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Gunn Honda - Service Center

San Antonio, TX

4.7
2,115 Reviews

2,115 Reviews of Gunn Honda - Service Center

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June 09, 2025

Great customer service and great service. Car feels grew and better than other Honda dealerships i have gone to for service More

by sm78704tx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Toepfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2025

Regardless of if I visit the dealership or the Service Center, Gunn Honda always treats me with respect and is transparent about how they're trying to provide the best possible service they can. More

by D. Dean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosa Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert
June 06, 2025

Professional courteous help. Open lines of communication at all times. I recommend this SA dealership. More

by gh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis
June 05, 2025

We have purchased several vehicles from Gunn Honda, and they have always been easy to work with. Prices are reasonable and fair. Service department is timely and sends updates during service. Appointments More

by Mom-mobile
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert in service department
June 04, 2025

Ive been with this dealership for decades and wouldn't go anywhere else. My advisor Toni Simpson exceeds my expectations and he goes above and beyond. More

by Tracyc374
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toni Simpson
June 02, 2025

Toni Simpson at Gunn’s Honda is the person to go with whenever you need to have your vehicle service. He explains what needs to be done and what can wait to be done at a later time in a way that you can More

by maryandjim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toni Simpson
Jun 04, 2025 -

Gunn Honda responded

Thank you so much for your detailed and thoughtful review! We’re thrilled to hear that Toni Simpson provided such an outstanding service experience at Gunn Honda. His clear communication, honesty, and dedication to keeping customers informed truly reflect our values. We’re proud to have him on our team and grateful for your trust. Your kind words mean a lot—thank you for choosing us!

May 29, 2025

I really love how easy it is to drop off my car and pick it up with no problems. Excellent service overall. More

by TerryatHonda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosa Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2025 -

Gunn Honda responded

Thank you for your wonderful feedback! We’re delighted to hear that dropping off and picking up your car has been easy and hassle-free. Providing excellent service and a smooth experience is our top priority. We truly appreciate your kind words and look forward to serving you again!

May 27, 2025

Best service department ever! ! ! And Chanti Vong awesome service tech very professional, friendly and knowledgeable . Thanks again Chianti Vong and Gunn Honda 👏🏽 More

by SVAvalos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chanti Vong
May 27, 2025 -

Gunn Honda responded

Thank you for the amazing review! We're thrilled to hear that you had such a positive experience with our service department. Chanti Vong truly is a valued member of our team, and we're glad their professionalism and knowledge made a great impression. We appreciate your support and look forward to serving you again at Gunn Honda!

May 26, 2025

A wonderful experience. Thank you for taking care of my CRV. So quickly. I will definitely be back for all my other services with you. More

by Chross2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Toepfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

Gunn Honda responded

Thank you for your kind words! We're so glad to hear that you had a wonderful experience and that we could take care of your CR-V quickly and efficiently. We truly appreciate your trust in us and look forward to serving you again for all your future service needs!

May 26, 2025

More interested in making a buck, only 6500 miles on the vehicle yet had a rear differential oil change shoved down when it’s not due until 15K max. More

by armadillotx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
May 27, 2025 -

Gunn Honda responded

Thank you for your feedback. We're sorry to hear about your recent experience and understand your concerns regarding the recommended rear differential service. Our goal is always to provide honest, transparent guidance based on both manufacturer guidelines and vehicle condition. We appreciate you bringing this to our attention and will review our communication to ensure services are clearly explained and appropriately timed. Please feel free to reach out directly so we can address this further and regain your trust.

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