Gunn Honda

Frustrated and extremely disappointed My 2006 Honda crv is car I love. But my ac compressor went out. I saw on line where there had been a recall because this part can disintegrate and me My 2006 Honda crv is car I love. But my ac compressor went out. I saw on line where there had been a recall because this part can disintegrate and metal parts and shavings get flow into the line and then that all has to be replaced. I never received a recall notice on this. I have only received the air bag recall. I was not aware of it until itl went out and I researched it on line. It advises online to request a Good Will Assistance regarding 12-072. I did this and was told that my car no longer qualified because it was over 100 thousand miles. Lovely, what a wonderful loophole to get out of helping me, especially since I was never advised of any recall. They were nice enough to wave the diagnostic fee. but would not let me speak to a supervisor or GM as I requested ,from the young lady assisting Mr Hayes, to seek resolving this issue. I am poor and work a low wage job. I told them that. There was no attempt to even help or consult some one higher up. I left there in tears. Gunn----"real simple" if you have money. But also it hurts me that they did not have the honesty and integrity to do the right thing. Very disgusted and sad! More

Outstanding Couldn't be happier with my experience at Gunn. Luis was helpful and knowledgeable. He was not pushy in the slightest. Had my 3 small boys with me Couldn't be happier with my experience at Gunn. Luis was helpful and knowledgeable. He was not pushy in the slightest. Had my 3 small boys with me along for the test rides and the paperwork etc. He bent over backwards to expedite things for me so I could get in and get out. I was treated fairly the entire way through the process including in financing. Gunn will be my first stop next time I'm in the market and I will ask for Luis by name. More

Professional and helpful. Mr. Hernandez is the recipient of the 'big xxxx hero' award. He organized everything for me, explained the entire process in an easy to understand fa Mr. Hernandez is the recipient of the 'big xxxx hero' award. He organized everything for me, explained the entire process in an easy to understand fashion and then ran around getting all the paperwork done and I was in and out with a new car before I knew it. He got me a solid deal on my vehicle (with a trade in) which was also a great deal. Friendly and caters to your schedule I disn't give him a lot of notice and he made time for me anyways. You can't go wrong here. More

Fantastic Easiest and quickest car buying experience ever!! Very professional.....recommended to all others. Car ready on time with no hassle. I wish all oth Easiest and quickest car buying experience ever!! Very professional.....recommended to all others. Car ready on time with no hassle. I wish all other customer experiences were like this one. More

I had an awesome experience. Felix helped me and was very patient with me when I asked so many questions. He took his time when explaining features that are in my new vehicle. He Felix helped me and was very patient with me when I asked so many questions. He took his time when explaining features that are in my new vehicle. He even made sure that I was taken care of when I had my windows tinted. More

Rating of Service I received. Friendly, knowledgeable salesperson. He went out of his way to make my service experience pleasant. I truly appreciate his professionalism and willi Friendly, knowledgeable salesperson. He went out of his way to make my service experience pleasant. I truly appreciate his professionalism and willingness to value me as a customer. More

Great experience Fast, no hassle, very professional. I would buy another car from this dealer as well as recommend this dealer to others. I like my new car. Fast, no hassle, very professional. I would buy another car from this dealer as well as recommend this dealer to others. I like my new car. More

Great experience! Matt was extremely kind and friendly. No pressure at all. Very patient and if he could not answer our questions he found someone and brought them over Matt was extremely kind and friendly. No pressure at all. Very patient and if he could not answer our questions he found someone and brought them over to us to answer. Great customer service. More

Great service Gunn Honda always treats me well and truly cares about their service. They are fair and honest. They do great work while yet maintaining a quick in an Gunn Honda always treats me well and truly cares about their service. They are fair and honest. They do great work while yet maintaining a quick in and out service. More

Very good experience Both the finance and sales guy really helped me out pick my car out and talk me through the process of financing. It was a streamlined process, took v Both the finance and sales guy really helped me out pick my car out and talk me through the process of financing. It was a streamlined process, took very less time. I would definitely recommend this dealership for anyone whether they're buying a car for the first time or the sixth time! More