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Gunn Honda - Service Center

San Antonio, TX

4.8
2,138 Reviews
Call Service Center (210) 361-9784

2,138 Reviews of Gunn Honda - Service Center

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August 10, 2025

Great customer service, parts replacement cost was a little high for a battery but par for the course as far as dealer prices go. More

by Up_501
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toni
Report | Print
Aug 12, 2025 -

Gunn Honda responded

Thank you for your feedback! We’re glad to hear you received great customer service during your visit. We understand dealership pricing can be higher for certain parts, and we truly appreciate your understanding and trust in our team.

August 10, 2025

Alexis is always friendly, respectful of my time and always professional. I appreciate his willingness to listen to me when I have issues with my car. More

by lydiahogan63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis
Report | Print
Aug 12, 2025 -

Gunn Honda responded

Thank you for recognizing Alexis! We’re glad to hear he consistently treats you with friendliness, professionalism, and respect for your time. Your trust in his ability to listen and address your car concerns means a great deal to us.

August 10, 2025

I have always been satisfied with their service. Chanti is the best!!! Love my Honda! More

by jwaibel1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chanti
Report | Print
Aug 12, 2025 -

Gunn Honda responded

We’re delighted to hear you’ve consistently been satisfied with our service! Thank you for recognizing Chanti’s hard work—she’ll be thrilled to know she made such a positive impact. We’re so glad you’re enjoying your Honda!

August 09, 2025

Rosa did a great job keeping us fully informed of the repair work being performed. More

by Stevesundby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosa Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 12, 2025 -

Gunn Honda responded

We’re glad to hear Rosa kept you fully informed throughout your repair process. Communication is so important, and we’re happy she made your experience smooth and transparent. Thank you for sharing your feedback with us!

August 05, 2025

Very professional & knowledgeable workers that know their profession. They let you know what is maintenance is going to be made to your vehicle & they let you know what preventable maintenance needs to be do More

by trs.roosteristhebest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosa Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Parish Malone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Morin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Pendergrass-Esparza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donny Penn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Toepfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Valague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Toni & Rosa are very knowledgeable and professional that know their stuff when it comes to keeping your Honda running smoothly. You Rock‼️
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Aug 05, 2025 -

Gunn Honda responded

Thank you for the thoughtful review! We’re glad to hear that our team’s professionalism and expertise stood out during your visit. Keeping you informed about your vehicle’s maintenance is important to us, and we’re happy to help ensure your Honda stays in great condition for the road ahead. We appreciate your trust and look forward to serving you again!

July 31, 2025

I was pleased by the courteous, professional service received during a visit for vehicle maintenance. More

by Bee
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert
Report | Print
Aug 05, 2025 -

Gunn Honda responded

Thank you for your kind words! We’re so glad to hear that you had a positive experience during your maintenance visit. Providing courteous and professional service is always our goal, and we appreciate you taking the time to share your feedback. We look forward to serving you again!

July 24, 2025

This was my first service call at Gunn Honda after my purchase of a 2025 Ofyssey. Albert was great and my service was done in less than 1 hour. Would definitely recommend Gunn Honda service! More

by flyergirl8810
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert
Report | Print
Jul 24, 2025 -

Gunn Honda responded

Thank you for your feedback! We’re glad your first service visit at Gunn Honda went smoothly and that Albert provided great care. Getting you in and out in under an hour is what we aim for! We appreciate your recommendation.

July 23, 2025

Gunn is honest. They do what they promise. You know the cost beforehand. Toni Simpson has always been respectful, courteous, and helpful. More

by Joseph K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toni Simpson
Report | Print
Jul 24, 2025 -

Gunn Honda responded

Thank you for the kind words! We’re proud to be known for honesty and transparency, and it’s wonderful to hear Toni Simpson consistently provides respectful and helpful service. We truly appreciate your trust and continued support!

July 23, 2025

Great experience. Service was fast. Staff were friendly. I Will be back in the future. More

by Edls12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toni Simpson
Report | Print
Jul 24, 2025 -

Gunn Honda responded

Thank you for the great feedback! We’re glad to hear you had a positive experience with fast service and friendly staff. We look forward to welcoming you back in the future and appreciate you choosing us!

July 19, 2025

Great and efficient service. Rosa is always very informative and professional, and we appreciate the updates. More

by CNMO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosa Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 22, 2025 -

Gunn Honda responded

Thank you for the kind words! We're glad to hear you consistently receive great and efficient service from Rosa. Her professionalism and clear communication are what we strive for, and we truly appreciate your continued trust in our team.

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