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Gunn Honda

San Antonio, TX

4.8
3,286 Reviews
Gunn Honda in San Antonio, TX, also serving near Houston, TX and Corpus Christi, TX is proud to be an automotive leader in our community. Since opening our doors, Gunn Honda has maintained our solid commitment to our customers, offering a wide selection of cars and trucks and ease of purchase. Whether you are in the market to purchase a new or pre-owned vehicle, if you need financing options, we'll help you find a car loan that works for you! Even if you have bad credit, or are a first time car buyer, you can trust that Gunn Honda will professionally fit you into the automobile of your choice. Gunn Honda has a professionally managed Service and Parts Departments open extended hours to accommodate our customers' busy schedules; and, as always, Gunn Honda offers competitive pricing for your automotive maintenance needs. Please feel free to contact us at (888) 742-1390 if you have any questions or comments. Gunn Honda offers a full line of service areas including: New Automobile Sales Pre-owned automobile Sales Auto Loans and Financing Certified service department Full selection of Honda parts and accessories
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14610 W Interstate 10

San Antonio, TX

78249

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Showing 3,286 reviews

February 01, 2021

Had a great experience. Service representative was very nice and knowledgeable. I feel good about not being pressured to do additional services. Coffee was good but miss the donuts. More

by lgraff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Hayes
Feb 09, 2021 -

Gunn Honda responded

Thank you for choosing Gunn! So glad you had a great experience.

January 31, 2021

Chad greeted me and processed my request. I need both headlights replaced which happened in a reasonable time given that it was a busy Saturday. Additionally I asked about another issue and received usef More

by SueT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad
Feb 02, 2021 -

Gunn Honda responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. Thank you for choosing Gunn!

January 30, 2021

My first visit was not so pleasing, with the first service advisor, so I requested a different person, After I set up an appointment to take my car in for 2nd time of service Joe Esparza was awesome! More

by Rtblack22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Esparza
Feb 02, 2021 -

Gunn Honda responded

Thanks for letting us know. Glad to have you as a part of the Gunn family!

January 30, 2021

The team member was very kind and understanding when I wanted to handle all pieces of the buying process outside due to COVID-19. I’ve purchased from this dealership before and will continue. More

by henrimunoz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rigo
Feb 02, 2021 -

Gunn Honda responded

Thanks for letting us know. Glad to have you as a part of the Gunn family!

January 29, 2021

Fast, friendly and fair. Car runs so smoothly.Service Fast, friendly and fair. Car runs so smoothly. Service dept stayed in touch and kept me informed of all charges and recommendations throughout the p More

by shastalu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Morin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2021 -

Gunn Honda responded

Thank you for choosing Gunn! So glad you had a great experience.

January 27, 2021

I recently purchased a Honda CR-V touring from Gunn Honda and had a wonderful experience sales staff was knowledgeable and professional the selection of vehicles on the lot was excellent in the finance depar More

by KSmithson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : RIGO SERRANO
Feb 02, 2021 -

Gunn Honda responded

Thanks for the review! We’re glad we could provide a simple, stress-free experience for you.

January 27, 2021

Went shopping for a Honda, Billy Becka assisted us when we got there he was courteous, very knowledgeable never pushy. Friendly atmosphere. Highly recommend gunn. More

by Maria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Becka
Feb 02, 2021 -

Gunn Honda responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you!

January 25, 2021

Although I reserved an appointment time, I still had to wait 2 1/2 hours for an oil change/ tire rotation. I believe I was just placed in order of arrival without regards to an appointment. This was not More

by Loriedardis
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Dennis
Feb 02, 2021 -

Gunn Honda responded

We are truly sorry to hear that your experience was not up to the standards that we strive to provide. The needs of our customers are always our top concern. We would appreciate the opportunity to hear about your experience. Please reach out at your earliest convenience.

January 23, 2021

The service was excellent. She communicated well and kept me informed. Everything was very organized and the waiting room was clean. Thank you and see you next time More

by Solisruben
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Valague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2021 -

Gunn Honda responded

Thanks so much for the great feedback! We’re glad we could provide you with a great experience.

January 23, 2021

I bought my car at Gunn Honda and it was the most pleasurable experience. I had my car services twice. 2 oil changes, tire inspection /rotation and basic inspection. Each time it was easy to make an More

by RLO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Toepfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2021 -

Gunn Honda responded

We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you and thank you for choosing Gunn!

Jan 26, 2021 -

RLO responded

Just keep up the outstanding service you provide, thank you.

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