Gunn Acura

Consistently excellent Everything works smoothly every time I take my car in for service. Personnel are courteous and professional. The no appointment service for oil and ro Everything works smoothly every time I take my car in for service. Personnel are courteous and professional. The no appointment service for oil and routine maintenance is excellent and the wash is complimentary . More

Repair I live out of town and have a daughter in school in San Antonio. I have had two breakdowns with her older Acura and the support I get from Dale Thames I live out of town and have a daughter in school in San Antonio. I have had two breakdowns with her older Acura and the support I get from Dale Thames is outstanding. He goes above and beyond to accommodate my daughters class schedule to work in all repairs. He communicates all information to me and keeps me fully informed on the status of the repair. He is the epitome of customer service and I highly recommend Gunn Acura Service department. More

Calm and easy with good service Good experience. I liked the fact the sales people were salaried. I also like the fact that the very nice sales people were salaries. Overall great tr Good experience. I liked the fact the sales people were salaried. I also like the fact that the very nice sales people were salaries. Overall great transaction. More

Outstanding service Javier Lozano and Joe Botello gave me outstanding service on my Acura MDX. The front end alignment and tire rotation and balance causes the car to dri Javier Lozano and Joe Botello gave me outstanding service on my Acura MDX. The front end alignment and tire rotation and balance causes the car to drive like new. More

The service you expect from Acura Quick turn (< 1 hour) for oil and transmission fluid on a holiday. Waiting area has the right amount of what you want—coffee/latte machine, fresh donu Quick turn (< 1 hour) for oil and transmission fluid on a holiday. Waiting area has the right amount of what you want—coffee/latte machine, fresh donuts/fruit, granola bars and the right amount of quiet space adjacent to the larger TV viewing area. You get what you pay for in knowledge of staff, customer service, and peace of mind knowing they won’t leave your oil pan or interior in worse shape than when it came in compared to those “quick” and “jiffy” establishments. Complimentary car wash/vacuum is nice, too. More

Customer service at its finest I purchased my vehicle 2 1/2 years ago and they only place that services my vehicle is Gunn Acura. Their customer service, their staff, the cleanlines I purchased my vehicle 2 1/2 years ago and they only place that services my vehicle is Gunn Acura. Their customer service, their staff, the cleanliness of their establishment is superb. They cater to the customer and and ensure they have a pleasant experience. That’s the way to build customer loyalty. Great job! More

Polite, Professional and Friendly Service I showed up for my 10am reservation I made online through the GUNN Acura dealership. This is our 3rd Acura in the family. Brandon greeted me and was v I showed up for my 10am reservation I made online through the GUNN Acura dealership. This is our 3rd Acura in the family. Brandon greeted me and was very polite, professional and friendly. He explained in detail the Service1A I was getting and explained how to save the most with the coupons I brought in that were emailed to me. I enjoyed the fresh coffee and munchies in the nice waiting room and my wife’s car came out shiny and clean with a detailed multi point inspection too. No problems and no worries thanks to GUNN! More

Great dealership I have purchased 4 vehicles from Gunn Acura and have thoroughly enjoyed each experience. What a great team!! I will return when I need another vehicle I have purchased 4 vehicles from Gunn Acura and have thoroughly enjoyed each experience. What a great team!! I will return when I need another vehicle. More

Fantastic Absolutely satisfied with my experience at Gunn Acura , y’all solved my issues within a matter of hours and didn’t charge me an arm and a leg . I’d de Absolutely satisfied with my experience at Gunn Acura , y’all solved my issues within a matter of hours and didn’t charge me an arm and a leg . I’d definitely come back and recommend this dealership . Thank you Dale ! More

Excellent salesman Excellent experience with prompt and clear responses to all questions. We Will definitely recommend Alli and Gunn to anyone in the market for a car. Excellent experience with prompt and clear responses to all questions. We Will definitely recommend Alli and Gunn to anyone in the market for a car. More