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Gunn Acura - Service Center

San Antonio, TX

4.9
609 Reviews

609 Reviews of Gunn Acura - Service Center

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February 09, 2024

Poor service won’t trust Gunn with my vehicle ever again. Can’t wait to get rid of Acura More

by vargask825
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Roland Pompa
Feb 15, 2024 -

Gunn Acura responded

We are truly sorry to hear that your experience was not up to the standards that we strive to provide. The needs of our customers are always our top concern and have passed along your comment to our management team.

February 07, 2024

Great and knowledgeable Sales and Service Departments! I appreciate the birthday wishes every year since I purchased my 2021 Acura RDX. More

by RDX Fan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Rodriguez
Feb 08, 2024 -

Gunn Acura responded

Of course! We enjoy celebrating you! Thanks for choosing Gunn Acura!

January 24, 2024

Great customer service, car was fixed and unexpectedly came back detailed with out being charged for it! More

by mboosalis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mason Pace
Jan 31, 2024 -

Gunn Acura responded

Thanks for letting us know. Glad to have you as a part of the Gunn family!

January 12, 2024

Always professional, always kind and good quality service 10 stars and I will keep doing business with this dealership More

by Jeffery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Coby Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Young man in the service department they help me with my oil change I forgot his name
Jan 15, 2024 -

Gunn Acura responded

Thank you for choosing Gunn! So glad you had a great experience.

January 12, 2024

Professional, knowledgeable, friendly, efficient, and helpful associates. High standards. Excellent work. Clean facilities. Have recommended Gunn Acura to numerous friends. More

by Mark Liberatore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JT, the Service Drive Manager
Jan 15, 2024 -

Gunn Acura responded

Thanks for letting us know. Glad to have you as a part of the Gunn family!

January 06, 2024

Service levels for me at Gunn have ALWAYS been top notch! This time included and that's why I come back. More

by steveb78249
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carla
Jan 15, 2024 -

Gunn Acura responded

Thank you for choosing Gunn! So glad you had a great experience.

December 01, 2023

So happy to have my car serviced at Gunn Acura. Our service advisor, Carla, is always pleasant, professional and honest. I highly recommend this dealership for both purchasing and servicing your ve More

by samolina07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carla in Servicing department
Dec 21, 2023 -

Gunn Acura responded

Thanks for letting us know. Glad to have you as a part of the Gunn family!

November 13, 2023

First time visiting Gunn Acura service department and I’m super happy with the experience. Ms Carla Rae Greeted me super respectful and went over what’s going to be done to my car. More

by jadjb1976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ms Carla Rae at Service Department
Nov 15, 2023 -

Gunn Acura responded

Thanks for letting us know. Glad to have you as a part of the Gunn family!

November 12, 2023

Excellent service. The maintenance staff are very friendly and keep me updated on the status of service on my Acura. A great and dependable team to work with. More

by sk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Thomas at service department
Nov 15, 2023 -

Gunn Acura responded

Great to hear – Thank you for choosing Gunn!

November 04, 2023

Simple, straight forward, polite, professional, clean. I appreciate the level of detail offered so I can easily make a decision at my pace regarding additional services recommended. More

by Martin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland
Nov 08, 2023 -

Gunn Acura responded

Thank you for choosing Gunn! So glad you had a great experience.

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