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2,117 Reviews of Gunn Honda - Service Center
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March 09, 2020
Very quick service. There is a nice waiting area with coffee or hot chocolate. They even had Krispy Kreme doughnuts. They salute veterans with a military discount. coffee or hot chocolate. They even had Krispy Kreme doughnuts. They salute veterans with a military discount. More
by Greg
Employees Worked With
March 06, 2020
Fantastic! Went to Gunn service department for the first time. Gold team rep was there to assist. Very friendly and courteous. They said it would an hour and i Went to Gunn service department for the first time. Gold team rep was there to assist. Very friendly and courteous. They said it would an hour and is was done earlier. They were very efficient and knowledgeable and showed me exactly what they serviced. Great experience. More
by Ed
March 03, 2020
Best Honda Service in San Antonio Monica Valague and the Gunn Honda Service Department always provide the best service and I always take our van there. I very much appreciate the milit Monica Valague and the Gunn Honda Service Department always provide the best service and I always take our van there. I very much appreciate the military discount, too. More
by MiniVan
Employees Worked With
March 02, 2020
Rosa was thorough in her explanation of the service my Element needed. She was professional and courteous. I was able to get my appointment promptly. Element needed. She was professional and courteous. I was able to get my appointment promptly. More
by Tina Ramirez
Employees Worked With
March 01, 2020
Gunn disappoints again So got on-line and scheduled an oil change for 8 AM. Show up at the dealership and low and behold they don't take oil change reservations - it would b So got on-line and scheduled an oil change for 8 AM. Show up at the dealership and low and behold they don't take oil change reservations - it would be 1-1/2 hours to get my car in. Talk about bait and switch!! Gunn pulls every sleazy, slimy cliché of a car dealer you can think of. I even used them to fix my fender bender at Gunn Collision - was supposed to take 1 week but it wasn't until 2 weeks later that they finally had my car repaired. Funny all the other body shops told me 2 weeks but I fell for the 'We are a Honda Dealer and have the parts in stock' that would make the fix go faster. (to be honest - I was satisfied with the repair - just not the length of time it took) I have used Gunn Honda 3 times and all 3 times they did not even come close to their promises. Unfortunately they are the Honda dealer closest to me - but I will be driving out of my way to avoid them in the future. FYI - their on-line schedulers do NOT connect to their actual schedules - you must call and talk to a person to schedule actual service - happened for the oil change and when I booked on-line for the collision center. When I showed up at the collision center for my 'appointment' I was told the on-line system doesn't really work and they could not get me in. fortunately I made enough of a stink about their on-line appointment system that they found a way to 'squeeze' me in. Do yourself a favor a go to a dealership that actually wants your business...Mike M More
by mikeemcginnis
Employees Worked With
Did not get names - not the customer service person fault
March 01, 2020
Gunn Honda has truly earned my business. 2012 Mr Howard Shorter sold me a new Pilot Touring and I would recomend him to anyone to provide you honest, product knowledge and the best price for the vehicle th Shorter sold me a new Pilot Touring and I would recomend him to anyone to provide you honest, product knowledge and the best price for the vehicle that fits your needs. Mr Alexis Mendoza is one of the best Service Advisers that continues to show genuine interest in providing professional advice in the service of my vehicle! Thank you Gunn Honda! More
by Youngsa
Employees Worked With
Alexis Mendoza
February 29, 2020
Joe did a great job. Gave me a lift home after dropping to drop off my car for service. Gunn Honda is fantastic. I’ve bought 3 Accords and two new civics there over the last 25 years. to drop off my car for service. Gunn Honda is fantastic. I’ve bought 3 Accords and two new civics there over the last 25 years. More
by garryconway
Employees Worked With
February 29, 2020
I have consistently patronized Gunn Honda for my service needs. Rosa (and the Gold Team) satisfactorily take care of my service updates as they come due. needs. Rosa (and the Gold Team) satisfactorily take care of my service updates as they come due. More
by eleanors.jordan
Employees Worked With
February 28, 2020
Since residing in San Antonio I have bought 2 cars from them. I am very satisfied with ALL my dealings with them and without hesitation recommend them to anybody who wants value for what s/he pays! them. I am very satisfied with ALL my dealings with them and without hesitation recommend them to anybody who wants value for what s/he pays! More
by pd
Employees Worked With
Other Employees :
Dennis Hayes, David Cameron
