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Gunn Honda - Service Center

San Antonio, TX

4.8
2,105 Reviews

2,105 Reviews of Gunn Honda - Service Center

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April 21, 2020

Superb service Took my 2018 for service 9:15 am on the 18th where I was met with a friendly introduction as soon as I drove up. My service Mgr was awesome. She kep More

by pfhale2112
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosa Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2020 -

Gunn Honda responded

Thank you so much! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. Thanks again for choosing Gunn!

April 21, 2020

Enjoyed my service representative. Very knowledgeable Enjoyed my service representative. Very knowledgeable and respectful. Five stars. Will use this service again in the coming months and so will More

by Happy
Recommend Dealer
Yes
Employees Worked With
Tony
Apr 22, 2020 -

Gunn Honda responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Thank you for choosing Gunn!

April 18, 2020

My annual PM visit went w/o any hitches as usual. My service advisor even honored an email from Gunn Honda that provided a discount the day after I took my car in. Now that’s what I call GREAT service!! More

by Mark M
Recommend Dealer
Yes
Employees Worked With
Monica Valague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2020 -

Gunn Honda responded

Thanks for the review! We’re glad we could provide a simple, stress-free experience for you.

April 17, 2020

In this days with everyone being so careful about keeping distance and everything sanitized your dealership did an outstanding job. I felt very well taken care of GREAT SERVICE. PERSONAL AND PROFESSIONAL A More

by Acmatyear
Recommend Dealer
Yes
Employees Worked With
Rosa Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul. Mechanic service dept
Apr 17, 2020 -

Gunn Honda responded

Thanks for letting us know! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received.

April 15, 2020

Went in without an appointment. Service representative was very accommodating. She went over the needed repairs and charges. She is a great asset to Gunn Honda. More

by Ginger
Recommend Dealer
Yes
Employees Worked With
Rosa Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2020 -

Gunn Honda responded

Thanks for letting us know! We’re glad we could provide you with a great experience.

April 14, 2020

My service representative Joe went above and beyond and quickly took care of the problem with my battery. Best service I've ever receive from a dealership service department. More

by jrmeam02
Recommend Dealer
Yes
Employees Worked With
Joe Toepfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2020 -

Gunn Honda responded

Thanks for the great review! We’re glad we were able to provide you with a great customer service experience. Thank you for choosing Gunn!

April 10, 2020

I took my odyssey in for the A1 service and a safety recall. My service advisor explained all that was on the A1 maintenance schedule and cost. He also explained what the recall would entail. While I More

by Dave
Recommend Dealer
Yes
Employees Worked With
Alexis 5 Stars
Apr 13, 2020 -

Gunn Honda responded

Hi Dave! Thank you so much for your positive feedback! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. Thanks for choosing Gunn!

April 05, 2020

Friendly, Flexible Service They do the job right, and do their best to accommodate your schedule and requirements. Joe E explains everything and always tries to do something ext More

by Raj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Esparza
Apr 06, 2020 -

Gunn Honda responded

Thanks for the great review! We’re glad we were able to provide you with a great customer service experience.

April 02, 2020

I was waited on promptly. Very friendly staff. My car issues were taken care of.i was given an explanation about the warranty on my battery I decided to buy a new battery More

by Jean.hays.66
Recommend Dealer
Yes
Employees Worked With
Heath
Apr 06, 2020 -

Gunn Honda responded

Thank you so much! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. So glad you had a great experience.

April 02, 2020

Our service manager was very efficient in getting the services we needed. She explained what needed to be done with us understanding. Thank you Rosa. More

by jesse_gonzales24
Recommend Dealer
Yes
Employees Worked With
Rosa Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2020 -

Gunn Honda responded

Thanks for letting us know, Jesse! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received.

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