2,096 Reviews of Gunn Honda - Service Center
Quick service Monica and the service technicians were able to get my vehicle maintenanced quicker than usual. You are very appreciated for giving me more time with Monica and the service technicians were able to get my vehicle maintenanced quicker than usual. You are very appreciated for giving me more time with my family. God bless you. More
CVT Recall We've had the Honda for over a year and had to take it in only twice before. Tire fix. And as always as soon as I drove up a service manager met me We've had the Honda for over a year and had to take it in only twice before. Tire fix. And as always as soon as I drove up a service manager met me ready to take care of anything I needed. For the second time in a row it was Garland. Great guy. Took my information, ask what else he could do for me and was on my way. What I thought would take 4 hours only took an hour-and-a-half. Terrific service. The service area is the nicest I've ever dealt with. More
Service Department; Ms. Rosa Rodriguez Ms. Rosa Rodriguez in the service department took excellent care of us and our vehicle during our visit for scheduled maintenance of our vehicle. We Ms. Rosa Rodriguez in the service department took excellent care of us and our vehicle during our visit for scheduled maintenance of our vehicle. We have been served by Ms. Rodriguez several times and our experiences have always been positive/pleasant. What a great asset Ms. Rodriguez is to your dealership ! More
Outstanding Customer Service!!!! Outstanding Service and Excellent Customer Service!!!! Just got back from overseas, Manny Morin welcomed us with opened arms. He ensured that my vehic Outstanding Service and Excellent Customer Service!!!! Just got back from overseas, Manny Morin welcomed us with opened arms. He ensured that my vehicle was taken care right away even without an appointment. Kept me informed the entire time. Will continue bringing my car back to "GUNN" for all my needs. More
Great, quick & friendly service Stopped in for oil change and tire rotation. Joe quickly checked in my vehicle. Service was done quickly and price was reasonable. Definitely will co Stopped in for oil change and tire rotation. Joe quickly checked in my vehicle. Service was done quickly and price was reasonable. Definitely will continue servicing vehicle at Gunn Honda. More
Another positive service expereince at Gunn Honda.. Recently experienced another positive service episode at Gunn. My airbag for my 2011 Accord was being replaced under recall and Monica ( my service ma Recently experienced another positive service episode at Gunn. My airbag for my 2011 Accord was being replaced under recall and Monica ( my service manager) took care of all details and notified in a timely manner once the part was in. This was follwed by a appointment for the service which was setup to meet my unusual schedule and personal needs. Monica kept me informed and up to date on each step of the process. She even ensured I had a vehicel to drive while my multiple issues were addressed. when indicated, she coordinated with other expert Honda service managers to double check my issues and provide the reassurance I needed. I feel more confident than ever that each concern my wife and I ever have will be addressed in a sincere,personal yet professional manner when we deal with Monica @ Gunn Honda. More
Airbag Recall I had a recall on the passenger side airbag so took it to Gunn where I had initially purchased my car. The work was done very quickly and efficiently I had a recall on the passenger side airbag so took it to Gunn where I had initially purchased my car. The work was done very quickly and efficiently. The service people were very courteous. While I was waiting for my vehicle, I wandered around the front looking at the new SUVs and Accords. During this time, NOT ONE SALES PERSON came over to see if I needed any help and there were several just standing around talking. Even though I was there for service, that didn't mean that I might not be interested in buying a new vehicle as mine is now 7 years old but they just didn't seem to care. Sales would definitely get a POOR rating. More
My server Donnie was great: responsive The sercvice was completed in a direct, honest and timelyqmmer-excellent communications. Donny knew about our car we dropped had towed first thing in The sercvice was completed in a direct, honest and timelyqmmer-excellent communications. Donny knew about our car we dropped had towed first thing in the morning, had assessment of problems sooner than he thought and it was completed sooner than I thought....The process was smooth. Price for battery and brake flush I thought was on the high side More
Speedy Oil Change I came in with my Pilot for an oil change (at 23,800 miles) and Rosa told me that since I was first in line it would only take about an hour. She exp I came in with my Pilot for an oil change (at 23,800 miles) and Rosa told me that since I was first in line it would only take about an hour. She explained to me what services were needed in a very understandable and efficient manner. Sure enough, it took about an hour. It was a very pleasant experience for me. Rosa took care of me in a very good manner. More
Brake job for my Honda CRV Forest was very professional and offered excellent customer service. I needed to have my vehicle at noon and he tried his best to deliver my car as r Forest was very professional and offered excellent customer service. I needed to have my vehicle at noon and he tried his best to deliver my car as requested. He also checked for recalls on my vehicle, I will definitely take my vehicle back to Gunn Honda for service. More