
Gunn Honda
San Antonio, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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AC Not Working I worked with Monica Valague and had a great experience. Monica was knowledgeable, clearly explained the AC problems, was patient and courteous. I fel I worked with Monica Valague and had a great experience. Monica was knowledgeable, clearly explained the AC problems, was patient and courteous. I felt confident I was getting the very best service. More
Toni was very accommodating. He knew I had another appointment and did everything he could to make sure I made it there on time. And I did!. He explained everything thoroughly and there were no surp appointment and did everything he could to make sure I made it there on time. And I did!. He explained everything thoroughly and there were no surprises when I checked out. Although, there was a disconnect between the online chat and the service dept. when I didn’t get contacted about confirmation, I called service and they didn’t have my appt on record. More
Purchased both of our cars from Gunn and we've taken then there for over 5 yrs now to be serviced. The service team is always fantastic, especially Dennis in express services. We appreciate the emails with d there for over 5 yrs now to be serviced. The service team is always fantastic, especially Dennis in express services. We appreciate the emails with deals (such as % off services). Would highly recommend getting your car services at Gunn Honda's service dept. More
Great job. B1 service done less than an hour. Thanks for sanitizing my CRV. Text and communication worked well. My thanks to Gunn Honda, and service dept. sanitizing my CRV. Text and communication worked well. My thanks to Gunn Honda, and service dept. More
Joe Esparza is a fantastic Service Leader! He is very professional, very caring, and very dedicated to taking care of all concerns! I am always so pleased with the technicians work! Plus they make sure professional, very caring, and very dedicated to taking care of all concerns! I am always so pleased with the technicians work! Plus they make sure even little details are attended to! I happily recommend GUNN to friends!!! More
The service was excellent, and Toni the service associate as well. He explain anything about how long it was going to take, and also kept in touch about the service that was done and the service that needed as well. He explain anything about how long it was going to take, and also kept in touch about the service that was done and the service that needed to be done . Thanks Toni More
Service department was efficient and professional. I had an appointment and my service was completed in a timely manner. They advised me on service items but didn’t pressure me to add on. an appointment and my service was completed in a timely manner. They advised me on service items but didn’t pressure me to add on. More
I"m currently serving overseas and working on getting our family back to the US. Classic Bait & Switch. Been working with James Gamez, 14 emails between on us to find the right vehicle not one about a price family back to the US. Classic Bait & Switch. Been working with James Gamez, 14 emails between on us to find the right vehicle not one about a price increase. One week before we are to return from Japan the Price jumped 1200K. Gunn is blaming COVID and manufacturing shortages. They over 40 Odysseys in stock and they bought these months before any shortages. I was never warned about any price increases. Given that I"m 14 hours ahead, communication has all been via email. 14 emails later I'm slammed by classic bait and switch, never once did anyone tell me about price increases as I tried to make this deal from the other side of the world. Are there any honest Honda dealership in San Antonio? The Honda Dealerships in Japan are much more trustworthy and you get free tea and cookies! More
GUNN IS STILL THE ONE FOR ME Outstanding!! Yes, all they deserve a five star rating especially in the mist of these trouble times.As one of regular customers who have chosen to pi Outstanding!! Yes, all they deserve a five star rating especially in the mist of these trouble times.As one of regular customers who have chosen to pick GUNN as their dealership for over 17 years, I have once again, even under unfortunate circumstances found myself to be very satisfied with my purchase outcome. Gabriel Barajas was my sales consultant. This was my first interaction with him and I found it to be always professional, pleasantly friendly sincere, patient and always in sync with the GUNN HONDA simple price no hassle client approach. This has always been my expectation I have looked forward to and depend on during each contact or sales experience any Gunn team member. Philip Kotrola was my financial person who was also thorough with my financial segment of the purchase as well as personable just as he was almost 10 years ago with my previous Honda purchased at Gunn. I'm happy to say again I was not either dissatisfied nor apprehensive about this part but only pleasantly surprised which made thus whole process that much more easier and even enjoyable. Damon Honore was the anchor that held this multi team concept approach to my purchase experience together and seamless. Even during the days that this whole ordeal took fir my wife and I to decide between two vehicles in two different classes, each of these gentlemen were patient, informative encouraging and supportive in handling any extensive questions or concerns. This may be a long-winded review but it is deserved!!! After being in a potentially serious to fatal accident with our previous Accord only a week before, this has been a blessing and given us a sense of closure over the whole ordeal. Now we have a new Gunn delivered 2020 HONDA CR-V to enjoy for years to come and bring to my one and only favorite service center manager Monica & Jessica. Thanks Gunn for keeping the best of the best at Gunn San Antonio!!! More