Gunn Honda

Fast and easy My 2016 Pilot was a total loss due to Hurricane Harvey. When shopping around Houston, I was skeptical because of the flood waters and price gauging. I My 2016 Pilot was a total loss due to Hurricane Harvey. When shopping around Houston, I was skeptical because of the flood waters and price gauging. I have family in San Antonio so decided to make the trip to Gunn. Luis reached out to me while I was price shopping online and made my online shopping experience AMAZING. Luis was able to get me exactly what I wanted when I needed it at an affordable price. I was in my new car within 1.5 hours of arriving from Houston! Thank you Gunn Honda and a special thank to Luis in sales and Tony in finance. More

Quick and easy transaction Most of the paperwork and details needed to purchase were completed over the phone or online the previous day. Contacted me a week later to ensure I w Most of the paperwork and details needed to purchase were completed over the phone or online the previous day. Contacted me a week later to ensure I was still satisfied More

Great service and great environment. It was fast friendly and treated me like a person and not just a sale.I would recommend to friends and family.Overall would be buying cars from them i It was fast friendly and treated me like a person and not just a sale.I would recommend to friends and family.Overall would be buying cars from them in the future. More

surprisingly easy, haggle-free deal I started my morning at the service center. After getting bad news about my current vehicle, I met with Rodney, and he offered me great prices on both I started my morning at the service center. After getting bad news about my current vehicle, I met with Rodney, and he offered me great prices on both an Odyssey and a Pilot. I decided to do some due diligence and test drove some Toyotas and called another Honda dealership to get a sense of the local market and prices. After dealing with heavy-handed and manipulative sales tactics elsewhere (Toyota dealerships, fwiw), it was such a relief to come back to Rodney at the end of the day. On the drive back to Gunn, I mentioned to my partner that I could've saved myself a ton of time and stress had I simply just purchased from Rodney at the beginning of the day. I purchased the exact vehicle I wanted, in the color and trim that I wanted, and at a fair price. I am completely happy, and really love the no-dicker/fair price/high volume sales approach. There's a reason that Gunn Honda moves so many vehicles!!! Well done, Rodney & Gunn Honda! More

TERRIBLE SERVICE DEPT DO NOT TRUST THESE CON ARTISTS! 0 stars! They overcharged my AC and ruined my whole system. Their "discounted" price to fix their mistake was $1800. O DO NOT TRUST THESE CON ARTISTS! 0 stars! They overcharged my AC and ruined my whole system. Their "discounted" price to fix their mistake was $1800. On a separate issue, they quoted me the wrong price over the phone and then the actual charge was $900 more expensive than what they quoted. I am so unhappy with this place and will NEVER return. More

Great experience Luis replied to my e price inquiry and contacted me promptly. He was always professiinal and courteous. The got me the lowest price that he could and Luis replied to my e price inquiry and contacted me promptly. He was always professiinal and courteous. The got me the lowest price that he could and kept in touch through the entire proccess. He was even able to get the tinting done the same day, without an extensive wait. Overall great experience. More

Surprisingly Painless From beginning to end, Luis made this transaction effortless. He didn't rest til the job of making me happy was accomplished. Always kept me informed From beginning to end, Luis made this transaction effortless. He didn't rest til the job of making me happy was accomplished. Always kept me informed of where we were in the process and never left me wondering. It's work ethics like his that make Gunn such a great dealership! More

Wonderful experience After being hit by a drunk driver last thing i needed was more headache. I went to other dealerships who were like oops it already sold. Spoke with L After being hit by a drunk driver last thing i needed was more headache. I went to other dealerships who were like oops it already sold. Spoke with Luis for days before I was available to make it. The whole experience was wonderful and now my parents even want to get a new vehicle from him. Thank you for making a bad situation good. More

Frustrated and extremely disappointed My 2006 Honda crv is car I love. But my ac compressor went out. I saw on line where there had been a recall because this part can disintegrate and me My 2006 Honda crv is car I love. But my ac compressor went out. I saw on line where there had been a recall because this part can disintegrate and metal parts and shavings get flow into the line and then that all has to be replaced. I never received a recall notice on this. I have only received the air bag recall. I was not aware of it until itl went out and I researched it on line. It advises online to request a Good Will Assistance regarding 12-072. I did this and was told that my car no longer qualified because it was over 100 thousand miles. Lovely, what a wonderful loophole to get out of helping me, especially since I was never advised of any recall. They were nice enough to wave the diagnostic fee. but would not let me speak to a supervisor or GM as I requested ,from the young lady assisting Mr Hayes, to seek resolving this issue. I am poor and work a low wage job. I told them that. There was no attempt to even help or consult some one higher up. I left there in tears. Gunn----"real simple" if you have money. But also it hurts me that they did not have the honesty and integrity to do the right thing. Very disgusted and sad! More

Outstanding Couldn't be happier with my experience at Gunn. Luis was helpful and knowledgeable. He was not pushy in the slightest. Had my 3 small boys with me Couldn't be happier with my experience at Gunn. Luis was helpful and knowledgeable. He was not pushy in the slightest. Had my 3 small boys with me along for the test rides and the paperwork etc. He bent over backwards to expedite things for me so I could get in and get out. I was treated fairly the entire way through the process including in financing. Gunn will be my first stop next time I'm in the market and I will ask for Luis by name. More