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Gunn Honda - Service Center

San Antonio, TX

4.7
2,096 Reviews

2,096 Reviews of Gunn Honda - Service Center

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October 18, 2018

Always great service Joe worked patiently to get both maintenance and repairs complete. He contacted the insurance company and went to bat for us. Great working with him More

by Cruising Mama
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Esparza
Oct 19, 2018 -

Gunn Honda responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

October 17, 2018

My experience with Gunn Toni Simpson was extremely nice, professional, courteous, and helpful. He went above and beyond to assist us. He is an asset to your company. We hop More

by JPG0305
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Morin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Toni Simpson
Oct 17, 2018 -

Gunn Honda responded

Thank you! We’re glad Toni could take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!

October 14, 2018

Short waiting period time was as quoted professionally Waiting time was as quoted. Problem was clearly explained by Mr. Toepher. I had problems starting car was afraid I would be rejected because I didnt More

by Aguilar4441
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Simpson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Toepfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2018 -

Gunn Honda responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

October 11, 2018

Gun honda service I was explained everything in detail of what my services were going to consist of and very impressed that they weren't trying to push any other servic More

by Civicfun123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chanti Vong, express service manager
Oct 11, 2018 -

Gunn Honda responded

Thanks for letting us know. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you!

October 11, 2018

Prompt and courteous service by the Green Team every time! The reason, that we continue to return to Gunn Honda to have our Honda vans serviced is for one reason, Mr. Parish Malone. Every single time he goes a More

by LizCook
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Parish Malone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The free massage by Mary Lee in the lobby is a nice bonus, and all other Green Team staff!
Oct 11, 2018 -

Gunn Honda responded

Thank you! We’re glad Parish could take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!

October 11, 2018

Great Service The service department is top notch. Everyone you deal with is friendly and helpful. I like that they listen to your concerns. Then they ask good ques More

by Tim5904
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Toepfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2018 -

Gunn Honda responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

October 09, 2018

Great customer care Rosa Rodriguez took great care of me and my Honda pilot. She answered all the questions along with great service in a timely manner. Thank you so m More

by Bets
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosa Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2018 -

Gunn Honda responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

October 08, 2018

state inspection I came in on a Sat not feeling well and the gentleman who helped me got me in and out. He was friendly and very personable. I appreciate his pati More

by hondagirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Vrba
Oct 08, 2018 -

Gunn Honda responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

October 08, 2018

Fast and incredibly professional service I have visited Gunn's vehicle service a couple of times for routine engine diagnostics, and I was pleased each time. I was met by the Alexis, the expr More

by delsol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosa Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Parish Malone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Morin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Pendergrass-Esparza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donny Penn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Toepfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Valague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2018 -

Gunn Honda responded

Thanks for letting us know. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you!

October 05, 2018

Professional and thorough Repaired the gear shift handle quickly and the same day. They figured out where the issue was on the noise. Offered a complimentary shuttle. Got the r More

by Maxbrad65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Toepfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2018 -

Gunn Honda responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

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