Gunn Honda

This is the second new Honda that we have bought from Gunn Honda. The first is a 2003 CRV for which they have provided all service and repair for the past 8 years. Their service department is excellent Gunn Honda. The first is a 2003 CRV for which they have provided all service and repair for the past 8 years. Their service department is excellent. This purchase was a new 2011 Accord. We enjoy the car buying experience at Gunn very much. Their one price sales system is haggle and hassle free. Roger Munt in sales and Scott in finance both provided excellent customer service. Gunn's commitment to customer service and satisfaction consistently rises to the level of excellence. Gunn Honda is definitely our car dealer of choice. More

We recently purchased a 2011 Honda Pilot from Gunn Honda and it was the best car buying experience we have EVER had from start to finish! Damon Honore did an amazing job keeping us well informed and his cus and it was the best car buying experience we have EVER had from start to finish! Damon Honore did an amazing job keeping us well informed and his customer service is outstanding. I can not stress enough that having him as a salesperson made us feel comfortable through out the whole process, and not doubt Gunn Honda for a momment. Not only is the facility very nice, but everyone we dealt with was professional and courteous. Its funny how our friends and family compliment our new new vehicle and all we can talk about to them is our experience making the purchase. We definitley recommend Gunn Honda to our family and friends. GUNN HONDA THE WAY CAR BUYING SHOULD BE!! More

I had the Greatest Experience with Mike Lents & Claudette Perkins in which both Sales persons exceeded my expectations by listening to what I said & got what I wanted. They are both wonderful peopl Claudette Perkins in which both Sales persons exceeded my expectations by listening to what I said & got what I wanted. They are both wonderful people that I had the pleasure to purchase my vehicle from the GUNN Honda Dealership. I also wanted to thank Shiela Eubank in the (Service Dept) for introducing me to them for my newest Purchase. Thanks a Million I will be telling family & friends to come see you all. Your The Best Thanks Again Mike Vasquez More

Martin made me feel comfortable and relaxed to buy a car. He was very knowledgable and professional. It was my first time buying a car and I felt Martin had my best interest in mind during the entire process He was very knowledgable and professional. It was my first time buying a car and I felt Martin had my best interest in mind during the entire process of buying a car. Thanks Martin for all your help in buying my new CRV. More

Well taken care of, nice variety of cars and price range, good follow up, happy with car and service. Windows were able to be tinted on day of pick up which was day after first seeing car. Credit check was q good follow up, happy with car and service. Windows were able to be tinted on day of pick up which was day after first seeing car. Credit check was quick with online credit option. Overall great experience! More

this is the second used car I have bought from Mike Lentz at gunn honda. Both times he went above and beyond to help me purchase the car that was right for me. Everyone I have come into contact with @ gunn h at gunn honda. Both times he went above and beyond to help me purchase the car that was right for me. Everyone I have come into contact with @ gunn honda has always been very friendly and helpful, without being overbearring. If i was just looking, and wanted to be left alone, they were fine and did not keep harrassing me. If i needed anything or just wanted some more information, they were always available to help assist me. I am now a loyal customer More

I can’t begin to tell you how disappointed I am in Gunn Honda in San Antonio, TX. Civil words cannot begin to express my displeasure. I have lodged a complaint of my treatment with Autotrader.com and will Honda in San Antonio, TX. Civil words cannot begin to express my displeasure. I have lodged a complaint of my treatment with Autotrader.com and will find other avenues to express the unethical behavior of the firm you work for. I was driving home from work when you called and I was just thinking that the car had been sold out from under me and then the phone rang with your call. I am sorry that you had to take the brunt of my anger and listen to many years of Marine Corps training on how to chew a-- but you desired every bit of it. It was your responsibility to take care of me and you did NOT. If you were in combat with me you would not survive long. Talk about not having a person’s back. 32 years in the military fighting for people like you and you do this s---!!!! As for Fr--k, he can kiss my ruby red A-- . I talked to him last evening and he assured me that we were on target to consummate this deal. Did securing financing through another source P--- him off or what!! I offered to put money down via a credit card but you and Fr--k said that would not be necessary. Well, I can see why!! Had I put money down you would not have been able to SELL IT OUT FROM UNDER ME!!!! You said the car had been removed from the sales lot. I am really ticked off here. I could have put the total amount for the 2008 Honda Pilot on one of the credit cards I possess. It is no wonder used car salesman have such lousy reputations!!!!!!! And I was civil the whole time thinking I was dealing with good people!! HA! What a joke on me!!!! I would have let you finish your pathetic speech on the telephone but I lost cell service and you did not have the xxxxx to call me back. My wife and I made special arrangements to have a friend drive the eight hours it would take, people made exceptions to their schedules for us and you pull this crap. We called our 9 year old granddaughter and told her we were coming and now we are not. You and Gunn Honda are a real piece of work. As unethical a group as I have EVER dealt with. Tell your used car manager also. In fact give me his name and e-mail and I will tell him myself. Send me the name of your general manager/owner and I will tell him what I think also. I would not buy a car from Gunn Honda even if you offered one for thousands less. I can’t stand unethical people and especially people that do not stand behind their word. It is no wonder this country is going to h--- when there are people like those that work at Gunn Honda. Have a nice life!!! (not really) Do NOT deal with this auto dealership.......... More

My husband and I were recently looking for a used car and happened to stop by Gunn Honda. The salesman that approached us very friendly and not pushy at all. He patiently followed us around the lot and ans happened to stop by Gunn Honda. The salesman that approached us very friendly and not pushy at all. He patiently followed us around the lot and answered any and all questions we had. When I was ready to look at a car, he let us take our time and remainded patient. Jaime was very personable with us as well. We ended up buying a Honda Civic SI. The vehicle is in great shape and is everything we wanted in a car. Scott, in finance was wonderful too. He took his time with us and explained all of our options to us. The whole process was very easy and I would recommend this dealership to all of my friends and family!! More

It is always a pleasure to bring my 2008 CRV in for required service. There is no is no pressure for puurchasing extra service like other dealers in San Antonio. A few times I arrived at the dealersh required service. There is no is no pressure for puurchasing extra service like other dealers in San Antonio. A few times I arrived at the dealership it was busy. That just tells me I am getting service at the right place. I will always bring my vehicle to Gunn for service and, when I am ready, my next purchase will be at Gunn Honda. More

I thought this was a good dealership. Gunn Honda is darn good at making you feel like you're getting a great deal. You can get an honest and better deal somewhere else. There One Price Is A JOKE if it is no good at making you feel like you're getting a great deal. You can get an honest and better deal somewhere else. There One Price Is A JOKE if it is not honest! I bought a 2009 Accord EX-L 6cyl and added 18" wheels and tires and paid over $3,200.00 for them. I called the Parts Department and asked them how much where the original tires and wheels that came off the car they said they are $2,760.00. Total for all the accessories I bought came to over $4,800.00 in accessories alone. The original tires and wheels I did not get back that came off that car. They kept the original tires and wheels without telling me and I did not get any credit for them. I forgot to ask until a few days later. When I called them about this after I paid for them on the MSR Standard Equipment at no extra cost on the sticker price. The sales manger told me they sent the tires and wheels back to Honda and only got $1,000,00 for them. I lost $2,760.00 in tires and wheels. Are we sure they are not in the back room waiting to be resold that I paid for? I will spread the news about this place and reviews if this is not resolved. I should have done my homework before and after I left this dealership, Buyer Beware Unhappy Screwed Customer! More