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Gunn Honda - Service Center

San Antonio, TX

4.8
2,130 Reviews
Call Service Center (210) 361-9784

2,130 Reviews of Gunn Honda - Service Center

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July 23, 2025

Great experience. Service was fast. Staff were friendly. I Will be back in the future. More

by Edls12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toni Simpson
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July 19, 2025

Great and efficient service. Rosa is always very informative and professional, and we appreciate the updates. More

by CNMO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosa Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 22, 2025 -

Gunn Honda responded

Thank you for the kind words! We're glad to hear you consistently receive great and efficient service from Rosa. Her professionalism and clear communication are what we strive for, and we truly appreciate your continued trust in our team.

July 16, 2025

I've been bringing my vehicle here for over 10 years. I love the service and work quality. More

by cclkat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mason Gonzales/590*W*
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Jul 17, 2025 -

Gunn Honda responded

Thank you for your incredible loyalty over the past 10 years! We’re honored to be your trusted service provider and are proud that you appreciate the quality of our work. We look forward to many more years of serving you and your vehicle!

July 15, 2025

This Honda dealership is excellent! They have wonderful customer service and really make sure to take care of our vehicle! More

by San
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Valague
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 17, 2025 -

Gunn Honda responded

Thank you for the great review! We’re thrilled to hear that our team provides excellent customer service and takes great care of your vehicle. Your satisfaction means a lot to us, and we look forward to continuing to serve you!

July 11, 2025

Came in today for routine maintenance and working with Adrian helped to save me time and money. He spent time researching the cars maintenance history to figure out exactly what was needing to be done. He More

by longhornlady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian
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Jul 17, 2025 -

Gunn Honda responded

Thank you for sharing your experience! We’re delighted Adrian was able to save you time and money by carefully reviewing your car’s maintenance history. His professionalism and knowledge truly reflect our commitment to excellent service. We’re honored to have you as a loyal Gunn Honda customer for life!

July 11, 2025

The service guy was very helpful, he kept me informed during the service, also helped when I forgot my discounts, he helped get me a credit back, quickly and effectively! Very happy! He did excellent! More

by Tamatha.tate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Toepfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 17, 2025 -

Gunn Honda responded

Thank you for your wonderful feedback! We’re glad to hear our service team kept you informed throughout your visit and quickly helped you recover your discounts. It’s great to know you had such a positive experience. We appreciate your kind words and look forward to serving you again!

July 11, 2025

This service was quicker than previous services which was appreciated since waiting for vehicle. Thank you! More

by cmlduarte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosa Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 17, 2025 -

Gunn Honda responded

Thank you for your feedback! We’re glad to hear that your service was quicker this time and that the reduced wait time made a difference. We appreciate your patience and look forward to continuing to provide efficient service for you!

July 10, 2025

Toni Simpson is my service writer and he always gives me the best service. Always informative fast and helpful. Many thanks to Toni More

by aleeretiree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toni Simpson
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Jul 17, 2025 -

Gunn Honda responded

Thank you for sharing your experience! We’re thrilled to hear that Toni Simpson consistently provides you with fast, informative, and helpful service. He truly values your trust and support. We’ll be sure to pass along your kind thanks to Toni!

July 06, 2025

The car inspection, before the repair, was complete and as expected, no up-sale. Cost estimate was right on the money,. Clean waiting room with free coffee, tea, coco, and bottled water. The post repair re More

by florinram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosa Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 17, 2025 -

Gunn Honda responded

Thank you for the detailed review! We're so glad to hear your experience was transparent, timely, and comfortable from start to finish. No pressure, accurate estimates, a clean waiting area, and clear post-repair communication are exactly what we strive for. We appreciate your trust and look forward to serving you again!

July 02, 2025

Joe has always been attentive and very responsive with my needs when it comes to service. More

by rg01720
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Toepfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 02, 2025 -

rg01720 responded

The Joe I worked with is Joe Esparza not Joe Toepfer.

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