Gunn Acura

Accurate appointment with accurate information. Mr. Spencer did a very good job of respecting my work schedule and provided accurate information about what was needed to overcome maintenance issues. Mr. Spencer did a very good job of respecting my work schedule and provided accurate information about what was needed to overcome maintenance issues. He was courteous and professional with every phase of the scheduled vehicle maintenance, repairs and multipoint inspection. Mr Spencer made the visit as pleasant as it could be. Ronald More

HORRIBLE Today was the second visit to Gunn Acura service and I promise there will NOT be a third time! Each visit had two simple service items-oil change, rep Today was the second visit to Gunn Acura service and I promise there will NOT be a third time! Each visit had two simple service items-oil change, replace battery terminal; oil change and state inspection. They allegedly did the oil changes, but now I have little faith they even did that! Never looked at the battery terminal and never did the inspection albeit noted on the service write up! More

Excellent Service Timing Belt, Spark Plugs, Water Pump etc. As always, the Gunn Acura Service Dept. did a great job! With this major service, i.e. Timing belt, Water Pump, Spark Plugs, Serpentine Belt and regu As always, the Gunn Acura Service Dept. did a great job! With this major service, i.e. Timing belt, Water Pump, Spark Plugs, Serpentine Belt and regular service, all was done quickly and professionally. A small hiccup, on the oil change, conventional oil used, instead of the Full Synthetic I've been using for the last several years was made right with a new filter and correct oil. Hats off to the great Service Dept. at Gunn Acura. Thanks and regards, Richard J. Sutton More

Best Car Buying Experience The whole time from start to finish was two hours, but it helps when you go in knowing what you want. I went to their website first, chose a car, then The whole time from start to finish was two hours, but it helps when you go in knowing what you want. I went to their website first, chose a car, then filled out the box with my info. Got a call within five minutes. I was very impressed with the dealership and the car. I'm very satisfied with my Acura! More

The Way Car Buying Should Be The One Simple Price strategy worked for me. I research all vehicles I purchase extensively. Many of my cars I have purchased out of state seeking o The One Simple Price strategy worked for me. I research all vehicles I purchase extensively. Many of my cars I have purchased out of state seeking out the best price. In this case, I found my RLX at a reasonable price vis-à-vis the market. It was a stress free purchase with outstanding service from Adam, Moe and Peter. More

Joe Esparza - Assistant Service Director Joe and his team did a fabulous job once again! I was in the area last week and came by the dealership to get information on the B123 service package Joe and his team did a fabulous job once again! I was in the area last week and came by the dealership to get information on the B123 service package for my 2014 RDX. By chance, I ran into Joe. I told him what work I had already completed myself on the service package and what still needed to be done. Joe carefully explained my options which included having the work done immediately and completed within the next 90 minutes. I agreed because Joe's plan fit perfectly into my schedule for that day. Joe explained the scenario to the Service Advisor, Sergio Suarez, who quickly took my RDX to the Technician for servicing. All the work was successfully completed in under 90 minutes and I was on my way. I was very pleased and impressed by the way Joe and his team took care of my needs. Congratulations to all of them! More

Great service. Charles is the best!!! Never let him leave! He is very thorough and knows his stuff! I will always recommend him! In fact in all my driving years I Charles is the best!!! Never let him leave! He is very thorough and knows his stuff! I will always recommend him! In fact in all my driving years I've never had another service guy show such interest and enthusiasm! More

Salesman Frank was great and very knowledgeable. I almost bought a Honda but Frank's knowledge of the vehicles convinced me I was working with the right sales Frank was great and very knowledgeable. I almost bought a Honda but Frank's knowledge of the vehicles convinced me I was working with the right salesman. Besides finally finding a vehicle I liked Frank was part of why I bought an Acura. The final selling point was his explanation of the bells and whistles on the car and his guidance to set them up to my needs. He is. Certainly a good example of customer service and a baseline to follow More

2014 MDX Advance B1 service and annual Safety Inspection Ms Sandy Lewis was our service representative (she replaced Judy Pritchett)...very professional...kept us informed on all required tasks; covered the Ms Sandy Lewis was our service representative (she replaced Judy Pritchett)...very professional...kept us informed on all required tasks; covered the complete service invoice...could not have asked for more. More

No Pressure?! I had not bought a car in about 9 years and quite frankly was not looking forward to the process. Mr. Tetter was very helpful. He was extremely pati I had not bought a car in about 9 years and quite frankly was not looking forward to the process. Mr. Tetter was very helpful. He was extremely patient, not pushy and willing to repeat and explain all options. He was knowledgeable about each model and made me feel at ease. Overall, this was a great experience for me from the time I first entered the door to the time I drove my car off the lot. More