2,095 Reviews of Gunn Honda - Service Center
Outstanding service from Forest Smith/John Reyes Forest was my service manager and John was the service technician. When I arrived I was quoted, and approved, a price of about $370.00 for the routine Forest was my service manager and John was the service technician. When I arrived I was quoted, and approved, a price of about $370.00 for the routine maintenance. When service was complete, the bill was only $175.00. I was a bit surprised. Forest explained that John had noted that the parts to be replaced were actually replaced at the last service visit and didn't need to be replaced at this time. They could have just replaced them, or even just charge me without replacing them, as I had approved the quote. This level of honesty is refreshing. More
First visit I had a 9:45 appointment and my car was taken in and serviced and returned to me in an hour. I appreciate the quick service. I had a 9:45 appointment and my car was taken in and serviced and returned to me in an hour. I appreciate the quick service. More
Great service!! Rosa in Express Service was very professional and knowledgeable. Great experience!!! It is nice to work with someone that is courteous and has the c Rosa in Express Service was very professional and knowledgeable. Great experience!!! It is nice to work with someone that is courteous and has the customer in mind. More
Great Service Gunn Honda always provides the best customer service. They sent reminders in regards to my appointment. When I arrived they acknowledged me within min Gunn Honda always provides the best customer service. They sent reminders in regards to my appointment. When I arrived they acknowledged me within minutes, and provided a time frame for the service needed. More
Great service and waiting area There are at least 4 mechanics closer to home/work than Gunn is, but I continue to have great experiences with them that makes the ~40 min travel wort There are at least 4 mechanics closer to home/work than Gunn is, but I continue to have great experiences with them that makes the ~40 min travel worth it. Every employee I encounter there consistently has a cheerful, professional attitude and is a joy to interact with. And I really have to give xxxxxxto Donny here, who just seems to be so positive and happy to be working. The waiting area is also *the best* that I have ever come across and is usually stocked with coffee and donuts (Krispy Kreme). There are also a 'business' area that provides a wall outlet and dividers so I've been able to program in relative peace while waiting for work to complete on my car. More
Great service! Forrest and Rose delivered exceptional service with a personal touch. And, the service was done quickly, thoroughly, and with recommendations to keep Forrest and Rose delivered exceptional service with a personal touch. And, the service was done quickly, thoroughly, and with recommendations to keep my car in good shape. Thanks to them both! More
Donny Penn - The Best Donny is the best service technician I've worked with. He keeps me informed on the progress of my car and let's me know what needs to be done and wha Donny is the best service technician I've worked with. He keeps me informed on the progress of my car and let's me know what needs to be done and what can wait and how much it costs. No surprises with Gunn Honda service. More
Great Service I made an appointment to have my AC repaired, arrived, and Donnie immediately got things moving. I left the Ridgeline with the service department for I made an appointment to have my AC repaired, arrived, and Donnie immediately got things moving. I left the Ridgeline with the service department for the day, was called about the problem, said fix it, and when I arrived to pick up the vehicle everything was finished. More
The best service in SA! I've been using Gunn Honda for 10 years, and love it. In 2009 I moved to Schertz, 25 miles away, and continue to use them. I did try another Honda dea I've been using Gunn Honda for 10 years, and love it. In 2009 I moved to Schertz, 25 miles away, and continue to use them. I did try another Honda dealer 3 miles away, and there is no comparison. I would drive an additional 25 miles to have Camron and Parish take care of my two Hondas..... More
Vehicle annual inspection Once again Gunn Honda service center provided excellent service in a timely manner. I was promised a quick turn around and it was provided in a short Once again Gunn Honda service center provided excellent service in a timely manner. I was promised a quick turn around and it was provided in a shorter time that expected. We have been dealing with Gunn for 11 years, purchased 3 cars and maintained them there, and suggested 2 friends purchase as well. Both purchased Accords and are now happy Gunn customers. More