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Gunn Honda - Service Center

San Antonio, TX

4.8
2,121 Reviews

2,121 Reviews of Gunn Honda - Service Center

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July 02, 2025

Joe Esparza and this team of professionals at Gunn Honda were amazing. They fixed my Honda Accord and did so within a couple of hours. Always courteous and professional, I highly recommend them for all your More

by Sanchez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Esparza
July 02, 2025

Joe has always been attentive and very responsive with my needs when it comes to service. More

by rg01720
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Toepfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2025 -

rg01720 responded

The Joe I worked with is Joe Esparza not Joe Toepfer.

July 01, 2025

Great customer service. Joe Esparza is always very professional and courteous. We are repeat customers and will definitely go back for future purchases and service. More

by Megan21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Esparza
June 29, 2025

I’ve been doing business with this dealership since 1997, always excellent service & staff are all friendly & informative. I definitely this dealership! More

by Lunchieb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby
June 23, 2025

I bought my vehicle at this dealership 6 years ago, and it was such a good experience that I plan on getting my next vehicle from them as well. I also recently took it into the service department for an oi More

by DeloraJo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian
Jun 26, 2025 -

Gunn Honda responded

Thank you for your continued loyalty over the past six years! We're honored that your original vehicle purchase left such a lasting impression, and we're thrilled to hear you're planning to return for your next one. We're also glad Adrian provided exceptional service during your recent visit—going above and beyond is what we aim for. We truly appreciate your kind words and look forward to serving you again soon!

June 21, 2025

Although I purchased my used Honda CRV from another dealership, I've trusted only Gunn Honda for all of my service work. All of my interactions for the last 4 years have been consistently warm, profe More

by WendyFlores
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosa Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Esparza
Jun 26, 2025 -

Gunn Honda responded

Thank you so much for your heartfelt review and continued trust in Gunn Honda over the past four years! We're honored that you've chosen us for all your service needs, even though you purchased your CRV elsewhere. It means a lot to know our team has consistently provided warm, professional, and pressure-free service you can truly trust. We’re thrilled to hear you’re planning your next vehicle purchase with us—and we’ll be sure to pass your kind words along to Joe Esparza. He’ll be so glad to hear he made such a positive impact!

June 09, 2025

Great customer service and great service. Car feels grew and better than other Honda dealerships i have gone to for service More

by sm78704tx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Toepfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2025 -

Gunn Honda responded

Thank you for the great review! We’re so happy to hear that your car feels great and that our service stood out compared to other Honda dealerships you’ve visited. Providing excellent customer care and quality work is our top priority. We appreciate your trust!

June 07, 2025

Regardless of if I visit the dealership or the Service Center, Gunn Honda always treats me with respect and is transparent about how they're trying to provide the best possible service they can. More

by D. Dean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosa Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert
Jun 18, 2025 -

Gunn Honda responded

Thank you for your thoughtful review! We’re honored to have earned your trust and truly appreciate your kind words about our consistency and transparency. Whether you visit the dealership or the Service Center, we’re always committed to delivering respectful, honest, and top-quality service.

June 06, 2025

Professional courteous help. Open lines of communication at all times. I recommend this SA dealership. More

by gh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis
Jun 18, 2025 -

Gunn Honda responded

Thank you for your kind feedback! We're so glad to hear that you experienced professional and courteous service, along with clear communication throughout your visit. Your recommendation means a lot to us, and we look forward to serving you again in the future!

June 05, 2025

We have purchased several vehicles from Gunn Honda, and they have always been easy to work with. Prices are reasonable and fair. Service department is timely and sends updates during service. Appointments More

by Mom-mobile
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert in service department
Jun 18, 2025 -

Gunn Honda responded

Thank you for your continued trust and loyalty! We're thrilled to hear that your experiences with Gunn Honda have consistently been positive, from fair pricing to easy appointments and timely service. It means a lot to us that you’ve chosen us for multiple vehicle purchases. We truly appreciate your support!

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