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Gunn Honda - Service Center

San Antonio, TX

4.8
2,146 Reviews

2,146 Reviews of Gunn Honda - Service Center

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April 06, 2024

Poor follow up. Manger said would return phone call and never did. Multiple attempts and no call. More

by Anonymous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Manny Morin
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

Gunn Honda responded

We're very sorry to hear this. It is not our intention to disappoint the customer. Please know we are taking your feedback seriously and passing your comments along to the team. Thank you.

April 05, 2024

I was worked in for what I was thought was as a broken engine splash guard and luckily it wasn’t broken but missing a lot of bolts/clips! Thank you Adam and crew! Adam was aware I had several days of trav More

by TA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
Apr 08, 2024 -

Gunn Honda responded

Thank you for the 5-star review! We do our best to ensure a great experience for all our customers, so we're glad to hear Adam and the team went above and beyond to make sure you were all set for the trip ahead. We truly appreciate you being a part of our Gunn family. Thank you for choosing Gunn Honda!

April 05, 2024

awesome work as always when i go here always thank as alway and great rep More

by playitoffadolf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosa Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Parish Malone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Morin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Pendergrass-Esparza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donny Penn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Toepfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Valague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

Gunn Honda responded

Thank you for the 5-star review! We truly appreciate your support. Thank you for choosing Gunn Honda!

April 04, 2024

Service was top notch and everyone was fast and friendly. Joe went over and beyond to help More

by brandow0629
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Toepfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

Gunn Honda responded

Thank you for taking the time to leave a 5-star review! We're so glad to hear you had a great experience with us and that Joe took great care of you. Thank you for choosing Gunn Honda!

April 03, 2024

Super easy met in service drive right away and vehicle taken car of within 20 minutes. More

by ethic_lookers0q
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert A
Apr 04, 2024 -

Gunn Honda responded

Thank you for taking the time to leave a 5-star review! So glad to hear our team took great care of you. Thank you for choosing Honda!

April 03, 2024

All the service advisors are knowledgeable and professional esp Adrian Ortega who provided service to my vehicle, very pleasant and accommodating, this is the reason while I only use Gunn Honda fo More

by michaelreyes1210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Ortega
Apr 03, 2024 -

Gunn Honda responded

Thank you for taking the time to share your recent experience with us! We do our best to ensure a great experience for all our customers and are happy to hear you and your vehicle were well taken care of! Thank you for choosing Gun Honda!

April 02, 2024

Fantastic service as usual from Rosa and the Gold service team at Gun Honda in San Antonio. Fast service and lots of direct communication to keep me abreast of the process. More

by Sdstan785
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosa Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2024 -

Gunn Honda responded

Thank you for the 5-star rating! We're glad to hear our service team took great care of you and your vehicle. Thank you for choosing Gunn Honda!

April 01, 2024

I purchased my Civic in 2012…and Gunn Honda has been servicing my car ever since. They are always customer driven and provide the best service! My car looks and runs like it is new. More

by crchapman71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Toepfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2024 -

Gunn Honda responded

We're happy to hear you continue to have a great experience with us! Thank you for choosing Gunn Honda.

March 29, 2024

The folks at Gunn Honda were friendly and professional. The brake job took longer than estimated because the technician wasn't totally satisfied with his test drive and decided to revist job and fixed a mi More

by NotNow
Recommend Dealer
Yes
Employees Worked With
Joe Toepfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2024 -

Gunn Honda responded

Thank you for taking the time to share your recent experience with us. We're pleased to hear our team went above and beyond to make sure you and your vehicle are well taken care of. Thank you for choosing Gunn Honda!

March 27, 2024

I can’t think of an instant that I have been unsatisfied with the service had GUNN HONDA. I’m just in every day guy who’s had some critical professional analytical job so at this point, I don’t take things More

by HONDAMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chanti Vong
Mar 27, 2024 -

Gunn Honda responded

Thank you for the glowing review! Your words mean so much to us and we appreciate you taking the time to share your experience with us. We are so glad Chanti continues to take great care of you and your vehicle. Thank you for being a part of our Gunn family!

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