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Gunn Honda

San Antonio, TX

4.7
3,249 Reviews
Gunn Honda in San Antonio, TX, also serving near Houston, TX and Corpus Christi, TX is proud to be an automotive leader in our community. Since opening our doors, Gunn Honda has maintained our solid commitment to our customers, offering a wide selection of cars and trucks and ease of purchase. Whether you are in the market to purchase a new or pre-owned vehicle, if you need financing options, we'll help you find a car loan that works for you! Even if you have bad credit, or are a first time car buyer, you can trust that Gunn Honda will professionally fit you into the automobile of your choice. Gunn Honda has a professionally managed Service and Parts Departments open extended hours to accommodate our customers' busy schedules; and, as always, Gunn Honda offers competitive pricing for your automotive maintenance needs. Please feel free to contact us at (888) 742-1390 if you have any questions or comments. Gunn Honda offers a full line of service areas including: New Automobile Sales Pre-owned automobile Sales Auto Loans and Financing Certified service department Full selection of Honda parts and accessories
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14610 W Interstate 10

San Antonio, TX

78249

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Showing 3,249 reviews

July 02, 2021

Pleasant and Painless experience. Mr Freeman Sparks is the a best! More

by bniaves
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Freeman Sparks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2021 -

Gunn Honda responded

Thank you for choosing Gunn! So glad you had a great experience.

July 01, 2021

If Joe T was taking care of my car, he takes care of you!! Toni was supposed to be taking care of service and did a terrible job!! Replaced wipers and they didn’t need to be replaced!! More

by Murldolph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Toepfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bad service with Toni!!! Never communicated
Jul 01, 2021 -

Gunn Honda responded

Thanks for letting us know about your visit. We apologize for your experience and have passed along your comment to our service team.

July 01, 2021

Always had service done in timely manner, but, the other day I went there at 1130am because tire pressure light was on. I was in express line but did not get out of there until 2:53pm. They seem to have f More

by Sboone998
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chanti Vong
Jul 06, 2021 -

Gunn Honda responded

We are truly sorry to hear that your experience was not up to the standards that we strive to provide. It is not our intention to disappoint the customer.

Jul 07, 2021 -

Sboone998 responded

Not only was i disappointed- yesterday, i discovered they left the cap off the wheel when they put on the new tire. Now, i will have to make a special trip 20 miles. from where i live to get another one put on. I just dont understand what has happen to this dealship. Maybe they are under staffed but they need to get it together. Today i am going in and i hope there wont be any delay in getting this taken care of.

June 30, 2021

They had my vehicle of choice. Therefore making my decision very easy More

by lofi57
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Damon Honore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Freeman Sparks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2021 -

Gunn Honda responded

Thank you for choosing Gunn! So glad you had a great experience.

June 29, 2021

Brian was very helpful and knowledgeable. Love the one simple price. Received a very fair quote for a trade-in. Finance representative wasn’t aggressive. More

by Rsollen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Kriger
Jul 01, 2021 -

Gunn Honda responded

Thank you for choosing Gunn! So glad you had a great experience.

June 26, 2021

My experience was very good. I received the service and the waiting room was clean and comfortable. However, when I got home I realize that while I was sitting in the rating room I got bitten many many tim More

by mona
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Esparza
Jul 01, 2021 -

Gunn Honda responded

Thanks for letting us know about your experience. We have passed along your comment to our service team.

June 26, 2021

I have always received great service from Gunn Honda. Very friendly and professional. More

by geraldowen62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Esparza
Jul 01, 2021 -

Gunn Honda responded

Thank you for choosing Gunn! So glad you had a great experience.

June 26, 2021

Always a pleasure to bring my Honda’s into service. Nice that Joe Esparza is back handling the service on my car. More

by 7t6jackson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Esparza
Jul 01, 2021 -

Gunn Honda responded

Thank you for the positive feedback! It is important our customers feel completely confident with the customer service they received and it made us happy to read your review.

June 23, 2021

This review is for the service department. Check in was efficient, communication was frequent, clear, and polite. It was a great experience. More

by Ecnewcomb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Esparza
Jun 23, 2021 -

Gunn Honda responded

Thank you for the great feedback! Glad to have you as a part of the Gunn family!

June 22, 2021

All work was done promptly. Joe on the Blue team was a pleasure to work with. More

by Hexisamaniego
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Esparza
Jun 23, 2021 -

Gunn Honda responded

Thank you for choosing Gunn! So glad you had a great experience.

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