock, but actually had to go get it. What should’ve taken 40 mins took 3 hours. More

by MICHAEL.VINTHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept
Report | Print
Jan 09, 2026 -

Gullo Toyota of Conroe responded

Michael, thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Shawn Mize shawn_mize@gullo.net General Manager Paula Box paula_box@gullo.net Andy Ritter andy ritter andy_ritter@gullo.netHello, Thank you for bringing this to our attention. I would like to speak with you about your recent oil change experience with our Service Team. Can you please contact me at your earliest convenience? I appreciate your time. Sincerely, Paula Box Customer Relations Manager 936-442-4318

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