Gunn Honda - Service Center

Waiting time too long, just for an oil change, service agent was professional and friendly, but waiting time sucks, every time that my car needs service Waiting ti too long, just for an oil change, service agent was professional and friendly, but waiting time sucks, every time that my car needs service Waiting time is longer. More

Checkup I was promised it would all be done in an hour and it only took 45 minutes! That made me happy! Denise was very professional and nice! I was promised it would all be done in an hour and it only took 45 minutes! That made me happy! Denise was very professional and nice! More

Good service Monica, the service tech assisted us in getting a loaner vehicle. We were able to get our vehicle sooner. The whole experience was good. We have us Monica, the service tech assisted us in getting a loaner vehicle. We were able to get our vehicle sooner. The whole experience was good. We have used Gunn Honda for years. More

Quick visit for inspection Pulled into the service araa, Johnny was there quickly to talk about my reason for the visit. He explained the different ways to renew my registratio Pulled into the service araa, Johnny was there quickly to talk about my reason for the visit. He explained the different ways to renew my registration. Saved me a visit to HEB or the assessor. More

Quick They were helpful, quick, and kind. I've never had a poor experience here. It could have been a longer wait but they made sure to take my schedule int They were helpful, quick, and kind. I've never had a poor experience here. It could have been a longer wait but they made sure to take my schedule into consideration. More

Front end alignment Had an appointment for 8 am. When my service was done no one came to let me know my car was ready. I went and asked after a 1/2 hour after I saw it s Had an appointment for 8 am. When my service was done no one came to let me know my car was ready. I went and asked after a 1/2 hour after I saw it sitting outside. People were nice though. More

after my service. After getting my car serviced on Friday on Monday a few service lights came on and not knowing what’s going on I called the dealership service departm After getting my car serviced on Friday on Monday a few service lights came on and not knowing what’s going on I called the dealership service department and told them my concerns. Did not offer for me to come in today (monday) but looked for appointments the next day. I feared for my safety and it was clear no one cared that I was driving a car where no one knew what was going on. So disappointed. I just moved out here and so far I don’t plan on coming back to this dealership if this is how you treat your Honda customers. More

Exceptional customer service We truly appreciate the professionalism and excellent customer service provided by Gunn. They always do exceptional work on our cars and inform us abo We truly appreciate the professionalism and excellent customer service provided by Gunn. They always do exceptional work on our cars and inform us about reasonable timelines and options but don’t pressure us anytime our cars need additional work. Thank you for being a car care professional we can always count on! More

Honda service In and out 2 hours great service oil change and alignment had no issues great service always at Gunn Honda couldn’t have been any better In and out 2 hours great service oil change and alignment had no issues great service always at Gunn Honda couldn’t have been any better More

Love Gunn Honda My sales person was amazing have only need to go back for a recall done. Amazing service took care of me when I first walk in and again for the recal. My sales person was amazing have only need to go back for a recall done. Amazing service took care of me when I first walk in and again for the recal. More